Ken Ganley Toyota Pittsburgh

I called to have a problem diagnosed and get an inspection done. They had my car 2.5 hours. Told me they ran out of time to do the diagnosis. Which was needed to pass the inspection. Which I told t inspection done. They had my car 2.5 hours. Told me they ran out of time to do the diagnosis. Which was needed to pass the inspection. Which I told them on the phone while making the appointment. So I had to pay for a failed test. They were careless and I won't be returning. Now I gotta find someone to fix my car last minute because I would never trust them to do a good job if they can't show a decent amount of consideration. More

Ken Ganley Toyota was a great experience, with a very helpful staff, and I love the truck. helpful staff, and I love the truck. More

Dan was great. He was able to showed me the car I wanted despite it just coming in a few days ago. He was also able help me get a back camera installed while waitin He was able to showed me the car I wanted despite it just coming in a few days ago. He was also able help me get a back camera installed while waiting for the radio also be installed. You won’t be disappointed if Dan is your sale representative. More

We had a great experience purchasing a new 2023 Toyota Highlander Platinum AWD from Slade at Ken Ganley Toyota. We live over 150 miles from the dealership in a different state. Slade and the team at Ken G Highlander Platinum AWD from Slade at Ken Ganley Toyota. We live over 150 miles from the dealership in a different state. Slade and the team at Ken Ganley made the purchasing experience easy and efficient. We were able to do most of the paperwork online and Slade was available to answer any questions. Slade met us near home, actually offering to drive all the way to our house. We signed the paperwork and took the car home. Slade and the team have also been super responsive to any follow up questions we have had. We couldn't be happier. Mike and Carrie More

Steve in service is great had me in and out in a timely manor and explained the work thoroughly. I stopped to talk to my salesmen Scott who answered some questions I had about a car for our daughter , whic manor and explained the work thoroughly. I stopped to talk to my salesmen Scott who answered some questions I had about a car for our daughter , which I’m glad because he helped us figure out what would be best for her. More

they all are helpful and give us the best deal both sales associate and finance manager were fantastic. associate and finance manager were fantastic. More

Thank you Danilo for your best service. We are very satisfied that everything you done for us. Thank you We are very satisfied that everything you done for us. Thank you More

Always get the best service. My car is fixed right the first time. I definitely recommend Ganley My car is fixed right the first time. I definitely recommend Ganley More

The entire gang was helpful and friendly with us. Made us feel at home. Thanks for finally having a good experience at a dealer. Made us feel at home. Thanks for finally having a good experience at a dealer. More

The first time they looked at the vehicle to for repair it. I was told that it had to be painted, However, we had to wait for a loaner car to be available. Then we had to make a trip to drop off our car to it. I was told that it had to be painted, However, we had to wait for a loaner car to be available. Then we had to make a trip to drop off our car to be painted and then pick up a loaner car. I called the service department on the following Friday because I was told that it would probably be done by Lisa. She was not there that day so I spoke to a young gentleman. I asked if the car was done and was told that it was done. I asked if I could pick up the car on Saturday and was told that was fine. We went to pick up the car and it was not done so we had to make a special trip to pick up the car. I did not think that she was friendly at any time I had to deal with her. Obviously the service department is disorganized and no one seems to know what is going on but pretend that they do. I got the feeling that no one cared either. The paint job is a shade lighter and the shine is off compared to the rest of the vehicle. Did they forget the clear coat afterwards. They also got grey paint on the license plate protector so I replay it. That is not a problem but having to make unnecessary extra trips back and forth was. More