Ken Ganley Toyota Pittsburgh

Waiting room is clean, beverages are nice. Staff is professional and courteous. I was able to get my car back shortly. Only downside from this visit is that they didn't properly close the hood Staff is professional and courteous. I was able to get my car back shortly. Only downside from this visit is that they didn't properly close the hood, which I didn't notice until the car warnings started going off and I had to pull over to close the hood. More

Very helpful. They fixed my issue for me even though it wasn’t covered by warranty They fixed my issue for me even though it wasn’t covered by warranty More

I always use Ganley Toyota because it's easy to get an service appointment within a reasonable time frame. service appointment within a reasonable time frame. More

Everyone is very professional. All my questions or concerns were addressed. My salesman, Dan, kept me posted with regards to what new vehicles were coming in and allowing me to dec All my questions or concerns were addressed. My salesman, Dan, kept me posted with regards to what new vehicles were coming in and allowing me to decide what I want in my new car. I will tell everyone to go to Ken Ganley Toyota. More

Advisor was very friendly and accommodating the time it took to service car was extremely fast took to service car was extremely fast More

Recommend this dealership, so helpful and patient and very nice people there and the employee did a great job very nice people there and the employee did a great job More

I want to express my gratitude for Jared Fleming and his team's assistance in acquiring my 4Runner. Fleming is an incredibly knowledgeable salesperson, and I greatly appreciate their expertise throughout th team's assistance in acquiring my 4Runner. Fleming is an incredibly knowledgeable salesperson, and I greatly appreciate their expertise throughout the process. Thank you again for your help! Deo More

Everyone at the dealership helped us every step of the way and made buying a new car easy! way and made buying a new car easy! More

This was my first time dealing with this dealership, and it was a great experience. it was a great experience. More

Dan wanted to upcharge the sticker price over $1000 and added made up fees to my total once deciding that a young woman wouldn't know better anyway. Once agreeing on the price and arriving for the test dri added made up fees to my total once deciding that a young woman wouldn't know better anyway. Once agreeing on the price and arriving for the test drive, Dan told me "I wouldn't need to know about the off-road bottoms over here, just ignore them" when discussing the functionality of my 4Runner TRD OFF-ROAD PRO. He was so unfamiliar with the vehicle he couldn't tell me how the heated steerling wheel work, went so far as saying it didn't have that! I asked him to check with his sales manager, he left and came back and said nope - no heated steering wheel. One google search showed me exactly how to turn it on. I asked for a recreation pass and specific license plate since they charged me for licensing and didn't let me opt out (purchased out of state) and when the license plate arrived it was not the one I asked for and didn't come with a recreation pass. Overall, disappointed at the clear stereotyping, the lack of familiarity with the $60k car I was buying, and disregard for my requests after paying for a service I was not allowed to opt out of. Would not recommend. More