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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,483 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,483 reviews

March 10, 2025

They took great care of my car. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. More

by Rhonda.s.walker.cssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Rhonda, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025 -

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 09, 2025

Dave Moga and the service department did a great job servicing my Ford Expedition in a quick and efficient manner. More

by Rick D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

Rick, We are very happy to hear Dave provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

March 08, 2025

Very fast service and excellent customer service. Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process More

by Joshua Archacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
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Mar 08, 2025 -

Ken Ganley Ford Parma responded

Joshua, Thank you for the kind words for our service department! Alicia and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 08, 2025

Bubba is a great salesman . He was very personable and I found him to be truly genuine. He was more interested in listening to what I wanted and was looking for vs assuming wha More

by Cstrickland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 08, 2025

Excellent service and customer assistance, great product quality , excellent facilities with excellent service and great staff . More

by Edgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Ken Ganley Ford Parma responded

Edgar, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 08, 2025

Way toooo much pressure to buy the additional warranty plan. Then after I keep saying noooo the price eventually came down $1,000. Give customers a true price at the beginning. My time is valuable and to More

by George8165
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

George, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 08, 2025

Mark & Austin provided Excellent Customer Service and flawlessly helped me through my purchase from beginning to end More

by Vaughn55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

Vaugn, Thank you for your very kind review. Mark, Austin, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 08, 2025

This dealership is very good. It is the first time I utilized there service department and I found them to be very polite, efficient, and my vehicle was ready very quickly. More

by LIGHTHOUSEDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

March 08, 2025

Excellent service and good option for buy car;a person amable,respetuosa,buen servicio en todo More

by Kim Feliciano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Ken Ganley Ford Parma responded

Kim, Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

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