Mark Rezzano

I purchased a new 2026 Ford Escape. The sale went exceptionly well. I had an appointment with Mr. Mark Rezzano, Sales Consultant. Mr.Rezzano showed me several new Ford Escapes in the de The sale went exceptionly well. I had an appointment with Mr. Mark Rezzano, Sales Consultant. Mr.Rezzano showed me several new Ford Escapes in the dealer's back lot. I liked one of the Escape's exterior and interior colors. Mr. Rezzano allowed a small test drive of the Escape. The Escape drove and handled nicely. I felt comfortable driving the Escape and said I would buy the Escape. Back in Mr Rezzano's office, he calculated the price of the Escape and included the cash value estimate of my old car which was a trade-in. The new Escape was being prep'd, cleaned and made ready for the customer. Mr. Rezzano accepted my down payment for a portion of the sales price of the Escape. He contacted Tracy Sapienza in Finance who prepared financial/purchase/regulatory papers for signing. Mr Rezzano introduced me to my new Escape reviewing the internal features. Pam Koglman, Sales Associate assisted with linking my cell phone to the dashboard option. Mr. Bob Scheatzle, Sales Associate assisted with setting up customer's account on Ford.com . A lot of work was completed in one afternoon. I was able to drive my new Ford Escape home that same afternoon. That was fantastic!!! Thank you very much for making this purchase very enjoyable!!! Ann Novak (Parma Heights, OH) More

by AN_NOVAK Verified Customer Verified Customer

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Great people do it again The made buying a car very easy They explained everything real nice to me They explained everything real nice to me More

by douglas.pelkey Verified Customer Verified Customer

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Quick service, friendly and efficient. Would prefer a little more transparency in the future with contract agreements, either that or more time to review everything. Would prefer a little more transparency in the future with contract agreements, either that or more time to review everything. More

by cristian2014443 Verified Customer Verified Customer

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It was a great experience they really helped me a lot I would buy another vehicle from them would buy another vehicle from them More

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No wasting time. Gave me fair price and was very personable. I would 100% come back. Gave me fair price and was very personable. I would 100% come back. More

by ROBSLADKY19 Verified Customer Verified Customer

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Great service-very kind people. an excellent dealership.we are happy and grateful for the way we are treated. Thank you. an excellent dealership.we are happy and grateful for the way we are treated. Thank you. More

by williamgaray81 Verified Customer Verified Customer

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Mr. Rezzano was great. I told him what I was interested in and he delivered. in and he delivered. More

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Still waiting to get my car, paid $25,000 over a week ago, and still waiting. ago, and still waiting. More

by keithsteffen Verified Customer Verified Customer

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Mark was a great salesman. I would buy a car from him again. I am very happy with the professional, courteous service at Ken Ganley Parma I would buy a car from him again. I am very happy with the professional, courteous service at Ken Ganley Parma More

by Nate Verified Customer Verified Customer

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Love ford, always a pleasure to be there, no issues with them Know the people here over 10 years and I can trust them them Know the people here over 10 years and I can trust them More

by Marco Cajo Verified Customer Verified Customer

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