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Ken Ganley Ford Parma
Parma, OH
3,478 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,478 reviews
March 25, 2025
We appreciated their kindness and prompt follow up, they really exceeded expectations. We love our Bronco and will recommend this location to our friends and family! Thank you! really exceeded expectations. We love our Bronco and will recommend this location to our friends and family! Thank you! More
by arhea56
Verified Customer
March 25, 2025
John Rupert handled my issue with sinserity and integrity . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would rec . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would recommend your dealership in the future. thank you More
by ron.barski1
March 25, 2025
Had a nail in one of my tires, and they fixed it right up. There was a small scuff on one of the rims, and they repaired that as well. Alicia's great. 5/5! up. There was a small scuff on one of the rims, and they repaired that as well. Alicia's great. 5/5! More
by Nick
Employees Worked With
Alicia Jeffery
March 25, 2025
My advisor was great took me with me . As I didn't have an appt. Her name was alica jefferys.im so glad liberty closed in parma they ripped me off. As I didn't have an appt. Her name was alica jefferys.im so glad liberty closed in parma they ripped me off. More
by Bobhenderson
March 25, 2025
Need a few more experiences to rate since Ken Ganley bought the dealership not long ago from Bob Gillingham Ford bought the dealership not long ago from Bob Gillingham Ford More
by BOSACHMSU
Employees Worked With
March 24, 2025
Mark Rezzano was a very personable and knowledgeable sales person. We were greeted at the door and made to feel right at home. We love the 2017 Buick Enclave. We would recommend Ken Ganley Ford. Very sales person. We were greeted at the door and made to feel right at home. We love the 2017 Buick Enclave. We would recommend Ken Ganley Ford. Very pleased. More
by halster69
March 24, 2025
We have bought all our cars as a family from Ganley Ford. It is a great place to buy a car It is a great place to buy a car More
by fayedo1
March 24, 2025
I think they were great. The service was the best I had in a long time .they hooked me upc The service was the best I had in a long time .they hooked me upc More
by coemike5807
March 24, 2025
This dealership is fantastic! I have never had less than the best customer service when I visit here and they always go out of their way to accommodate my schedule. They never try I have never had less than the best customer service when I visit here and they always go out of their way to accommodate my schedule. They never try to upsell you and they're honest about your vehicle's immediate needs vs. what can wait. Everyone is great from the mechanics to the people who answer the phone to the desk (Dave, George, etc.!) I cannot say enough positive things about this place. 11/10 recommend! More
by J
Employees Worked With
Other Employees :
Tim! (The mobile/remote service guy)
March 23, 2025
Staff was friendly and available. They were knowledgeable and answered all questions that I had. Hopefully the customer service will continue after I purchased the vehicle. They were knowledgeable and answered all questions that I had. Hopefully the customer service will continue after I purchased the vehicle. More
by Rhammond42jr
