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Kelly Nissan
Oak Lawn, IL
482 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 482 reviews
Verified Customer
October 03, 2025
At my recent NISSAN dealership visit for service, i was very pleased ! The service advisor was very professional , courteous and informative and commuicated what was going on while my car was being servi very pleased ! The service advisor was very professional , courteous and informative and commuicated what was going on while my car was being serviced. In addition to that, The parts staff were courteous and professional and my part arrived in a timely fashion... I would recommend this NISSAN dealership to anyone going forward... Thanks for All you help .. and your service IS appreciated. !! More
by mcontino0
Employees Worked With
October 03, 2025
Service was awesome. I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Th I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Thank you so very much More
by BONNIELIVE865
October 02, 2025
I was very pleased with the service on my vehicle Than youso much I appreciate. youso much I appreciate. More
by Juan Murray
Employees Worked With
October 01, 2025
Every one is very friendly and helpful. The work was done quickly and I was updated every step of the way The work was done quickly and I was updated every step of the way More
by ELIZALDEFIDEL72
October 01, 2025
Decent service. They were good about providing an estimated time and were relatively accurate. Overall a decent experience this time. They were good about providing an estimated time and were relatively accurate. Overall a decent experience this time. More
by I_TEJEDA1
October 01, 2025
Daniel was very professional and timely. He kept me informed with the process of the inspection He kept me informed with the process of the inspection More
by cunninghamvanessa
September 30, 2025
After being told by Countryside Nissan that they did not honor the Nissan certified warrantee I had to fix my axle bearing ( by the rudest service person I have ever encountered) , I have bought 12 cars the honor the Nissan certified warrantee I had to fix my axle bearing ( by the rudest service person I have ever encountered) , I have bought 12 cars there. I decided to try Kelly Nissan. The minute I pulled in to there service department I was greeted by a smiling face, Amber. I went over my issues with her and she immediately told me that Nissan Certified warranty does indeed cover my axle bearing. Unfortunately she told me that the part I needed was on a nation wide out of stock. I expressed concern about driving the the truck and getting bearing material into the rest of the rear axle. She agreed and immediately called the porter to get me free car to use until part came in and they finished job. What a difference!,, Thanks again Amber. Future cars will be bought at Kelly Nissan More
by chestersbmw
Employees Worked With
September 29, 2025
Waaay too many text messages. It's ridiculous. I was told I would get a call when my vehicle was ready, that never happened. I had to call in to find out if it was ready. It's ridiculous. I was told I would get a call when my vehicle was ready, that never happened. I had to call in to find out if it was ready. More
by Grmsr45
September 28, 2025
Excellent customer service and the work in a timely fashion they answered all my questions and resolved my issues fashion they answered all my questions and resolved my issues More
by jdl9534
Employees Worked With
