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Karp Kia

Rockville Centre, NY

4.5
763 Reviews

372 Sunrise Highway

Rockville Centre, NY

11570

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763 Reviews of Karp Kia

August 16, 2012

I bought a 2013 Kia Soul yesterday from Vic. I wanted a very specific combination that they didn't have on the lot and would take some effort to find. Vic and the team worked tirelessly to get me into the More

by juanvaldez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wells, Todd Johnson
Sep 11, 2012 -

Karp Kia responded

Congratulations on your new Kia Soul. It is a fantastic choice and a lot of fun to drive. Your experience here is exactly what we have strived to achieve throughout our four generations of ownership. We look forward to continuing to assist you well beyond the initial sale. Congratulations, Daniel Karp

August 14, 2012

I went into Karp Kia on August 13,2012 to get and idea for a second car. Jeff greeted me and I explained my needs. He promptly showed me several models and I settled on a 2013 Kia Soul. He got me a decent More

by Lgucciar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ruocco, Jeffrey Roucco
Sep 11, 2012 -

Karp Kia responded

Thank you for sharing your experience. It makes the entire team here pleased to hear about experiences like yours. Please let us know how we can be of further assistance during your ownership experience. Congratulations, Daniel Karp

August 14, 2012

WOW!!!! What a letdown. I couldn't believe what happened today after visiting this particular dealership. I went to the dealer because I wanted to test drive the optima. After test driving the limited we re More

by teleman609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Danielson
Oct 01, 2012 -

Karp Kia responded

We are a family owned and operated dealership and our customer’s complete satisfaction has always been our mission. As soon as it came to my attention that there was any miscommunication between you and one of our new consultants, I personally reached out to you and invited you back to the store. In addition, the President also spent time with you and your family and offered other options. We still remain committed to our customers and look forward to continued conversations with you. Please do not hesitate to call me. Sincerely, Daniel Karp, Vice President

August 07, 2012

I had a pleasant experience dealing with Karp Kia. I went to the other 3 kia dealerships on long island and as usual was lied to by the sales people and the finance mgr. Right away I felt comfortable wi More

by Chris S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wells, Todd Johnson
Aug 10, 2012 -

Karp Kia responded

We have always prided ourselves on our approach to car sales. We believe it should be an exciting experience built on honesty and professionalism. Thank you for taking the time to share your experience. We believe in continuing the relationship beyond the initial purchase so please let us know how we can be of further assistance Congratulations! Daniel Karp 516 764 0200

August 05, 2012

My husband and I went to the dealership to look at the Kia Optima one Monday night and met Michael Rosenberg who pointed out the features of the car and took us on a test drive of the vehicle. He did not More

by rlago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rosenberg, David Wells, Todd Johnson
Aug 10, 2012 -

Karp Kia responded

Congratulations on your new vehicle! Stories like this make everyone here feel great. We truly prioritize the customer experience and we are so happy to hear feedback like this. Please let us know how we can be of further assistance throughout your ownership experience. Daniel Karp 516 764 0200

August 05, 2012

I had previously leased a Volvo from Karp in 2006. That was a positive experience. My next car after that was not with Karp and it was not a positive experience. Once I decided to get a Kia Optima, I had n More

by lenough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LEE EICHENBAUM, Todd Johnson
Aug 10, 2012 -

Karp Kia responded

Welcome back to the Karp family! I am glad you had the opportunity to work with Ed, it sounds like you were a great team. Please let us know how we can be of further assistance. Congratulations! Daniel Karp 516 764 0200

August 04, 2012

all the folks were professional and caring about what i wanted; no feeling of sales pressure; make buying the car very enjoyable; would buy another car there More

by lee roth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wells
Aug 10, 2012 -

Karp Kia responded

Thank you for sharing this. Repeat business is always a high form of flattery and we feel honored to know you feel comfortable enough with us to do so. Congratulations! Daniel Karp 516 764 0200

July 31, 2012

My husband and I had a great experience with Vic. He worked with us to make us comfortable with the deal and never pushed us into anything. He spent as much time as we needed to learn all the features More

by Michelle W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2012 -

Karp Kia responded

I am glad to hear about your experience. Vic is a true professional and it sounds like you worked very well together. We make it our priority to continue the relationship beyond the initial purchase so if you need anything please do not hesitate to contact us Congratulations on your new Sorento! Daniel Karp 516 764 0200

July 31, 2012

We went to the dealership just to browse, treated so well that we decide to look no further than Karp. I had investigated new cars and liked the Kia. Michael Rosenberg took his time to carefully explain all More

by Tom Jennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rosenberg
Aug 02, 2012 -

Karp Kia responded

Wow! Thank you for sharing this, "honest and attention to detail" are two qualities we prioritize here and Michael does a great job embodying them. We look forward to being able to satisfy all you future automotive needs, so please let us know how we can be of assistance. Congratulations on your new Optima! Daniel Karp 516 764 0200

July 29, 2012

no pressure, had all the answers, right price fair price on my trade in, the whole transaction occurred in a timely fashion, the car was in pristine condition when turned over to me More

by sewers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
Aug 02, 2012 -

Karp Kia responded

Congratulations on your vehicle. We are glad to hear this feedback and look forward to continuing serving your automotive needs beyond the initial purchase. Please let us know how we can be of further assistance. Daniel Karp 516 764 0200

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