Karl Malone Toyota
Draper, UT
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309 Reviews of Karl Malone Toyota
I had my wife bring our car in for a warrantee issue. They contacted my wife and told her the car needed lots of maintenance. She told them to do it. The dealership charged twice the regular prices for s They contacted my wife and told her the car needed lots of maintenance. She told them to do it. The dealership charged twice the regular prices for simple maintenance, some, I feel the car didn't need. I feel they took advantage of my wife because she was a woman and she didn't understand what they were saying. I will never take my car to this dealership again. More
Excellent, high quality Toyota service. Service rep was friendly and all went well. I got a synthetic oil change and they checked out everything (tires, etc.). The dealership is clean and the wait is no friendly and all went well. I got a synthetic oil change and they checked out everything (tires, etc.). The dealership is clean and the wait is not excessive. More
Excellent customer service, would recommend all my friends and family. would return to this dealership for for the location and respect they give to each customer that walks through the door friends and family. would return to this dealership for for the location and respect they give to each customer that walks through the door More
I made an appointment to have my 2002 Toyota serviced for it's 60,000 mile check. I called two days before and spoke with Neil Jensen who made my appointment for me. I took my car over to Karl Malone for s it's 60,000 mile check. I called two days before and spoke with Neil Jensen who made my appointment for me. I took my car over to Karl Malone for service on the day planned and was greeted by Neil who took my information down. He already had most of what he needed in the system since we purchased the car through them and have taken it there for service ever since. I was told it would take several hours so I was given a ride home by the courtesy shuttle. When my car was finished, Neil gave me a call at home and arranged for the shuttle to pick me up and take me back to Karl Malone Toyota. I paid for my car and went to ask several questions about the service. Neil called the mechanic who did the work on my car to come help answer my questions. All was well. They pulled my car up for me and I drove home happy with everything about the people and service done there. Thank you for heing me keep my 11 year old car in perfect shape for driving. Lindsey Marriott More
I thought that Belinda was very nice to work with. I didn't even have an appointment. and they took me right in. Got my work done. And back on the road in no time.I would definately come back to this didn't even have an appointment. and they took me right in. Got my work done. And back on the road in no time.I would definately come back to this dealership. More
Absolutely a great experience. Had my car serviced and it was in and out in the time frame they gave including vaccuming and washing my car. Very friendly staff and go out of their way to make it a pleasant was in and out in the time frame they gave including vaccuming and washing my car. Very friendly staff and go out of their way to make it a pleasant experience. Nathan was helpful and explained all that was done on my car including the recall part they changed. More
The service department was quick, thorough and extremely courteous. I am extremely pleased with the service that I received this time and with all previous times. I would highly recommend this dealership t courteous. I am extremely pleased with the service that I received this time and with all previous times. I would highly recommend this dealership to anyone looking for a place to have their car serviced no matter what the make. More
Great experience! Quick intake, prompt service, courteous representative and reasonable wait time. Once I paid Stephen followed up with me to make sure I new my car had been brought around since it was not e representative and reasonable wait time. Once I paid Stephen followed up with me to make sure I new my car had been brought around since it was not easy to see from the waiting area. More
I love the fast service and how the friendly employees come up to us before we even get out of the car. First time oil change with Karl Malone Toyota and more to come. :) come up to us before we even get out of the car. First time oil change with Karl Malone Toyota and more to come. :) More

