Karl Malone Toyota
Draper, UT
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306 Reviews of Karl Malone Toyota
I called with a minor problem on a Saturday not thinking they would be able to get me in, but they did and found the little problem. It was small enough they just took care of it without charge. They also they would be able to get me in, but they did and found the little problem. It was small enough they just took care of it without charge. They also made a couple of other checks and made some good and appropriate recommendations for some maintenance to avoid future problems. They explained the level of need for each recommendation and the cost for each of the repairs. I chose to have one of them done, because it posed the potential of causing a bigger repair if dererred. I deferred the others until I come in for a regular service check later this summer. They got me in at my convenience for the repair I chose to have done and completed it at the anticipated cost in less time than expected. More
I had to have some recall work done on my Rav 4. Your service team was prompt and courteous and did a great job. They even cleaned my Rav inside and out before turning it back over to me. The waiting service team was prompt and courteous and did a great job. They even cleaned my Rav inside and out before turning it back over to me. The waiting area was very nice and comfortable, too. I'm very happy with all the work done and my experience at this dealership. More
I would highly recommend Karl Malone Toyota. I have had my Sequoia for two years and have enjoyed excellent customer service each time I have taken it in for an oil change, or service. The Staff has alway my Sequoia for two years and have enjoyed excellent customer service each time I have taken it in for an oil change, or service. The Staff has always been very friendly, and accommodating. Today as I was leaving the dealer, an employee stopped me to make sure I knew my registration sticker needed to be updated. It's the little things like this that will keep me coming back. More
I always have excellent service at Karl Malone Toyota. They are patient with questions and always explain things well. It is easy to get an appointment with my schedule.I would recommend them to anyone. They are patient with questions and always explain things well. It is easy to get an appointment with my schedule.I would recommend them to anyone. More
Wonderful Service and Friendly Helpful People always there to help out and advise you on the needed service and they give you a good estimate of the time and price of the service. Would recommend Karl there to help out and advise you on the needed service and they give you a good estimate of the time and price of the service. Would recommend Karl Malone Toyota to all my friends. More
There is no better Dealership in the USA. Always dependable #1 Service at the best price and always on time with a smile. Always a pleasure dependable #1 Service at the best price and always on time with a smile. Always a pleasure More
When I drove my car onto the service floor, before I even got out, someone was there to ask how they could help. Repairs were completed quickly and payment made within 25 minutes. Carl Ericksen greeted me b got out, someone was there to ask how they could help. Repairs were completed quickly and payment made within 25 minutes. Carl Ericksen greeted me by name and all others were kind and efficient. It was great. More
I had my wife bring our car in for a warrantee issue. They contacted my wife and told her the car needed lots of maintenance. She told them to do it. The dealership charged twice the regular prices for s They contacted my wife and told her the car needed lots of maintenance. She told them to do it. The dealership charged twice the regular prices for simple maintenance, some, I feel the car didn't need. I feel they took advantage of my wife because she was a woman and she didn't understand what they were saying. I will never take my car to this dealership again. More
Excellent, high quality Toyota service. Service rep was friendly and all went well. I got a synthetic oil change and they checked out everything (tires, etc.). The dealership is clean and the wait is no friendly and all went well. I got a synthetic oil change and they checked out everything (tires, etc.). The dealership is clean and the wait is not excessive. More
Excellent customer service, would recommend all my friends and family. would return to this dealership for for the location and respect they give to each customer that walks through the door friends and family. would return to this dealership for for the location and respect they give to each customer that walks through the door More