Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
I always have a great experience when I take my car to Jones Toyota. This is where I bought my car and continue to have it serviced. The staff are all very friendly and fast with getting my paperwork tog Jones Toyota. This is where I bought my car and continue to have it serviced. The staff are all very friendly and fast with getting my paperwork together and explaining needed maintenance for my vehicle. This past visit Steve was very helpful. I also enjoy the free car wash! More
Great service area. Clean area and always friendly staff. Dave was extremely courteous and came out to explain the need to have my air filters cleaned. Greeters that met me in the bay when I arrived staff. Dave was extremely courteous and came out to explain the need to have my air filters cleaned. Greeters that met me in the bay when I arrived worked fast and got my service needs addressed quickly. More
Dealership is always very friendly and courteous. This is one of the few dealerships that I would trust my car with. For oil changes, I feel more confident with Jones than others (like Jiffy Lube). Howe is one of the few dealerships that I would trust my car with. For oil changes, I feel more confident with Jones than others (like Jiffy Lube). However, I believe I was talked into getting a replacement part I didn't need, but it's all good. More
Buying a car from Jones Toyota was the absolute best car buying experience. They did everthing for me and it was so easy and hassle free. They take care of my car and I love that being apart of the Jones buying experience. They did everthing for me and it was so easy and hassle free. They take care of my car and I love that being apart of the Jones for life program I recieve FREE oil canges for life! My car is being serviced all while I get a drink of coffee and/or a hot dog or slice of pizza. While waiting to recieve a manacure or even a shoe shine. I am updated on the status of my car and everyone is always very polite. I would recommend Jones to EVERYONE! More
I tried purchasing a car here some years ago and didn't like my experience at Jones' at all but since that time I took my Camry back for a recall and was treated very well. I also just returned with my pa like my experience at Jones' at all but since that time I took my Camry back for a recall and was treated very well. I also just returned with my parent's vehicle Corolla for a recall and was treated very well. I explained to the person I had to leave by a certain time for another appointment and they had me out of the shop on time. Although I have to return to complete the repair as the part had to be ordered I was very pleased with their service and their customer service. I am big on customer service as I am a manager of a service and require top notch customer service so I appreciate it when I see it. More
Always a professional experience. After my initial contact with an assistant I waited for nearly 10 mins before my service advisor met with me. Everyone was very friendly and the work was performed contact with an assistant I waited for nearly 10 mins before my service advisor met with me. Everyone was very friendly and the work was performed as promised. There should be a separate business center room other than the waiting area to be able to work on my laptop while waiting for service - I have found this very helpful in other Toyota service centers. Oil change for life is a great service. More
Great service and many additional comforts/perks that make it a pleasure to visit Jones! They provide information prior to performing the service and show you the vehicle and issues they will be address make it a pleasure to visit Jones! They provide information prior to performing the service and show you the vehicle and issues they will be addressing. There is a greeter who takes your information and assigns you to the service person. The process is seamless and they get you in and out in the shortest amount of time possible. More
I purchased my vehicle in 2008 and have had no issues whatsoever since. The Jones for a Lifetimwe program sold me on the dealership, and turned out to be a great decision. Service staff are always very p whatsoever since. The Jones for a Lifetimwe program sold me on the dealership, and turned out to be a great decision. Service staff are always very poluite and informative; and the service data sheet they provide is helpful to know how my vehicle is wearing, and what to possibly expect in the future as far as maintenance is concerned. I will definitely buy my next vehicle from Jones. More
My husband and I were turning in our 2008 leased 4Runner and hoping to get a 2011 4Runner. Matt was extremely kind and helpful during the trade-in process. He worked quickly to get the 2008 4Runner apprai and hoping to get a 2011 4Runner. Matt was extremely kind and helpful during the trade-in process. He worked quickly to get the 2008 4Runner appraised and we had our new car the next day! Over the last 7 years we have bought a Toyota Tacoma, the 2008 4Runner and now the 2011 4Runner. Plus, we also take our 1999 Toyota 4Runner there for service. Everyone on the sales and service team is extremely friendly, helpful, outgoing and pleasant. I recently was there with my infant son for a routine service on the 1999 4Runner and the service team worked quickly to ensure I was in and out in a timely fashion so I did not have to wait a long time with my baby. I consistently see the same faces and my husband always brings his truck to the same service team. We are extremely happy with Jones! More
jones jonction is the best place to service ur car and buy they take good care of u and very spacious to relax, God bless them for their caring. free car wash free oil change for life if you buy from them buy they take good care of u and very spacious to relax, God bless them for their caring. free car wash free oil change for life if you buy from them they give u free food best of all they drop you off and pick you up when car in service (best mechanic i know so far,Dave) More