Jones Toyota

They were timely and courteous. I feel they didn't try to get me to do a service that I thought wasn't needed...their recommendations seemed appropriate with my car's mileage. I like that someone checks in a get me to do a service that I thought wasn't needed...their recommendations seemed appropriate with my car's mileage. I like that someone checks in at the waiting area and asks if anyone needs an update on their car. Complimentary hotdogs, popcorn and manicures...nice additions. More

I find this dealership Wonderful. Every time I need service they have it scheduled in a timely manner. They also come pick my car up and drop off a loaner car. I love the fact that they will come picku service they have it scheduled in a timely manner. They also come pick my car up and drop off a loaner car. I love the fact that they will come pickup and drop off my car because I work full time and it makes it much easier on me so I do not have to miss any work. More

They greeted me immediately with no waiting, were very friendly and explained everything they were going to do. Told me it would be about 1 hour and 15 minutes to 1 hour and 1/2. The car was finished in friendly and explained everything they were going to do. Told me it would be about 1 hour and 15 minutes to 1 hour and 1/2. The car was finished in 1 hour and 10 minutes and is running fine and they even washed my car. I had a free hot dog and a coke while I waited. The oil change and car wash were free. All I had to pay for was the rotation of my tires, so overall I was very pleased with the price, the friendliness of the staff and the service work. More

Jones Toyota is organized, friendly, thorough, and committed to 'going the extra mile' for their customers. From the minute I pulled into the service area, everyone who interacted with me was friendly committed to 'going the extra mile' for their customers. From the minute I pulled into the service area, everyone who interacted with me was friendly, knowledgeable, and helpful. And while i waited on my car, they offered me complimentary food and beverages and a manicure! More

Mrs Kathy Geenwell and Mr. Jason Brown should be commended for their positive attitudes, quality customer service, timeliness, and overall professionalism! My experience was very pleaseant and will commended for their positive attitudes, quality customer service, timeliness, and overall professionalism! My experience was very pleaseant and will likely continue to have my vehicle serviced there in the future. More

had not intended to buy,was just looking.Jones rolled out the red carpet. Greeted when you went in, no pressure. Answered all questions, showed different vehicles, let us go for test drives. Went over alot o the red carpet. Greeted when you went in, no pressure. Answered all questions, showed different vehicles, let us go for test drives. Went over alot of things that we did not ask about each car., the financing was quick and easy, even after we left,I thought of questions and called and they were still helpful and very knowledgable. They really could not do enough to please. Was very comfortable and I trust them. That is important to me. More

Perhaps the friendliest people you will ever find at a dealership. Everyone who walks by has something nice to say. Very thorough in explaining anything with the service. Free coffee, hot chocolate,wat dealership. Everyone who walks by has something nice to say. Very thorough in explaining anything with the service. Free coffee, hot chocolate,water and popcorn plus comfortable seating areas. Even have wi fi for customers and getting ready to have a computer for customer usage also. More

My experience was great! Everyone was very polite, and attentive to my needs as a customer. They understood my budget and never once tried to over sell me a car i couldn't afford. Every car i was intreste attentive to my needs as a customer. They understood my budget and never once tried to over sell me a car i couldn't afford. Every car i was intrested in was presented to me with a wonderful presentation of the both the benefits and disadvatages. The sales representative appeared honest and trust worthy. It was like love at first sight! More

I am a new arrival to Maryland and this was my first visit to this dealership and service. I found the employees helpful, curteous and the work was done in a timely fashion. I will definately be going visit to this dealership and service. I found the employees helpful, curteous and the work was done in a timely fashion. I will definately be going back to this dealership for future service and to purchase a new automobile when the time arises. I will also highly recommend this dealership. More

Adam Harrow was a great salesman, and is always very friendly to us every time we go to the dealership. If we have any questions we know that we can count on anyone at Jones to help us. This is the se friendly to us every time we go to the dealership. If we have any questions we know that we can count on anyone at Jones to help us. This is the second vehicle that I have purchased from Jones, and I have been extremely satisfied both times! I will definitely refer anyone I know to Adam! More