Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
excellent hot dogs, service. always come back because of the service. i have owned my scion 3 years and have been dealing with jones for the entire three years. they always make sure my car is kept clean d the service. i have owned my scion 3 years and have been dealing with jones for the entire three years. they always make sure my car is kept clean during servicing. i havent had my nails done there yet but looking forward to it next time. wish the gave massages lol. More
Good service. Took a little longer than I thought. They did give me a loaner to use. We do have the butler service to get the scratches out and I am not to satisfied with how the car looks now. The scra did give me a loaner to use. We do have the butler service to get the scratches out and I am not to satisfied with how the car looks now. The scratch is still there slightly and you can see the swirl marks from the buffer. More
I pulled in to the service bay and was quickly greeted, information taken, and my truck was taken back in less than 10 minutes. The waiting area is clean, ample seats for customers, and food/beverages are information taken, and my truck was taken back in less than 10 minutes. The waiting area is clean, ample seats for customers, and food/beverages are provided free of charge. The use of the electronic notification system is very professional. More
Steve was great to work with during our time at Jones. He worked with us and our budget and he understood our concerns and worked with us in order to get a car that we could afford and would be happy with He worked with us and our budget and he understood our concerns and worked with us in order to get a car that we could afford and would be happy with when we left the dealership. I will go back to Steve when I buy another new car. More
Other Dealer Commercials on TV say "The Way Car Buying Should Be....", that is, if you want the base vehicle, no add-ons, and to be judged on what you can afford by how you look when you walk in th Buying Should Be....", that is, if you want the base vehicle, no add-ons, and to be judged on what you can afford by how you look when you walk in the door. Jones Junction does not sell cars. They build relationships for life. Their motto is "Jones for a Lifetime". The car buying process at Jones has definitly made me want "Jones for a Lifetime", and so should you. I told them what I wanted, how I wanted it, and that if they jacked up the price on me, then they would jack-up any possible business with me. They were the most responsive and personable of any car dealer I investigated. If you want a "no-hassel, no-haggle price" that comes with nothing, is sold "as is", then with no frills service and support to match, you will end up with a car that is no frills to drive. Not me. People like Jason Honkofsky make me stay with Jones for a Lifetime. More
My husband and I purchased a new Rav 4 on March19, 2011, and we are so pleased. Steve Pagotto was just as helpful as could be, always asking us if there was anything he could get for us, etc. H explained and we are so pleased. Steve Pagotto was just as helpful as could be, always asking us if there was anything he could get for us, etc. H explained the process in full detail, explained every feature in the vehicle and spent several hours with us making sure everying was as we wanted it to be. It was a most pleasant experience. We have long been Toyota customers at Jones and will continue to do so. I was pleased with the experience and Steve was just great with us! In addition, everyone who talked with us, from Steve to Samantha to Chip were so helpful. And, we would totally recommend Steve Pagotto to anyone who asks. An added bonus, of course, was the free lunch. Jones thinks of everything, and we will be coming back. More
I like the people at the daler I would buy another car from Jones Toyota. Adam sold me the car I would tell a friend about him. Some one told me Jones was a very good place to buy a car. I had one littl from Jones Toyota. Adam sold me the car I would tell a friend about him. Some one told me Jones was a very good place to buy a car. I had one little prolem with my car I came back to Jones. Told the service manger about my problem. It was taken care right away. Jones is a great place to buy Car. More
We had to replace my truck in a hurry, after someone ran into me while I was stopped. Since I had bought my old truck from Jones, and we wouldn't think of going elsewhere, I asked a friend in the service de into me while I was stopped. Since I had bought my old truck from Jones, and we wouldn't think of going elsewhere, I asked a friend in the service dept which sales person she would recommend. She named Steve Pagotto without hesitation as her recommendation, and I would too, after the fine experience we had. Steve assessed our needs, took the unique circumstances into consideration, and matched us up with a great new RAV4. We couldn't be happier with the car, with the dealership, and most of all, with Steve as a person and as a sales guy! Thanks to everyone at Jones Junction! More
I have had the pleasure of purchasing two other vehicles I have had the pleasure of purchasing two other vehicles from Jones Junction Toyota. They have friendly and courtetious staff. It has been the b I have had the pleasure of purchasing two other vehicles from Jones Junction Toyota. They have friendly and courtetious staff. It has been the best experience I have had not only in purchaing a vehilcle, but taking a tour through the parts and service department. The set up of the facility is incerdible. I have also had the opportunity of recommending a friend of mine, who has also purchased a RAV4 from the same dealership. Jerry Flores, was the salesman who assisted me with being the proud owner of a new 2011 Highlannder. He gave me a thorough walk through of the vehicle, following a test drive. He did and exceptional job with all the documentations and sales. I commennd him on a job well done, and will recommend him to friends looking forward to purchasing a new vehicle. They have the most excellent staff, and will go the extra mile to assist customers. More
I've been going to Jones Junction to get service done on my 2004 Camry since I bought it from them over two years ago and I have been very satisfied with their service. I trust that my car is getting the m my 2004 Camry since I bought it from them over two years ago and I have been very satisfied with their service. I trust that my car is getting the maintenance it needs and they do not pressure me to buy services that I do not need. Since I bought the car from them I also get free oil changes and I like that very much. All the service staff have been very friendly and my last visit with Sasha was no exception. More