Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
The employees at Jones go out of their way to ensure customer satisfaction. By every measure, their customer service beats the competition. I would not buy a car from any other dealer. There is no de customer satisfaction. By every measure, their customer service beats the competition. I would not buy a car from any other dealer. There is no dealership in the area that has friendlier and more personable employees than Jones. I'm sold on "Jones for a Lifetime." More
i had a 15000 mile factory maintance performed replaced engine oil replaced oil filter with factory filter complet drive line inspection. perform steering &suspension. rotated tires& set time pressure pe engine oil replaced oil filter with factory filter complet drive line inspection. perform steering &suspension. rotated tires& set time pressure performedcomplete brake inspection. checked toe in on front end completed service & washed car More
Very pleasent atmosphere, makes you feel comfortable and sure that work is being done properly. Highly recommend this dealer for buying also. I was very peased with the salesman when we bought our Prius an sure that work is being done properly. Highly recommend this dealer for buying also. I was very peased with the salesman when we bought our Prius and have been very happy withthe performance of the Prius to-date, 65,000miles plus we can pass more gas stations, even now. More
jONES jUNCTION IS CONVENIENT, i HAVE NEVER HAD ANY PROBLEM WITH THE SERVICE HERE. eVERYONE IS FRIENDLY AND CURTIOUS. tHEY ANSWER ANY QUESTIONS THAT I HAVE. I have bought 3 vehicles from this dealer PROBLEM WITH THE SERVICE HERE. eVERYONE IS FRIENDLY AND CURTIOUS. tHEY ANSWER ANY QUESTIONS THAT I HAVE. I have bought 3 vehicles from this dealer and use them exclusively for my maintanence checks. More
This is my second time at Jones Junction for service. Both times I received exceptional service and individual attention for my 1997 4-Runner. They keep my vehicle in great condition which gives me grea Both times I received exceptional service and individual attention for my 1997 4-Runner. They keep my vehicle in great condition which gives me greater confidence on the road. I am totally pleased with the quality of service, friendliness of the employees & helpfulness of the technicians. Thanks Jones Junction for having an EXCELLENT service department! More
We had a great experience purchasing our new Highlander. Jason was very helpful and went over every detail of the car with us. he was also great with our kids. I would definitly recommend Jones to our fam Jason was very helpful and went over every detail of the car with us. he was also great with our kids. I would definitly recommend Jones to our family and friends. This is around our fifth vehicle that we have bought from Jones so obviously they must be doing something right for us to keep coming back!! The only complaint I have is the length of time it took to do all the paperwork. I guess that should be expected on a Saturday. The finance guy was awesome though! He was great as well with our kids!!! More
This dealership is Just amazing! My visit, which was my first, was very pleasing. The facility is very neat, friendly and speaks volumes as to the kind of customer oriented dealership it is. The "vehicle s first, was very pleasing. The facility is very neat, friendly and speaks volumes as to the kind of customer oriented dealership it is. The "vehicle selection specialist", as he dubbed himself, Abe Haile, defies every negative stereotype out there of car salesman.He was knowledgeable and helpful from the very beginning. The manager Tom Gullivan couldn't have been more cooperative and straightforward, qualities there seems to be a lack of in the auto industry. Jones For A Lifetime is UNBELIEVABLE! All in all I would recommend this dealership and 'Honest Abe' to anyone. More
I have purchased several cars from several different dealers and was pushed to buy, buy, buy. Joshua never pushed my wife and I to buy before we were sure on what we wanted. We were at the dealership fr dealers and was pushed to buy, buy, buy. Joshua never pushed my wife and I to buy before we were sure on what we wanted. We were at the dealership from 1400-2030 hrs before the sale was complete. Joshua was there the entire time and gave us what we wanted. We purchased the 2011 Toyota 4 runner, 7 year 100,000 platinum warranty, The Doctor Jones warranty, and the Auto Butler warranty. In the past some dealers never lived up to there warranty but I was assured that Jones stands by there warranty. The finacial lady was very good, ( Im sorry I forgot her name )she explained all the warranties i purchased. The sales manager was kinda tough on the price but we were able to come to a deal at the end. Same for the gentleman that priced my trade in, ( tough but we were able to come to a deal at the end. All this is understandable knowing this is a buisness to make money. Overall this was great experience purchasing a vehicle. Joshua did a great job. More
I called ahead looking for a manuel toyota. I was given detailed information about the availability. I was able to test drive a manuel toyota corolla that very morning. I was in and out with my new toyot detailed information about the availability. I was able to test drive a manuel toyota corolla that very morning. I was in and out with my new toyota corolla within 3 hours. It was quick and painless! Everyone was nice and helpful. They were hontest and it was an awesome experience. More
First of all, the people are always very friendly and efficient. Even the new people are very well trained. I love the free hotdogs, hamburgers, and pizza. My wife loves the free manicures. The place efficient. Even the new people are very well trained. I love the free hotdogs, hamburgers, and pizza. My wife loves the free manicures. The place is very neat and clean. The place has very interesting reading material. More