Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
i recently bought a toyota corolla from jones and my serive was excellent. also my first service appointment was great. except the service mamger, ruan, was horrible. she seemed to have an attitude towa serive was excellent. also my first service appointment was great. except the service mamger, ruan, was horrible. she seemed to have an attitude towards everybody, even the customers. other then that i would absolutley recommend jones to all my friends. More
I recently bought a brand new Toyota from Jones and it was the best experience I have ever had at a car dealership I walked in and was greeted by Mr. Harrow who was very accomidating to me with everything was the best experience I have ever had at a car dealership I walked in and was greeted by Mr. Harrow who was very accomidating to me with everything I wanted in my vehicle and he was also able to meet me at the price that I wanted which no other dealership could do!! While Mr. Harrow was finishing my deal Mr.Serio went and picked up the car for him filled the car up with gas and had it all set and ready to go!! I must say these two work as a great team and are great salesman I will definently be back because of the great customer service and Jones for a lifetime. More
WENT TO THE SHOP AND WAS GREATED WITH A HANDSHAKE AND A SMILE BY RICHARD. CAR WAS THERE FOR A 30,000 MILE SERVICE. THE SERVICE TO BE PROVIDED WAS EXPLAINED, PRIOR TO ME HANDING OVER THE KEYS. I WAS PROV SMILE BY RICHARD. CAR WAS THERE FOR A 30,000 MILE SERVICE. THE SERVICE TO BE PROVIDED WAS EXPLAINED, PRIOR TO ME HANDING OVER THE KEYS. I WAS PROVIDED WITH A LOANER CAR TO USE, WHICH WAS BRAND NEW. I WAS CALLED PROMPTLY BY RICHARD WHEN THE SERVICE WORK WAS FINISHED. WHEN I WENT TO PICK-UP MY CAR, AGAIN WHAT WAS DONE WAS FULLY EXPLAINED AND I WAS PROVIDED WITH A CHECK LIST OF THE COURTESY MULTI-POINT INSPECTION THAT WAS DONE. NO OTHER WORK WAS FOUND TO BE NEEDED DURING THIS INSPECTION. THE CAR WAS ALSO THOROUGHLY CLEANED BEFORE BEING RETURNED TO ME. WITH "JONES FOR LIFE" SERVICE, ALL I NEEDED TO PAY FOR WAS A TIRE ROTATION, WHICH I HAD REQUESTED TO BE DONE. VERY FAIR PRICE OF $19.95. THE CAR HAS BEEN THERE FOR SERVICE AT 5,000 MILE INTERVALS AND I HAVE ALWAYS HAD A PLEASANT EXPERIENCE WITH EVERY SERVICE WRITER I HAVE COME IN CONTACT WITH. More
After months of research and admiration of the 2011 Toyota Sienna my husband and I went to Jones Junction Toyota where Adam Harrow and Tim Wojciechowski put us at ease with there team work and dedicati Toyota Sienna my husband and I went to Jones Junction Toyota where Adam Harrow and Tim Wojciechowski put us at ease with there team work and dedication. These two individuals are very quick and efficient at what they do. The van that we wanted they did not have in stock but it took them less then 4 hours to get one for us. Not to mention they worked out a GREAT price for us, which we are so very thankful for! Now that's customer service at its best! They both have been in contact with us both since we have bought the van, making sure that we love it (which we do!),and asking if we have any questions. I really just cant say enough about them. They are both definitely all about the customer service! Congrats to Jones and Toyota for having these two on there team! I expect to see them both there in 5 years when we want to buy a new Toyota again! More
Jones Toyota is the best dealer I have ever had the pleasure of dealing with. The sales staff are the friendlest people. The mechanics are very good at the service we have recieved. Over all the whole pleasure of dealing with. The sales staff are the friendlest people. The mechanics are very good at the service we have recieved. Over all the whole experience was GREAT I would buy the next and all of my new vehicles from Jones More
Such a great experience!!! I had heard good things about Jones from friends and family, so i decided to go there for my new camry. I spoke with Adam who very patiently answered all the questions I had for h Jones from friends and family, so i decided to go there for my new camry. I spoke with Adam who very patiently answered all the questions I had for him. He helped me pick the perfect car and I couldn't be happier!! More
I went in for our first service appointment and Adam came around to make sure all is well, in the mean time he went and got me coffee and a hot dog for lunch. Our new vehicle is great and I will recommend Ad around to make sure all is well, in the mean time he went and got me coffee and a hot dog for lunch. Our new vehicle is great and I will recommend Adam and the dealership to all my friends and family. More
As a single, older woman, buying a car on my own, I always dreaded the process. The salesperson at Jones was so easy to talk to that I felt comfortable immediately. He answered all of my questions and always dreaded the process. The salesperson at Jones was so easy to talk to that I felt comfortable immediately. He answered all of my questions and I never felt pressured. I also like the free oil changes and excellent service. Dave, the gentleman for my car, is not only nice but never talks down to me. He is a gentleman to deal with. At other car dealerships I always felt that I was being "cheated in some way, that I was being charged for things I didn't need". I have never felt this ways at Jones. They are a joy to work with and will always be my dealer. More
In the past, purchasing a vehicle was always a stressful and unpleasant experience. I was very pleasantly suprised with the approach at Jones Toyota. The salesman, Adam Harrow, was very pleasant, comforta and unpleasant experience. I was very pleasantly suprised with the approach at Jones Toyota. The salesman, Adam Harrow, was very pleasant, comfortable to be with, very attentive and very knowledgeable of the vehicle I purchased. The entire buying experience, albiet a bit long (isn't it always), was professional, organized and concise. What I observed also was what appeared to be a team approach - everybody seemed to be crosstrained to other duties in the buying process and it worked to keep the process always moving without interruption. Every person I worked with or spoke to was smiling, pleasant and made me feel like I was someone THEY WANTED TO DO BUSINESS WITH. Based on my experience, I would not at all be reluctant to highly recommend JONES TOYOTA to anyone looking to purchase a new or used vehicle. I am looking forward to years of good experiences with my continued realtionship with the JONES TOYOTA group. Five stars for this dealership and the way they do business. More
I think if your dont buy your car from Jones your not thinking right. They will give your the right deal may not be the best deal but think out of the box for just a min and you will see the packages the thinking right. They will give your the right deal may not be the best deal but think out of the box for just a min and you will see the packages they give you will save you alot down the road. Joey B has sold us 2 cars in the last year and had been great. also the finance dept and the aftermarket dept showed us some of the best programs for any unexpected problems down the road,,, every one is always working hard at this dealership sonething you dont see everywhere great job!!!!!!!!!!! More