Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
the cd player in my camry, under warranty, did not work properly. Ruanne made herself completely available to me, worked with the lead service tech ( i forget his name), and had a new system installed wit properly. Ruanne made herself completely available to me, worked with the lead service tech ( i forget his name), and had a new system installed within hours.....not repairing the old "haunted" system, which had a mind of it's own....but a total replacement, which works perfectly every time!! Whenever I listen to music in my car, i smile, as it makes me think of the great job she did in helping me out. Thanks, Ruanne!!!! More
I bought many cars from this dealer and found them to be very customer oriented and the service this dealership provides are very satisfactory. Besides free oil change for the vehicles, they also provide f very customer oriented and the service this dealership provides are very satisfactory. Besides free oil change for the vehicles, they also provide free manicure and sometimes (I believe only the summer months) free barbecue hot dogs and hamburgers. (I wish they have more hamburgers than hot dogs as hamburgers runs out almost all the time when we try to get them). About two weeks ago I went to this dealer again to see what they have to offer on the various cars they carry and spoke with Jennifer Spacek, the sale person who was very helpful and knowledgeable about the car. Our overall experience with this dealer is always very satisfactory and I would not hesitate to recommend this dealership to anyone who is looking for new or used cars. More
The service rep., Karen, was very friendly and made her recommendations on the service my Camry would need, she was not pushy. The waiting area was comfortable and restrooms were very clean. The lifetime recommendations on the service my Camry would need, she was not pushy. The waiting area was comfortable and restrooms were very clean. The lifetime oil change service with car wash was a great idea. Also, the free hot dogs and pop corn were great for both the young and grown up customers. Their pricing was slightly better than their competitors in the area. More
The service and selection are what keep me going back to Jones Junction. The entire staff is friendly,courteous and knowledgeable.I give these guys a high rating because Joe came in on his day off to accomo Jones Junction. The entire staff is friendly,courteous and knowledgeable.I give these guys a high rating because Joe came in on his day off to accomodate my schedule. I was never rushed or pressured and I just love my new Toyota!!!! More
Jones Junction was a breathe of fresh air after spending the entire day at various other dealerships who treated me more like an opportunity than a human being. All of the services and friendly sales staff the entire day at various other dealerships who treated me more like an opportunity than a human being. All of the services and friendly sales staff are ultimatly what set them apart from everyone else. I would like to give a special thanks to the sales representitive that I dealt with Adam. To be honest I didnt really know what I wanted, and I was quite flustered after an entire day of looking. He helped me determine what I really needed instead of basing what i needed on what I was looking to spend. He was more like a guide than a pushy salesman. Thanks Jones and Adam! More
The sales man was very nice and worked with us when we were not prepared to buy a car or have another car payment. Kris went out of his way to make us comfortable and expedite things as much as possible. were not prepared to buy a car or have another car payment. Kris went out of his way to make us comfortable and expedite things as much as possible. The rest of the staff were friendly and helped work out a deal. I am impressed with Jones and will not shop for a car any where else at this point. Great service overall, a few small snagslike for example they were unable to fill up the gas tank because the card would not work. This was easily resolved however. I love the JOnes for life program also! More
My experience at Jones Junction was outstanding. Mark Amendt and Chip Rueter were very professional as we completed the various phases of the purchase of my new vehicle. After shopping other dealers for Amendt and Chip Rueter were very professional as we completed the various phases of the purchase of my new vehicle. After shopping other dealers for my vehicle, I decided that Jones Junction was offering the best price and service options. I would highly recommend Jones Junction to anyone looking to make a purchse of a new vehicle. They are willing to meet a reasonable offer without the usual issues associated with car buying that I remember from past years. More
The service at this dealer was excellent. The salesman Jason was extremely pleasant, knowledgeable and helpful. While waiting, there was a very cozy waiting room with hot dogs, popcorn, coffee, etc. There Jason was extremely pleasant, knowledgeable and helpful. While waiting, there was a very cozy waiting room with hot dogs, popcorn, coffee, etc. There were even manicures being given in the waiting area. Everyone there was extremely friendly from the door greeters to the salesman to the manicurists. More
This was the first time that I purchased a new vehicle on my own, and I was afraid I was going to be taken advantage of. I walked into Jones Toyota and met Jerry, I told him what I wanted, he took his time my own, and I was afraid I was going to be taken advantage of. I walked into Jones Toyota and met Jerry, I told him what I wanted, he took his time and answered all my questions. I felt very comfortable and relaxed with him. Thank you Jerry for making this a positive buying experience! More
Enjoyed my visit at Jones looking for a new car. My salesman was very knowledgeable, courteous and informative. Would recommend Jones to friends. Got to have my nails done while waiting for paper wor salesman was very knowledgeable, courteous and informative. Would recommend Jones to friends. Got to have my nails done while waiting for paper work to come through. This was a very easy car buying experience compared to other places I have been. It always seemed so lengthy and boring, but not at Jones. Hope to be back there again. We purchased a Sienna and love it. More