Jones Toyota

Everyone from the first phone call to schedule the appointment through the completion of the work was very pleasant, friendly and professional. The work was completed within the time estimated. Dave appointment through the completion of the work was very pleasant, friendly and professional. The work was completed within the time estimated. Dave took the time to explain everything that was completed and answered all questions with courtesy no matter how trivial the question may have been. I am not a mechanic, but I am very confident that the work is of the highest quality. I have never had a problem with their work. To top off the service work, they returned my car with a fresh wash. This visit makes the third visit to this facility and this type of customer service and quality work has been consistent. This dealership makes the wait very pleasurable with a complementary loaner car, manicure and a comfortable waiting area with free internet service, food and drinks. They also offer free pick-up and delivery service for their service and body shop customers. Because of all of these reasons, I will continue to have my vehicle serviced at this dealership. They are awesome! More

My husband and I just purchased a new Toyota Camry 2011 from Jones Toyota a couple of days ago. We had a wonderful experience there and felt very comfortable buying a car from them. Our positive experience from Jones Toyota a couple of days ago. We had a wonderful experience there and felt very comfortable buying a car from them. Our positive experience was mainly due to Rob Cappalletti, the sales representative we worked with. Rob was incredibly knowledgeable about the car we wanted to purchase and very patient and understanding with us. The first time we visited the dealership, Rob spent over two hours with us, making sure we understand the specifications of the car, including a lengthy test-drive. We were also very happy with the final (out-the-door) price we negotiated. The dealership did not have the car we wanted available right away, so we had to wait for a couple of days to be delivered. I was impressed that they did not try to change the price we had already negotiated when we went back to purchase the car. Overall, we had a wonderful experience with all the people we interacted with during the purchase process. I highly recommend Rob Cappalletti as the best car dealer I have ever met. Also, a special "Thank You" to Rob's manager, Tim Wojciechouski. Tim was very reasonable and pleasant to work with while negotiating the final price of the car, especially compared to managers in other Toyota dealerships, who did their best to cheat us. Tim did not "play games" with us. He was honest, polite, and did his best to help us get what we wanted. I really appreciate his work with us. Thank you very much for everything Tim and Rob. We love our new car and I am sure I will come to you again next time I need to purchase a vehicle. I will also recommend your services to all of my friends and clients. More

Staff was very enjoyable too work with through the entire process. salesman was very new but was will informed what he did not know he was able to find out. dealership extras awere very impotant in buying ca process. salesman was very new but was will informed what he did not know he was able to find out. dealership extras awere very impotant in buying car. test drive was very helpfull. overall a very pleastant experience. More

I gave Jones a "Great" rating in all of the categories because they deserved it. The customer service, quality of work, friendliness, price, and overall experience was spectacular. I was extrem categories because they deserved it. The customer service, quality of work, friendliness, price, and overall experience was spectacular. I was extremely pleased with my purchase and car buying experience. I will go back to them in the future and would recommend them to others. More

Chris was wonderful, very knowledgable, and Ray was extremely helpful. I actually went to the dealership today with my husband for service for his Toyota, and ended up buying a vehicle for myself. I extremely helpful. I actually went to the dealership today with my husband for service for his Toyota, and ended up buying a vehicle for myself. I was a little bit nervous but Chris and Ray were so nice and helpful they made the entire experience a great one! More

We were very pleased with the service we received. We were very pleased with the service we received. Everyone, from our sales person to the sales office were efficient and friendly. The "Jones for a We were very pleased with the service we received. Everyone, from our sales person to the sales office were efficient and friendly. The "Jones for a Lifetime" program is one of the many reasons we chose Jones. We are return customers because of the above reasons! I would also, like to mention that whenever I have had to bring my other car to Jones for service I am always pleased with the friendly atmosphere and professionalism. More

Todd and the entire Jones team were great to deal with. They went out of their way to find me the exact vehicle that we wanted and then walked us through the entire trade/purchase process. Jones has provi They went out of their way to find me the exact vehicle that we wanted and then walked us through the entire trade/purchase process. Jones has provided excellent professional service for my Toyotas over the last five years. I now know that they are excellent at sales, too! More

Jason was very helpful and courteous. He listened to what we wanted and found us the vehicle we wanted. He was very helpful and knowledgeable about the workings of the vehicle. He bent over backwards what we wanted and found us the vehicle we wanted. He was very helpful and knowledgeable about the workings of the vehicle. He bent over backwards to please us. I have already recommended him to one of our neighbors. More

Steve and the crew at Jones used car lot were very knowledgable and helpful in getting me into my 2007 Mazdaspeed3. I highly recommend anyone who is in the market for a used car to check out Jones Jun knowledgable and helpful in getting me into my 2007 Mazdaspeed3. I highly recommend anyone who is in the market for a used car to check out Jones Junction. Hassle free and they went out of their way to make sure I got the best service possible. Thanks fellas! - Ryan Bull More

Overall great customer service. Didn't have any issues with trade in. Every time ive been to Jones Junction customer satisfaction has been achieved at all qualities. Can't beat the prices along with th with trade in. Every time ive been to Jones Junction customer satisfaction has been achieved at all qualities. Can't beat the prices along with the people working there actually have an idea about what there talking about. More