Jones Toyota

We had worked with Joey at a different dealer and had enjoyed the customer service that we had experienced at his previous employer, so we followed him to Jones Junction. We were not disappointed. Joey enjoyed the customer service that we had experienced at his previous employer, so we followed him to Jones Junction. We were not disappointed. Joey is very energetic, informative, patient,and personable to name a few of his characteristics. We would return to purchase a vehicle from Joey in the future and we will highly recommend him to our friends. More

I have purchased 2 cars from Jones and can tell you no one will work harder for you than Mark Amendt. He never put the hard sale on me, was genuine, and worked for me to get the best price. Jones for one will work harder for you than Mark Amendt. He never put the hard sale on me, was genuine, and worked for me to get the best price. Jones for a lifetime drew me into the dealership but I have yet to gauge the quality. If it wasn't for Mark and his personality i probably would have shopped around more but if you stop in you will not be disappointed with this standup guy. More

I cannot say enough about the quality of service I receive at Jones Junction. In addition, the friendliness of the staff is simply incredible. It is either a great place to work or these people are receive at Jones Junction. In addition, the friendliness of the staff is simply incredible. It is either a great place to work or these people are brainwashed. Everyone seems genuinely happy to work there. I will never buy a car any where else. More

had my wifes car there and my truck for oil change, we got them back and had oil and grease all over the inside both times very bad workmanship will warn others ,i will take it back to have it cleaned but got them back and had oil and grease all over the inside both times very bad workmanship will warn others ,i will take it back to have it cleaned butas far as free oil changes they can keep it, is not worth it More

There was a reminder email, then there was very prompt greeting upon arrival, assignment to service rep, several follow ups during wait, offered refreshments during stay, and very reasonably priced. Genui greeting upon arrival, assignment to service rep, several follow ups during wait, offered refreshments during stay, and very reasonably priced. Genuine interest in customer satisfaction.The very best in customer satisfaction. More

Jen was just wonderful to deal with and, most important, her and her manager met my price on the new Highlander I wanted. The post-sales activities were excellent, too. We had an excellent experience with her and her manager met my price on the new Highlander I wanted. The post-sales activities were excellent, too. We had an excellent experience with Kim and 'the other Jen'. Everyone was extremely helpful. I'm now a customer for life!! More

I have been to the service department of Jones several times now and have had Neal each time except for once. Each time that I go it is a joy to see Neal will be handling my car and service for the day, b times now and have had Neal each time except for once. Each time that I go it is a joy to see Neal will be handling my car and service for the day, because he is very personal and remembers me as well. He always asks how I have been and how school is. It is nice that we have developed a relationship and I know if there are any problems with my car Neal will take care of them. He always makes sure that I am satisfied with everything and if there are any questions they are answered. More

I was completely flabbergasted at the level of service provided. Bringing my non-Jones-purchased Toyota vehicle in for service, I received courtesy like I'd find in a nice restaurant, complete with coaste provided. Bringing my non-Jones-purchased Toyota vehicle in for service, I received courtesy like I'd find in a nice restaurant, complete with coaster buzzers! My car was serviced in the time provided, and while waiting I was treated to fresh-grilled hotdogs, popcorn, and lots of friendly people. The sales staff were polite when I walked through the showrooms while waiting, not applying any pressure to buy, but glad to speak with me, even to get to know me and tell me how glad they were to be a part of Jones. I would likely not believe the experience if someone else had told me - I would think they were simply hired to advertise. I still cannot believe Jones is willing to offer to pick up my vehicle and give me a loaner car for my next vehicle service - that's a level of benefit beyond what I'd expect. To top it off, my car was returned to me, with a full demonstration of what had been checked and serviced, having been washed for me, free! I felt like a high-end valet service had just treated me like a VIP. I will be coming back - that you can count on :) More

I have always had a good experience at Jones Junction. When I bought my first 4 Runner in 2004 at Jone's, I knew that I wanted to come back here. I always get my car serviced here and have always had fri When I bought my first 4 Runner in 2004 at Jone's, I knew that I wanted to come back here. I always get my car serviced here and have always had friendly people and fast service. Adam was very helpful and answered any questions I had. More

I have taken my car to Jones for service since I have owned the car. Unfortunately, I have gone through several service reps who have left, But I do have Joe now and he makes sure that all repairs and s owned the car. Unfortunately, I have gone through several service reps who have left, But I do have Joe now and he makes sure that all repairs and service are done correctly and to my complete satisfaction and Joe is the only person I prefer to deal with. More