Jones Toyota
Bel Air, MD
Filter Reviews by Keyword
By Type
866 Reviews of Jones Toyota
I called Gary because he was referred to me by a relative. My cousin was right in every word he said; Gary knows the business, extremely professional and made me very comfortable. He introduced to S relative. My cousin was right in every word he said; Gary knows the business, extremely professional and made me very comfortable. He introduced to Steve, Selection Specialist, Gary said Steve will help and take care of me. Steve not only took care of my needs but I learned from him about Camry, the car I was trying to buy. I would recommend this dealership to anybody, as a matter of fact I asked for Steve business cards, we are a Toyota family, so I can refer him to my friends and family. Excellent job Gary and Steve, thank you for helping me. More
When we arrived, we were treated with the utmost respect and genuine caring about what vehicle would best suit my needs. I didn't feel like I was just a potential commision, I felt like I was a person deali and genuine caring about what vehicle would best suit my needs. I didn't feel like I was just a potential commision, I felt like I was a person dealing with a person that really cared about my purchase. They were all friendly, I met with the finance rep, the manager on duty that night and each of them were just as genuine as the last. Overall, this was a great experience! Best of all, with their free road side assistance program I was able to have a tow truck come to me and give me a jump when my daughter left an interior light on all weekend. I thought I was stranded until I called Jones, they had a tow truck/assistance vehicle to me within 45 minutes! More
It's good place to buy a car. Wide selection of cars and truck, friendly sale representative. Get to the point with pricing. I would recommend to my family and friends to this dealer ship. Especially, they truck, friendly sale representative. Get to the point with pricing. I would recommend to my family and friends to this dealer ship. Especially, they have jones for life program. Including free of many things on the car you purchased. More
EVERYTHING WAS GREAT, IT TOOK A LITTLE LONGER THAN I WOULD HAVE LIKED BUT I KNOW ITS A LONG PROCESS AND IS NOT SOMETHING THAT YOU CAN JUST WALK IN AND OUT, OTHER THAN THAT I AM VERY HAPPY WITH MY NEW CA WOULD HAVE LIKED BUT I KNOW ITS A LONG PROCESS AND IS NOT SOMETHING THAT YOU CAN JUST WALK IN AND OUT, OTHER THAN THAT I AM VERY HAPPY WITH MY NEW CAR. I APPRECIATE THE TIME THAT JERRY, THE SALES MANAGERS, AND THE FINANCE DEPARTMENT SPENT WITH ME TO MAKE THE VEHICLE I CHOSE WORK OUT FOR ME. I LOOK FORWARD TO EXPERIENCING THE JONES FOR A LIFETIME REWARDS SUCH AS FREE OIL CHANGES, CAR WASHES, AND FREE PICK UP AND DELIVERY FOR SERVICE. SINCERELY, CAROLYN GROVER More
STEVE AND ALL OF THERE STAFF REAL HELPED ME AND MY KIDS BEYOND I CAN IMAGINE!!! THEY HELP ME GET A USED IN PERFECT SHAPE VAN FOR ME AND MY KIDS AT NO CHARGE TO ME. WITH THE GRACE OF GOD I NOW HAVE TRANS PO BEYOND I CAN IMAGINE!!! THEY HELP ME GET A USED IN PERFECT SHAPE VAN FOR ME AND MY KIDS AT NO CHARGE TO ME. WITH THE GRACE OF GOD I NOW HAVE TRANS PORTION TO GET TO WORK AND DOCTORS APPOINTMENTS ETC.JERRY HELPED ME GOT ALL THE PAPER WORK AND MY TAGS DONE. I REALLY APPRECIATED ALL THE KINDNESS AND LOVE EVERYONE SHOWED ME FROM THE FRONT WITH THE FRONT DESK ATTENDANT. I WANT TO THANK EVERY ONE AT JONES JUNCTION TOYOTA FOR ALL THE SUPPORT AND CAGINESS AT MY VISIT THERE. More
We spend 3 ours at Jones Junction Friday night and nine hours Saturday and leased two cars, purchased one, had manicures, popcorn and hotdogs. Steve Pagotto was very personable, knowledgeable and helpful G hours Saturday and leased two cars, purchased one, had manicures, popcorn and hotdogs. Steve Pagotto was very personable, knowledgeable and helpful Great facility, great people, great service all around. More
My husband and I needed to purchase a new car when my 2000 Toyota 4Runner finally called it quits last week, and thanks to Kris, we were able to find something that was new, fit our lifestyle, and was al 2000 Toyota 4Runner finally called it quits last week, and thanks to Kris, we were able to find something that was new, fit our lifestyle, and was also within our budget. Kris was very professional and showed us the RAV4 as well as and Subaru Forester, which we were also considering. He helped us compare the two vehicles to determine that the RAV4 was the car for our family. He and the other staff members at Jones Toyota were extremely professional and accommodating -- we look forward to servicing our new car there and we will definitely recommend the dealership to family and friends since they have so many great deals to offer their customers. Thanks!!! Laurie Syphard More
Buying this car was a great experience. Working with Steve Pagotto made the process easy and enjoyable. Customer service was excellent and the Jones Junction environment put me at ease. I came on a Satu Steve Pagotto made the process easy and enjoyable. Customer service was excellent and the Jones Junction environment put me at ease. I came on a Saturday and was lucky enough to sample the free food from the grill AND enjoy my first manicure FOR FREE. Overall, I would recommend that anyone wanting to buy a car come to Jones Junction! More
My experience was very pleaserable considering we were there for 9 hrs purchasing 1 car and leasing 2 others. We had a particularly difficult situation and Steve worked very hard for us and needless to sa there for 9 hrs purchasing 1 car and leasing 2 others. We had a particularly difficult situation and Steve worked very hard for us and needless to say we all drove home in new cars that night. Each person was very thorough in explaining everything to us. The whole time we were there they made sure we were comfertable and had everything we needed. There were burgers and hot dogs that day for lunch and anybody who wanted a manicure was welcome to have one for free. Yes I would highly recomend Jones Junction to friends and family and tell them to ask for Sgt. Steve ; that he will make sure they have a wonderfull experience. More
as a long time buyer at jones junction we have always been completely satisfied with the staff and sales personel at jones junction and would highly recomend Marc Collins. We would highly recommend him been completely satisfied with the staff and sales personel at jones junction and would highly recomend Marc Collins. We would highly recommend him as an employee of the month...just another short note we never met Marc before in our lives...however we had dealings with others as ,again we have prchased 5 vechiles in the past. More