Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Robert was the best sales person I have ever dealt with when buying a car.On our test drive he showed us all the features of the Highlander before i drove it. he took us on a tour of the dealership in whic when buying a car.On our test drive he showed us all the features of the Highlander before i drove it. he took us on a tour of the dealership in which my wife and i was totally impressed. Every detail was covered about the price prior to us saying what we were willing to put down to get us into a monthly payment we wanted. the Highlander had to be brought in from out of state and Robert came in on his off day to deliver and show the features of the vehicle plus set up things like the blue tooth.the wife and I are totaly pleased with the Highlandser and our sales personand the Jones Toyota experience. More
The salesman was very efficient and effective in making the deal in a timely manner. He was also very aware of the vehicle condition and ensured it was clean and ready for delivery. Great Job. the deal in a timely manner. He was also very aware of the vehicle condition and ensured it was clean and ready for delivery. Great Job. More
The salesman was very helpful and knowledgable. I would definitly come back to buy a vehicle in the future. I highly recommend this dealership. Very friendly environment. definitly come back to buy a vehicle in the future. I highly recommend this dealership. Very friendly environment. More
My wife has purchased 2 cars at Jones Toyota and was even on their commercial. My in-laws have purchased multiple vehicles from Jones Nissan and Jones Hyundai over the years as well. We purchased our first on their commercial. My in-laws have purchased multiple vehicles from Jones Nissan and Jones Hyundai over the years as well. We purchased our first vehicle together a few years ago, trading in both vehicles that we owned. Our experiences with the sale and trade-in were always exceptional. When it came time for me to acquire a vehicle for myself again, there was no other choice but to return to Jones! I purchased my 2013 Toyota Tundra CrewMax Rock Warrior and could not be more pleased with the vehicle, and our service with the sales team in researching my new vehicle was the reason I chose to go back to Jones in the first place. With sales manager, Tim, and my sales representative, Adam, I could not ask for a more caring and helpful group of people than the Jones Family! More
Carl is very helpful,knowledgeable about the car that I wanted and fits to my budget. Also very patience and knows how to retun phone calls and I think that's very important to any costumer. I will never g wanted and fits to my budget. Also very patience and knows how to retun phone calls and I think that's very important to any costumer. I will never go back to any sales person that don't know how to return a call after I bought a car. I will recommend him to any of my friends and family for sure. I bought 2 cars at Jones couple years ago this is #3, and he exceeded mt expectation. More
AWESOME EXPERENCE!!! WILL BE BACK!!! Jerry was extremely helpful, and placed me in the RAV4 and payment I wanted.Everyone involved helpful. I wanted a cetain color and interior, they had it within a 24 hour helpful, and placed me in the RAV4 and payment I wanted.Everyone involved helpful. I wanted a cetain color and interior, they had it within a 24 hour period. More
Joshua was the first to respond to my email inquiry. He then went on to meet the lowest quote I had from other dealers. The Jones for a lifetime was a significant factor in my decision. Also I noticed the then went on to meet the lowest quote I had from other dealers. The Jones for a lifetime was a significant factor in my decision. Also I noticed the well maintained modern facility and the staff were all very friendly and helpful and knowledgeable about their products. I also noticed that the service area was busy. I view busy as good, lots of repeat customers who must be there for a reason. The financing rate was better than my bank generic web quote so that was also a plus. Finally while various options were offered and the value of them brought to my attention there was no hard sell of things I did not want so that made the process a pleasure. The experience with Jones and Joshua was very comfortable so I intend to make sure Jones is on my go back to list. More
This dealer is dedicated to providing you with great service. John was extremely friendly and helpful during my selection process. He was also very understanding during the negotiation process of the ca service. John was extremely friendly and helpful during my selection process. He was also very understanding during the negotiation process of the car. More
Mark Nelson was a delight to work with. Every part of my car-buying process was convenient and helpful. I felt safe and secure working with him and also made a new friend! I would encourage anyone to visi car-buying process was convenient and helpful. I felt safe and secure working with him and also made a new friend! I would encourage anyone to visit Jones Toyota and work with Mark. More
Karen was a joy to deal with. She bent over backwards and then some to make sure my truck was taken care of properly and I was happy. I couldn't have asked for better service! I will definitely request that then some to make sure my truck was taken care of properly and I was happy. I couldn't have asked for better service! I will definitely request that she is my service advisor every time I need to go back for maintenance. More