Jones Junction Pre-Owned Superstore

I initiated contact online, and within minutes I received a call from Matt Ebank. He was professional, courteous, and helpful, and I found this to be the case throughout the entire purchase process. He was k a call from Matt Ebank. He was professional, courteous, and helpful, and I found this to be the case throughout the entire purchase process. He was knowledgeable and took extreme care to be sure I understood every step of the process. He was very conscious of my time, my needs and my individual situation and addressed each concern I had immediately and thoughtfully. It was apparent from the ease with which we completed this transaction that he knows his product, his company and their vision, and what his customers need and want. Matt is that rare individual who is able to be a good salesman, an excellent representative of Jones Automotive, and an advocate for the consumer. More

the salesman was polite and very friendly was helpful have not had any work performed at this visit but will when i need service, the finace person was friendly and very helpful working with me to get th have not had any work performed at this visit but will when i need service, the finace person was friendly and very helpful working with me to get the lowest payment and finance charges the vehicles were all clean and neatly lined up mr otis showed me and my wife around the shops and explained what to do for service and car washes the shop bays were very clean and orginized i would and will recommend mr otis and jones junction to friends and people looking for vehicles More

Exceptionally pleased with Jones. Steve was low pressure and customer oriented. Worked very hard with us to find the right car and the right price. Was also pleased with Chip Reuter who worked to find us th and customer oriented. Worked very hard with us to find the right car and the right price. Was also pleased with Chip Reuter who worked to find us the lowest interst rate as well. We were very pleased. Thank you for a wonderful experience. More

It has been several years since buying a vehicle from Jones Junction. The attention we received was very professional. Mr. Jheury Moran was very attentive to our needs and answered all of our questions. Jones Junction. The attention we received was very professional. Mr. Jheury Moran was very attentive to our needs and answered all of our questions. He went out of his way to make our visit as pleasent as possible. The tour he gave us of the service department and review of Jones's customer service commitment was great. It was quite evident that the "Lifetime of Values" that Jones Junction advertises, truely delivers! I felt as if I was not just a customer but a member of the family. Dorsey Himmel Conowingo, MD More

I just buy a zion tc from mr moran and I was very pleased with his treatment and his knowledge about they cars very friendly people and very helpful it was a great experience buying a car at jones juction i with his treatment and his knowledge about they cars very friendly people and very helpful it was a great experience buying a car at jones juction i will defenely recommend this dealer to all my friends More

very helpful, and honest...I would buy another car from them. (Too bad they don't have GM anymore....but maybe the next one will be a toyota. Steve took the time to not only show me the car I "thought" I them. (Too bad they don't have GM anymore....but maybe the next one will be a toyota. Steve took the time to not only show me the car I "thought" I was interested in, but others that might meet my criteria...He did go the extra mile. More

The people at Jones Junction went out of their way to accomodate my purchase of a used truck. Several of their staff (can't remember the names) stayed after the store was to close to make sure we were a accomodate my purchase of a used truck. Several of their staff (can't remember the names) stayed after the store was to close to make sure we were able to complete the transaction. In particular, Brook Radzik was superb. She returned my call promptly, figured out which vehicle I was interested in, made the time to meet with me (after hours) and had the vehicle waiting in front of the building ready to go. We agreed on a price over the phone and she stuck to it and it took no longer than 90 minutes to complete the deal from the time we walked into the office. If you are interested in an uncomplicated encounter when purchasing a vehicle, I can recommend Jones Junction and in particular, Brook Radzik. More

Jheury gave us big city service with a small town feel. He was very attentive to our needs and went to bat to make sure we got the absolute best deal possible. He not only showed us what we knew we wanted He was very attentive to our needs and went to bat to make sure we got the absolute best deal possible. He not only showed us what we knew we wanted to see but also gave us other options that were fitting for our needs. In addition to Jheury, the finance manager made sure we got in the vehicle that we wanted even though it was a challenge with our current financial situation. He worked for not only hours but days to find a lender who could get the job done. We will be Jones Junction customers for life thanks to Jheury and John and everyone else who helped out during the process. More

The environment at the dealership is very warm and friendly. Don Jacksin is the BES!!!!. He gets you in and gets you out, as long as you know what you're buying. In addition, the amenities included wi friendly. Don Jacksin is the BES!!!!. He gets you in and gets you out, as long as you know what you're buying. In addition, the amenities included with the car purchase are phenomenal, free car washes, oil changes, food, fun and more!!!!!! More

It was a pleasant experience dealing with your dealership. The people were respectful, courteous, and very helpful in helping me make my decision to purchase my vehicle from Jones Junction. I wo dealership. The people were respectful, courteous, and very helpful in helping me make my decision to purchase my vehicle from Jones Junction. I would highly recommend this dealership to anyone who was interested in purchasing a vehicle. More