Jones Ford Verde Valley

Schedule an appointment, show up 15 minutes before appointment time, in and out like clockwork, along with excellent work by service personnel. Thanks to all involved. appointment time, in and out like clockwork, along with excellent work by service personnel. Thanks to all involved. More

We were very pleased with the personal service we received. The employees were knowledgeable and friendly. We will certainly recommend to our friends or any interested people we encounter. received. The employees were knowledgeable and friendly. We will certainly recommend to our friends or any interested people we encounter. More

Just moved here and was looking for a Ford dealer close to me and found you. Great service...everything was done that I asked for in a short period of time. I will be back. to me and found you. Great service...everything was done that I asked for in a short period of time. I will be back. More

Tried to hit me with the bs dealer add on. $400 for tint and door edge guards on a reg cab truck, maybe $30 worth of stuff. Ended up working with CHAPMAN FORD who brought the truck down from Jones Ford and and door edge guards on a reg cab truck, maybe $30 worth of stuff. Ended up working with CHAPMAN FORD who brought the truck down from Jones Ford and made be a heck of a better deal, Bryant just seemed like he didn't really care. Plus when the truck was off their property, Bryant still acted like it was in their inventory and available. Ended up getting $10,000 off, Chapman Ford was the easiest dealer I have ever worked with. Don't waste your time going to Camp Verde, Chapman has better inventory and better people work with. More

Friendly Service, Larry was very helpful and answered all our questions. Service was fast and paper work was done before we arrived. Happy to do Service here again. our questions. Service was fast and paper work was done before we arrived. Happy to do Service here again. More

Your Go-to Dealership My 2017 GT350 Mustang was due for an oil change. As always, good service, Both service members are great--Kathy and Damien are customer oriented. Joe My 2017 GT350 Mustang was due for an oil change. As always, good service, Both service members are great--Kathy and Damien are customer oriented. Joe the tech, as always does a great job, treats your car as it is his own. NO residual oil drips on the garage floor. Troy who sold us our 2020 Explorer ST came over and chatted. Asked how wifey was and asked me to say hi to her. He even called and left a happy birthday greeting for her. Seems like everyone there is truly friendly-no fake hi-ya's. Thank you! More

Did not complete safety check . Service tech did not check rear brakes because the emergency brake was engaged. Since my last service I have traveled over 5 thousand miles and my f . Service tech did not check rear brakes because the emergency brake was engaged. Since my last service I have traveled over 5 thousand miles and my front brakes have improved. Yip e More

Service Exceptional Damien, my service writer gave me exceptional service on my 2002 F150. He went over what they would do and promptly called with an estimate after thei Damien, my service writer gave me exceptional service on my 2002 F150. He went over what they would do and promptly called with an estimate after their diagnoses. They had to order parts and the vehicle was ready in about a week. Damien provided transportation to and from my home. Truck runs great for being old and appreciated the service given at Jones Ford Verde Valley More

Low pressure sales team. Bryant Colton and Larry Parker provided good follow up during and after the sale. We would buy from them again. Thank you for making the process pleasant. provided good follow up during and after the sale. We would buy from them again. Thank you for making the process pleasant. More

You don’t have enough resources to services cars. Needed to wait a week for repair (trans leak).part arrive next day. Still had to wait a week to wait a week for repair (trans leak).part arrive next day. Still had to wait a week More