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John Eagle Honda of Houston

Houston, TX

4.3
527 Reviews

18787 Northwest Fwy

Houston, TX

77065

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527 Reviews of John Eagle Honda of Houston

March 29, 2024

Working with Chris at John Eagle Honda was such a fun time looking for a vehicle. As soon as I met Chris he blew me with his knowledge of the vehicle I was looking at. Chris’s dedication what I needed an More

by rj_kruszynski
Recommend Dealer
Yes
Employees Worked With
Chris Spisak
Apr 01, 2024 -

John Eagle Honda of Houston responded

Congrats on the new ride, RJ! Thanks for shouting out our team member Chris. It's great to know he helped you have a 5-star experience at John Eagle Honda of Houston! We hope you enjoy every mile in your new ride!

March 29, 2024

Chris was great, highly recommend. He was very knowledgeable and helpful in the car buying business. More

by bthall97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Chris Spisak
Apr 01, 2024 -

John Eagle Honda of Houston responded

It's a pleasure to provide top-notch service to our valued customers! Thanks for choosing John Eagle Honda of Houston and for shouting out our team member Chris! Safe travels until next time!

March 29, 2024

Extremely satisfied with Kathy Nguyen at John Eagle Honda of Houston. She answered all my questions very patiently. I had great time talking with her because she is super kind and very informative. She was o More

by Quinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Apr 01, 2024 -

John Eagle Honda of Houston responded

Thank you for taking the time to leave us an awesome review! We really appreciate your kind words and we pride ourselves in providing you with an amazing experience. We’re pleased to see that these standards were met!

March 29, 2024

I had great experience with John Eagle Honda of Houston. My salesperson was Kathy Nguyen. She was excellent and very informative. She explained my questions very clearly and helped me choose the car that I More

by Rita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Apr 01, 2024 -

John Eagle Honda of Houston responded

Thanks Rita! Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you here at John Eagle Honda of Houston!

March 23, 2024

Great experienced! Maria is such an amazing person. She’s so helpful in our car buying process Overall, I would 💯% recommend John Eagle for all the amazing and friendl More

by Rona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Mar 25, 2024 -

John Eagle Honda of Houston responded

Rona, we're delighted to know Maria was able to assist you in your car buying journey at John Eagle Honda of Houston. Thanks for the recommendation and positive feedback!

March 18, 2024

Chris did everything promised and is great salesman. Other salesman were also helpful but the processing of the paperwork was slow. More

by danaristide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evans Alomepe, Sekou Sininta, Chris Spisak
Mar 19, 2024 -

John Eagle Honda of Houston responded

We're glad to know Chris and our team were helpful during your visit at John Eagle Honda of Houston. We appreciate the feedback about paperwork processing speed - it's something we'll definitely look into improving. Thanks for choosing us!

March 14, 2024

I had the worst customer experience in last 20 years of my business with John Eagle Honda. I bought my car for service and my service man was terrible. Wouldn’t go there anymore More

by Fagharokh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Crenshaw
Mar 15, 2024 -

John Eagle Honda of Houston responded

Hello, It's regrettable to read about your most recent service with us. We always aim for top-notch customer service and it's clear we fell short this time around. If you're open to discussing this further, please reach out so we can work towards a resolution together. We'd love the opportunity to remedy this negative experience. Best, Michael Mueller mikem@johneaglehonda.com Service Manager

Mar 15, 2024 -

Fagharokh responded

Mike If I remember right you were service writer and was the best that’s why John eagle management saw your talent and promoted you to the position of service director. I understand that you guys cut back in many ways to be competitive and profitable. You guys decided to offer lift and Uber to take your customers home But to order a Lyft and then cancel it because customer tried to help Lyft driver to get to my house was outrageous and he was so rude about that I am not going to put your note to Lyft driver I worked in Oil & Gas business and know the ones survived the downturn were the ones that gave the better service

March 12, 2024

Noah was excellent. He listened to my needs and offered excellent information. He made my first time car buying experience excellent. More

by Charles.tallent89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Santiago, Noah Francis
Mar 12, 2024 -

John Eagle Honda of Houston responded

We're delighted to know that Noah was able to make your first car buying experience a great one at John Eagle Honda of Houston. We appreciate the positive feedback and look forward to serving you in the future!

March 11, 2024

Great customer service and a welcoming staff with excellent communication skills. If you’re looking for a great deal this is the place to go to. More

by Ricardo.r.moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Mar 11, 2024 -

John Eagle Honda of Houston responded

Ricardo, we're glad to know you had a great experience with our team at John Eagle Honda of Houston. Thanks for recommending us and your kind words about our customer service!

February 13, 2024

Maria Avellaneda, she was amazing any questions I had she answered with no problem she had a lot of patience she a good salesperson, THANK YOU MARIA. More

by michaelnoguera73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Feb 14, 2024 -

John Eagle Honda of Houston responded

You're very welcome, Michael! We're glad to know Maria was able to assist you with your questions at John Eagle Honda of Houston. Thanks for the shout-out, and we'll be sure to relay your kind words. Safe travels until next time!

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