Joey Accardi Chrysler, Dodge, Jeep, Ram

DISHONEST. RUN AWAY.I had my eye on a truck and DISHONEST. RUN AWAY. I had my eye on a truck and scheduled an appointment to drive it. I showed up at the scheduled time and they informed me the tr DISHONEST. RUN AWAY. I had my eye on a truck and scheduled an appointment to drive it. I showed up at the scheduled time and they informed me the truck was now priced $4,000 higher than advertised!! I've heard of 'dealer fees' (what a joke), but a $4K 'dealer fee', seems just a BIT exorbitant. The finance manager (not sure of his name) was condescending and told me "every dealer does this. do you want to test drive it or not?". DO NOT BELIEVE A SINGLE THING THEY ADVERTISE. ANYONE BUT JOEY ACCARDI. More

They will not honor the flyers they send you the mail concerning trade ins. There is always a catch! Offered me around $25k but when we exchanged offers we were only a few thousand apart - I then pointed concerning trade ins. There is always a catch! Offered me around $25k but when we exchanged offers we were only a few thousand apart - I then pointed to the flyer which Joey Accardi represented an additional $4k for President's day which would more than cover the gap - no go! suddenly all the other rebates and offers were off the table. Its a ploy to keep you in and a waste of time. Buy out of state and avoid all the insane fees they try to take on e.g. dealership fee, nitrogen gas, protective film, etc. More

If they had a negative five stars I would click on those. . Worst dealership customer service ever. Service writer Stewart whinerstein called me an A$$HOLE not knowing my camera phone was recording. I’ve sen . Worst dealership customer service ever. Service writer Stewart whinerstein called me an A$$HOLE not knowing my camera phone was recording. I’ve sent the video to dodge corporate. Stay away . Go to Arrigo. , well worth the drive. More

Very happy with the service from sales person Richard Bernas would recommend Richard and the dealer ship to all friends and family and i will be back to buy a second car Bernas would recommend Richard and the dealer ship to all friends and family and i will be back to buy a second car More

Shopping for Jeeps under the Costco program. The rep assigned to us lacked professionalism and candor. By far the worst experience I've ever had in purchasing a vehicle. assigned to us lacked professionalism and candor. By far the worst experience I've ever had in purchasing a vehicle. More

Never dealing with this place again!! They been holding my money Hostage for a year now. I spent thousands of dollars in parts here. I returned the parts, went to the manager got a approved. The cashier de my money Hostage for a year now. I spent thousands of dollars in parts here. I returned the parts, went to the manager got a approved. The cashier desk refuses to give me my money!! I called Joe many times. He never gets back to me. Now I spend my money at other dealerships. Great job at losing my business. Will never do business here again! Stay away! D More

These are the most dishonest people I’ve ever dealt with in any aspect of my life. Completely and intentionally deceptive. Stay away or you will absolutely regret it. Morris and Nolan from customer service in any aspect of my life. Completely and intentionally deceptive. Stay away or you will absolutely regret it. Morris and Nolan from customer service were beyond condescending and unhelpful as well. Bizarre that these people are even in business More

Service manager for oil changes was not professional at all, didn't care that I had an appointment for service at all. I made an 11am appointment for an oil change and he said it was a 2hr wait and I can l all, didn't care that I had an appointment for service at all. I made an 11am appointment for an oil change and he said it was a 2hr wait and I can leave and come back to pick up my truck, I told him I made a 11am appointment and he shrugged his shoulders and said I have to wait 2hrs with no regard that I made the appointment over a week ago. I suggest anyone go to another dealer for service More

STAY AWAY. The used car dept is the worst dealer I have ever dealt with in the 40 years of buying cars. They gave me a “out the door price” by email, this was to include everything. When I sat down to sign ever dealt with in the 40 years of buying cars. They gave me a “out the door price” by email, this was to include everything. When I sat down to sign the papers there was a extra $2500 for dealer prep, this was above another $2200 for dealer fees. I got so frustrated after an hour of arguments, I paid it. The Onstar was working so I brought back the next day. The car sat there for 1 week and told me it was the Onstar module that was bad and Cadillac had to install it and it would cost me over $850. I told them that was on them and it was brought up when I signed the papers. Long story short after at least 15 calls, texts and cell calls to the Sales mgr, the salesman, General mgr and parts dept, the service dept finally got it fixed. This dealer has no customer service at all, they never answer a call it always goes to voice mail. There is no compassion for the customer at all. Rick in the Service Dept was the only person I could depend on to follow up. If I could give them a zero or less I would More

I purchased an extended warranty with my 2014 Jeep Sahara in July of 2019. I recently sold my Jeep and was informed by the warranty company to contact Joey Accardi to start the process of cancellation. I in July of 2019. I recently sold my Jeep and was informed by the warranty company to contact Joey Accardi to start the process of cancellation. I have called daily (4 days in a row), left a message at the finance department, with the operator, and finally with the manager of Joey Accardi. NO ONE CALLED ME BACK! What kind of customer service is this??? The warranty company has now instructed me to write them an email detailing the dealership's lack of response and they will handle for me. If a dealership cannot return telephone calls, how can they expect to have repeat customers. They just lost a customer. DO NOT GO TO JOEY ACCARDI More