Joey Accardi Chrysler, Dodge, Jeep, Ram

Worst response ever three months waiting for parts after 4 days of diagnostics and today I get a phone call they’re looking at to see what the problem is,what was the last three months all about, it’s disgu 4 days of diagnostics and today I get a phone call they’re looking at to see what the problem is,what was the last three months all about, it’s disgusting this is a service vehicle and very unacceptable actually considering suing for lost income three vehicles purchased from them and service is horrible cannot get thru on phone I live around the block and have to go there to get information about what’s going on my guess is they hate the person they work for or totally have no idea what they are doing More

I called these guys five days straight and asked for additional pictures on a Jeep Grand Cherokee that they were selling. 10 days later I still have received no pictures. I'm serious buyer and they woul additional pictures on a Jeep Grand Cherokee that they were selling. 10 days later I still have received no pictures. I'm serious buyer and they would not help me out. Most of the time they wouldn't even call me back. I was willing to drive 5 hours to buy this car. But obviously I cannot do that if I don't have additional pictures. Not only that, they raised the price two grand after I showed some interest in it. This place is slimy as xxxx. I realize the car market is insane right now, but xxxx put in a little bit of effort for those customers that do not live in your city. It's clear to me that they do not have to put in the effort to sell this car so they're not going to. Lazy lazy lazy. Not to mention the $2,000 refurbishing fee and an additional $1,000 of mystery dealership fees. All of these not listed on the online car listing of course. Look out for these clowns. More

Joey Accardi Chrysler Service of Pompano Beach, FL provided AWFUL service and then overcharged me; 1) The service dept took 1.5 days to change transmission fluid and oil. 2) The service dept rarel provided AWFUL service and then overcharged me; 1) The service dept took 1.5 days to change transmission fluid and oil. 2) The service dept rarely answered their phone. 3) The service dept NEVER called me with status. 4) I was told the oil would be synthetic blend but full synthetic was added. 5) The windshield tag specified the wrong mileage for the next oil change. 6) I was OVERCHARGED $65 including $38.64 which was never disclosed AND SHOULD BE PAID BY THE DEALER, NOT THE CUSTOMER. AVOID JOEY ACCARDI CHRYSLER!!!! More

Bought my Jeep in Northern FL where the new vehicle prices are much cheaper but brought it here close to my house for service for the last 6 years. Express service (oil change, tire rotation, replace i prices are much cheaper but brought it here close to my house for service for the last 6 years. Express service (oil change, tire rotation, replace in stock bolt on Mopar parts) is fast (same day). Staff are great and quality of work are not a problem but the limited capacity to deliver timely service is a huge problem. For any non - express either on or off warranty service the dealership can’t handle the volume of service they take in. In the past when I had major service and they gave me a free loaner for a week I didn’t notice the time but they don’t do that anymore so you’ll be without a vehicle for a week or more now if you bring your vehicle here. The staff is patient and honest and will tell you they can’t even look at the vehicle to diagnose the issue for a week because they are so busy. It’s hard to get them to answer a call because they are so busy so you need to go in person to get an update on service progress. But when you drop the car off there will be a salesperson calling you for a cold sales call to try to get you to trade in and buy a new vehicle. The customers and staff deserve much better from the Dealership’s management and owner. The owner should be smart enough to realize there is so much more money in automotive service and building a reputation than quick sales and invest in the long term growth of the business. I’ll never go back there for service. There are many other places in SoFlo that can turn a vehicle over quicker. More

Was in the market looking for a 2021 RAM. Came across this dealer and found advertised specials that were pricing the RAM $6000 less than local dealers so I drove 45 minutes to them. Of course the advert this dealer and found advertised specials that were pricing the RAM $6000 less than local dealers so I drove 45 minutes to them. Of course the advertised prices were not honored. The salesman and the sales manager each having excuses as to why not. I had a trade in and if not for the good price they offered for it...I would have left. I did buy a truck. A few days later I received and email with a satisfaction survey from RAM headquarters wanting know if I was satisfied. Assuming it was anonymous I completed the survey. Low and behold a few days later I begin receiving phone calls and text messages from the salesman who sold me my RAM wanting to know why I rated my purchase so low, he complained that the score he received was so bad and he wanted t know why. The fact that he was given the name of the customer who left the poor review was what angered me. I will be reaching out to RAM or Dodge...whatever it is, to let them know my thoughts. Never again...Joey Accardi More

Contacted dealer by email to consider the purchase of a used Yukon Denali 2019. I got Rachel and she would not simply try and due business my way, a simple retail sales experience. Perhaps I should have used Yukon Denali 2019. I got Rachel and she would not simply try and due business my way, a simple retail sales experience. Perhaps I should have provided a snapshot of my bank balances. I requested best pricing and pics of truck since it was not onsite when we saw the listing thru Autotrader. Rachel said it was her way or no way, as she could only due business as she wanted and as trained. No issue … we don’t do business as you offered. Ever wonder why their are so many dealerships around Accardi ?? It’s because choice still remains for clients. You don’t turn away business until the deal is offered and rejected versus accepted. The world changed and car dealers with antiquated, forceful employees should be updated. We can all be happy, make some money, without abusive tactics Rachel. More

We’ve had two days of nonsense sales people and unsuccessful attempts at buying a Jeep. Until we met JR. He was AMAZING! I cannot say enough wonderful things about him. He went above and beyond to unsuccessful attempts at buying a Jeep. Until we met JR. He was AMAZING! I cannot say enough wonderful things about him. He went above and beyond to make this process painless and smooth. I’m glad I didn’t read the reviews before I went because I definitely had a wonderful experience.We will be back! More

Shady sales tactics RUN SWAYI never leave bad reviews Shady sales tactics RUN SWAY I never leave bad reviews but felt compelled to do so on this one. I emailed to verify if a used vehicle was still Shady sales tactics RUN SWAY I never leave bad reviews but felt compelled to do so on this one. I emailed to verify if a used vehicle was still on their lot. I received a phone call a short time later by I believe a member of their business development division. The call went something like this “Yes the car is still available, when would you like to come in? , I won’t be able to make it in until the weekend, our sale ends Thursday so if you want to save money, come in for an even lower price, what is the lower price? , we can’t disclaim that information, So your telling me that your dealership isn’t open about the price of their cars? I guess you do not want to save money whatever CLICK! For those who have read this far, I have been in the auto industry for over 10 years and have a family member that owns a dealership in a different state. This tactic of pushing for an appointment is used by most dealerships however, I do not know anyone in the industry that would have an employee like this! I am glad to say i took my business elsewhere and will never suggest this place to anyone I know. Any honest dealership will give you the price of their vehicle and most will even send you a buyers order showing a precise breakdown of the total price! I will be picking up my new vehicle from a different dealership Saturday! More

What a bunch of scammers!! I drove from Miami to find out about a $2000 car wash!! I had spoke to them and price was negotiable since it was a high mileage car. Avoid them like COVID-19 about a $2000 car wash!! I had spoke to them and price was negotiable since it was a high mileage car. Avoid them like COVID-19 More