Jim Shorkey North Hills Chrysler Dodge Jeep Ram

Thank goodness for Alex and Tori!! Its been a year since they sold me my jeep and they still check in and make sure I'm doing okay. They got me the best deal I could have asked for! they sold me my jeep and they still check in and make sure I'm doing okay. They got me the best deal I could have asked for! More

If it was not for Alex and Tori I would be giving Uber all of my money! I loved the vibes and honestly those 2 brought to the table and with that I was able to drive off of their lot in my 2017 baby which all of my money! I loved the vibes and honestly those 2 brought to the table and with that I was able to drive off of their lot in my 2017 baby which I am very satisfied with! More

I bought my dream car on 12/19/20 i have to thank the sales departmen for helping make this happen. I especially have to thank George Barnes for helping me get this car and my family get into their new c sales departmen for helping make this happen. I especially have to thank George Barnes for helping me get this car and my family get into their new cars. I have nothing but nice things to say about him and he goes above and beond to make u comfortable thank you guys again. More

Alex made my car buying experience a breeze and found exactly what I was looking for and got me into the car in just a few hours! The customer service and friendliness that he and the rest of the staff d exactly what I was looking for and got me into the car in just a few hours! The customer service and friendliness that he and the rest of the staff demonstrated while I was there and even after my experience was above and beyond. Torri, his assistant, was also extremely helpful and went the extra mile to help me get my car buying experience wrapped up. Would 1000% recommend buying a car from them! More

George was very helpful and he made the whole process very easy The staff was very friendly It had a very happy atmosphere I highly recommend it!! very easy The staff was very friendly It had a very happy atmosphere I highly recommend it!! More

Wouldn't dare recommend, run! Where to start?? I had issue after issue, and only had the car for a month!!!! Very UNPROFESSIONAL AND UNORGANIZED! Doesn't return calls, probably bec Where to start?? I had issue after issue, and only had the car for a month!!!! Very UNPROFESSIONAL AND UNORGANIZED! Doesn't return calls, probably because they don't want to be accountable. Had the car for 2 days, literally had a buy a battery the second day. Sold me a filthy car with visible dirt, stains, and a disgusting smell that I finally had to talk them into cleaning/ sanitizing properly; Luke and Tori were helpful with that. Also, already have an appt about a loud clicking noise when I shift gears, also heard this noise only after having the car for 2 days! Last but surely not least, they put my co signer as the actually owner( which they knew wasn't the plan) and myself as the co owner( its my car, I put money down and am making the payments) but they screwed up and put her as the owner!!! If that was what we wanted, my co signer who has A1 credit AND could've gotten a discount w/ Verizon and just bought me a car! That wasn't the plan and the Credit Union even said they messed up big time and there's no easy fix for this!!! Remind you, I am still playing phone tag as no one wants to return my calls. NEVER AGAIN! More

Jon was amazing took the time to take care of me and my need for a vehicle. He took the time to understand what my needs were and to get me in the perfect car. Thank you! need for a vehicle. He took the time to understand what my needs were and to get me in the perfect car. Thank you! More

Alex and Torri are an amazing team! They made my first time buying my own car a piece of cake! I really appreciate them!!! Thank you! time buying my own car a piece of cake! I really appreciate them!!! Thank you! More

Disappointing Service Department Customer Reps If I had not experienced more than once a disappointing conversation with the Service Department in a short period of time, I would give this dealersh If I had not experienced more than once a disappointing conversation with the Service Department in a short period of time, I would give this dealership 5 stars. Those in sales and sales management are wonderful and friendly but moving downstairs to the service department is entirely different. I went twice this week, trying to resolve a concerning issue to my Jeep with the paint chipping easily in areas not commonly hit by rocks. I was told both times that nothing could be done to "keep it pretty". Both individuals told me in their experience the flaws on my vehicle would not be a simple fix but needed a body shop. The second individual emphasized that he would like to know if another place would fix it after I shared of going to another dealership in my frustration and disappointment. I am posting this information to inform him and all who read reviews that I went to another place and was given an appointment. In front of my own eyes, in less than 1 hour, the issue I had for my paint chipped areas was fixed. I was taught what to use for washing, buffing and waxing to help protect my Jeep's paint. My intentions as a consumer is to see if I can submit all issues under warranty first but if not, I am willing to pay within reason. To those who have helped me in past sales and assistance, thank you, but the service department is actually the "heart" of the business and needed to maintain customer relations and keep us returning for future purchases. . I met one mechanic and he was quite knowledgeable. Unfortunately, he does work directly with the customers. From here, who reads this review will need to make up his/her own mind. More

Genuinely Fair - Yep I Said It - FAIR Steve Laudenberg worked with my mother in leasing a vehicle about a year ago. He treated her very fairly. The vehicle she wanted at a price she can af Steve Laudenberg worked with my mother in leasing a vehicle about a year ago. He treated her very fairly. The vehicle she wanted at a price she can afford. No aggressive push. Steve and his supervisor Tim Zawodniak got me a price lower than I thought was possible (sshhhhhh) and were both really a joy to speak with . Imagine that. I will and do recommend any family and/or friend to reach out to these guys when it comes time to purchase or lease a vehicle. I could not recommend them more. More