
Jim Keras Subaru
Memphis, TN
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98 Reviews of Jim Keras Subaru
Jim Keras Subaru earns this top notch rating from me, because of the wonderful people that I have dealt with there. From service to sales, I have had wonderful contacts. I love my Subaru Outback and woul because of the wonderful people that I have dealt with there. From service to sales, I have had wonderful contacts. I love my Subaru Outback and would not hesitate to purchase another vehicle from Jim Keras. More
I was very pleased with my last service visit. They have added a new video inspection tool that showed me exactly what needed to be done. The work was completed timely added a new video inspection tool that showed me exactly what needed to be done. The work was completed timely More
I had been driving VWs for years, but was not satisfied with the customer service and started to look around. I loved my Subaru from the first test drive - it's a fun ride, with lots of room. In two years, with the customer service and started to look around. I loved my Subaru from the first test drive - it's a fun ride, with lots of room. In two years, I haven't had a single issue. What's best about it, though, is the service -- the service department is prompt, careful and seems to try its best to make their customers happy. They are outstanding! More
Total Satisfaction We have purchased three vehicles from Jim Keras Subaru. They introduced us to the uncompromising excellence of the Subaru brand. They sold us safe, We have purchased three vehicles from Jim Keras Subaru. They introduced us to the uncompromising excellence of the Subaru brand. They sold us safe, beautiful automobiles, and the buying process was very enjoyable in each case. The salespersons and the sales managers with whom we dealt were knowledgeble and accommodating to our needs. Buying our cars involved no pressure, no drama, and no stress. There were no contrived pauses and absurd back and forth visits between the salesperson and the manager. We are an older couple, and we left the lot three times feeling that we had made a good deal for the money to which we committed. We were initially surprised that Subaru was not widely bought in our geographical area where other brands that are household names are sold by the thousands. That's fine with us because we had thoroughly researched our cars with Consumer Report and other credible sources that rated every model as #1 in its class. And, we were able to obtain a full complement of comfort and safety features at a very reasonable price. Prior to our first purchase, we didn't even know that Subaru drivers are known to be intelligent and discerning. Who wouldn't respond positively to that? The service department is quick and efficient, and they comply nicely by performing according to appointment times. More
The staff was cheerful, professional, and efficient. They offered me a loaner vehicle which enabled me to test drive the 2020 Outback. I loved it and if I didn’t like my 2018 so much I would love to h They offered me a loaner vehicle which enabled me to test drive the 2020 Outback. I loved it and if I didn’t like my 2018 so much I would love to have! More
Thanks for your continued great service and caring people who are committed to helping in your service department. Fast and efficient and a pleasure to see. people who are committed to helping in your service department. Fast and efficient and a pleasure to see. More
Great customer service I’ve been shopping for a good used car .After visiting a couple other dealerships and listening to their sales pitch I decided to shop online and cam I’ve been shopping for a good used car .After visiting a couple other dealerships and listening to their sales pitch I decided to shop online and came across a 2013 Honda Accord . I contacted customer service and spoke with Colter. He was very informative and helpful. He went above and beyond and made sure my questions were answered even if it was after hours . .Very personable . I highly recommend him . The staff was very attentive and made sure I was a happy customer. The transaction and financing went very smooth . I would highly recommend this dealership. Colter was great. More
A very good experience I have had good experiences mostly with this dealership. The salesman was friendly and knowledgeable. Everyone in the service department has been ver I have had good experiences mostly with this dealership. The salesman was friendly and knowledgeable. Everyone in the service department has been very nice and the service done in a timely manner. The only bad experience was when someone from this dealership sent my information to my ex-husband's email. I never figured out how they got his email but I finally got it taken off my account. More