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Jim Keras Subaru

Memphis, TN

4.8
91 Reviews
Call Dealership (901) 373-2700

2110 Covington Pike

Memphis, TN

38128

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91 Reviews of Jim Keras Subaru

January 28, 2025

Everyone was professional, super helpful and had my service completed in a timely manner. Loved the loaner! More

by angelawils10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Parker, Mike Rochelle, Service Department, Matt Owens
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January 28, 2025

Fast knowledgeable efficient friendly service department that makes sure my 2021 Subaru Forester running in top shape. More

by jep98007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Parker, Mike Rochelle, Service Department, Matt Owens
Report | Print
January 28, 2025

The people at this dealership always treat us like celebrities. From the front door to and through the service department I was treated like an old friend. More

by Oops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ladies in the service department. Front desk receptionist , Service Department, Matt Owens
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January 19, 2025

I always get great service at Jim Keras. Service techs are thorough and service advisors are professional and polite More

by jennyyeates04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
January 14, 2025

From the moment you enter Jim Keras Subaru, everyone treats you like part of their family. I was replacing a car that I had driven for 22 years, and found that while Subaru had an excellent reputation, More

by jennifer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hitching, Bill Blake, David Fleming in the contract department, the event coordinator, and the other sales associates. , Jared Parker, Mike Rochelle, Service Department, Matt Owens
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January 14, 2025

Great dearlership that took the time and effort to explain all the features of my new vehicle! Sales and finance was also very good. More

by Markmoran13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Thomas, Blake Mitchusson
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January 07, 2025

I won't be back. transmission was working perfect until i had the fluid changed now i have internal problems with the transmission. More

by nor1jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Duncan
Report | Print
Jan 08, 2025 -

Jim Keras Subaru responded

Thank you for sharing your experience. We're sorry to hear about the issues you're facing with your transmission. While transmission fluid changes are part of routine maintenance, sometimes underlying wear in high-mileage vehicles can become noticeable afterward.

January 02, 2025

As always, the quality and care of work done at this dealership was very good. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Thomas, Sarah Johnson, Jesse Huseth, Dama Parker, Jared Parker, Shawn Duncan, Mike Rochelle, Service Department
Report | Print
Jan 08, 2025 -

Jim Keras Subaru responded

Thank you so much for your kind words and 5-star review! If there's anything you ever need, we're here for you. Safe travels and we look forward to serving you again!

January 01, 2025

Chris Hitching was my Customer Service representative. He is EXCELLENT. This is the second car I have bought from Subaru. And this is the second time he has helped me. He very professional. He is v More

by ThereseMangold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hitching
Report | Print
Jan 08, 2025 -

Jim Keras Subaru responded

Thank you for the wonderful 5-star review! We love that Chris provided you with excellent service once again. His professionalism and empathy truly make a difference. Enjoy your new Forester, and don't hesitate to reach out if you need anything in the future!

December 15, 2024

New vehicle purchase was the BEST buying experience. This dealership clearly has great management, sales and finance staff, and ongoing training. If your experience is as great as ours, you will love th More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Raub
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