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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,987 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,987 reviews

June 05, 2025

I was not aware they were charging me to look at the vehicle. I was mot happy. More

by LJSMOTCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2025

Victor is a great salesman and person. Very friendly and relatable. We will definitely be back. More

by Jason Sullens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 03, 2025

It was a pleasure working with the Jim Ellis Team . It is the people that i dealt with that made a pleasure to do business with . All round a fair deal for both of us . They put a lot of effort closing More

by ATRZECIESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Darahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 03, 2025

I have been going here for 6 yrs. The team is always professional and thorough -I highly recommend More

by liztsponseller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 03, 2025

I never went to the dealership. I did everything by phone through the bank, but the 2018 GMC Acadia STL was beautiful. More

by AnitionetteB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 03, 2025

Ed and the team at Jim Ellis consistently provide a warm, welcoming experience and work diligently to ensure a smooth and efficient process. More

by SCHMIDT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 02, 2025

Amazing experience and love this dealership! !! Otis, Javon and Sami went above and beyond and took great care of our family. More

by dennisday16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otis Louden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jun 07, 2025 -

dennisday16 responded

Thank you all so much! You all truly are Great.

May 30, 2025

Victor Harris excellent customer service top notch service. I highly recommend him to future clients. More

by barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Barry, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia!

May 30, 2025

Great experience! Service was done professionally and quickly. Very comfortable waiting room too. A PLUS service department! More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2025

The dealership was clean and people seem to be welcoming. The problem was with the follow-through on the service I came in for filter changes spent $700 iand all the maintenance lights were were still on wh More

by EMANUELISTUDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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