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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,970 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,970 reviews
May 24, 2025
Everyone was kind, attentive, and informative. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. More
by KENNEDY.WASHINGTON3
Verified Customer
May 23, 2025
He was amazing, he call me and get in tough with me all the time, he is great the time, he is great More
by Sandra Pineda
Employees Worked With
May 22, 2025
This was my first time purchasing a car and everyone was very helpful, friendly and transparent! very helpful, friendly and transparent! More
by Kaelyndunbar
Employees Worked With
May 22, 2025
Highly recommend Jim Ellis as a dealership! We are repeat customers and we love the quality of customer service that we receive. Nick was a great salesman — he wasn’t the typical car salesman - We are repeat customers and we love the quality of customer service that we receive. Nick was a great salesman — he wasn’t the typical car salesman - there’s no sales pressure and it was like buying from a friend. More
by Kogle9848
May 22, 2025
truly unacceptable the behavior of the finance manager, Andrey Nikolaev. He was shockingly rude and condescending . Beyond unprofessional. — as a young woman, I felt completely disrespected by the way he s Andrey Nikolaev. He was shockingly rude and condescending . Beyond unprofessional. — as a young woman, I felt completely disrespected by the way he spoke to me., loud , dismissive and with zero respect. More
by Juarezelizabeth63
May 20, 2025
My experience today was extremely disappointing. The service was horrible, especially from Tom Floystrop, who displayed extremely discriminatory and humiliating behavior towards me and my dad. His a The service was horrible, especially from Tom Floystrop, who displayed extremely discriminatory and humiliating behavior towards me and my dad. His attitude was extremely unprofessional and disrespectful throughout the entire process. I will not be returning and I strongly do not recommend Tom Floystrop. He should not be in a customer facing position displaying this type of behavior. More
by SUNNYZHAO228
Employees Worked With
May 19, 2025
Nick was great to work with and dealership was super friendly and upfront and honest about everything friendly and upfront and honest about everything More
by sam
Employees Worked With
May 18, 2025
I was very pleased with the service operation. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. More
by P_GROOMS
Employees Worked With
May 17, 2025
Both the salesman Chris and the manager Sam were great and couldn’t ask for a better experience and couldn’t ask for a better experience More
by JDIANG
May 15, 2025
Nick rocks, made process very simple but rewarding. He was easy to talk with about the car He was easy to talk with about the car More
by sanwashington322
