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Brandon Cannon

Overview Reviews (127)

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Brandon Cannon

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5

127 Reviews

Overview Reviews (127)

4.5

127 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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127 Reviews of Brandon Cannon

July 28, 2026

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Employee Rating

Brandon managed my service and troubleshooting the fluids that helped. Svc tech was great at explaining technology. that helped. Svc tech was great at explaining technology. More

by LEEBUTTS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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July 28, 2026

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Employee Rating

Repetitive visits tend to frustrate you This was not my 1st visit for this Ok 1st visit for this Ok More

by HLHUTCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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July 25, 2026

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Employee Rating

Always great customer service in the service department across the board. But Brandon always exceeds! across the board. But Brandon always exceeds! More

by LSJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jul 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2026

Dealership Rating

Employee Rating

Always top notch The customer service at this location is always customer focused! As long as they're selling, im buying always customer focused! As long as they're selling, im buying More

by christynemeth

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jul 24, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2026

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Employee Rating

Service was handled quickly and completely. Truck was ready on time as promised. I was able to use GM points to pay the bill. Truck was ready on time as promised. I was able to use GM points to pay the bill. More

by Jerry C

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jul 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Jerry, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 15, 2026

Dealership Rating

Employee Rating

Great. Outstanding customer service. Brandon is always great. He provides outstanding customer service. It's always a pleasure having him help me and my fam Outstanding customer service. Brandon is always great. He provides outstanding customer service. It's always a pleasure having him help me and my family. He honest and keeps our Arcadia running great! More

by rrrobinson02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 10, 2026

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Charles was the service advisor I saw today. Dropping off my car and picking up a loaner was easy and quick. Dropping off my car and picking up a loaner was easy and quick. More

by SUSANG0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jul 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you have any further questions, please don't hesitate to reach out!

July 01, 2026

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Very professional and the team had my best interest in mind the entire time. Excellent mind the entire time. Excellent More

by TOMMYARMISTEAD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jul 03, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 25, 2026

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I absolutely enjoyed my experience. The service advisor went above and beyond to do a multi point inspection and brought any concerns he had to me and allow me to opportunity to fix wha The service advisor went above and beyond to do a multi point inspection and brought any concerns he had to me and allow me to opportunity to fix what was needed in a timely manner. He also offered concierge assistance with Uber if I wanted to go get something to eat or to go at a location in Buford. Absolutely enjoyed my experience. More

by Kasistar1017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

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Jun 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2026

Dealership Rating

Employee Rating

I want to thank Mr. Cannon for the excellent service. I can always count on Jim Ellis Mall of GA for excellent service on my vehicle. Cannon for the excellent service. I can always count on Jim Ellis Mall of GA for excellent service on my vehicle. More

by Veronica C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Veronica, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!