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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,385 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,385 reviews
April 28, 2026
The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More
by HITMANJA177
Verified Customer
April 26, 2026
Monica meet me at my car and explained to me that my fuel pump needs to be replaced due to recall. Informed me that it would take around one hour and half to two hours. When it was complete she walked me bac pump needs to be replaced due to recall. Informed me that it would take around one hour and half to two hours. When it was complete she walked me back to my car More
by DDSHU97
Employees Worked With
Monica
April 26, 2026
Once I was assigned to Ed Barnes he kept me informed of everything that was happening with my car and the steps the technician were going to take first. Once the issue was confirmed he came back and inform everything that was happening with my car and the steps the technician were going to take first. Once the issue was confirmed he came back and informed me and the steps that I needed to take. Once my car was finished he walked me out to ensure that everything was removed from my car. His communication was very good and greatly appreciated More
by DDSHU97
April 25, 2026
Improved service experience I will be coming back to have my vehicle service Good improvement my vehicle service Good improvement More
by genisoft1
April 25, 2026
Great improvement ? ? service was to my satisfaction I like the improvement in the department ? service was to my satisfaction I like the improvement in the department More
by genisoft1
April 25, 2026
Awesome to work with Definitely would text them to anyone I know They are excellent I know They are excellent More
by Stephen
April 25, 2026
The recall service went as smooth as could be. The part was on time, installed and tested! The part was on time, installed and tested! More
by LEEBUTTS
April 24, 2026
Nick was a great salesman and very friendly. Also our finance manager was very helpful and genuine. Also our finance manager was very helpful and genuine. More
by mrsdoritodude
