Jersey City Kia

Lies, dishonesty and disrespect I was looking for a specific vehicle and asked multiple times about the availability of the vehicle at the dealership. I left work and drag my family I was looking for a specific vehicle and asked multiple times about the availability of the vehicle at the dealership. I left work and drag my family out to get our new car, but upon arrival I was met with a smug smirk and a "oh, those cars are not available anymore" a little more than an hour after getting off the phone. I continue to get the runaround and more lies and then a promise to make things right... which never happened. Buying a car is hard enough without lies and dishonesty. What was even worse, is that they did it AGAIN! We were on our way back down to the dealership for the same car (one of their buyers fell through) AFTER leaving a deposit over the phone and they sold the vehicle out from under us a SECOND time. These guys are your stereotypical slick, slimy, untrustworthy car sales people. No need to give them your business. Needless to say we will never go there again. More

Worst experience ever It started with trying to undervalue my trade-incfollowed by a 6 hours (!!!!) total time in there to get most of the paperwork done! And I haven’t eve It started with trying to undervalue my trade-incfollowed by a 6 hours (!!!!) total time in there to get most of the paperwork done! And I haven’t even leased or financed the car.. Then they tried to hand over the car with a scratch in the hood all the way down to the base coat. Needless to say I refused to take over this car. They swapped it out with a version that had another issue inside. They apparently fixed it but it was worse then before. On top they drained the battery so the car didn’t start anymore. As their way of managing the paperwork is a total disaster as well they requested after 6 days the original signature of my wife working 3 hours away. She was in the dealership at the weekend but apparently it wasn’t important enough to mention it there. The aftermath of it is they refuse to handover us a cheque of significant money they owe us. We might need to involve our lawyer. Stay away from this dealership! More

Worst experience I had here This company is a fake company they cannot get me into a new car I was happy with my old car one day I was driving on they called me to come and look This company is a fake company they cannot get me into a new car I was happy with my old car one day I was driving on they called me to come and look for a refinance option they are xxxxing up my credit for no reason this people do fake promises for getting the client all are uneducated they think that they wear ties and official shoes so they could be a sales person but this people don’t know anything ... I trusted them and came back again they are telling every month the bank has different program how it could be last time I came with 600point and they asked me to do two more payments for my car so that they can get me into new car yesterday on July 24th they told me to come in and I went they took my social I was suppose to meet the manager Rondy but I ended up meeting the same person Jonathan outside again he went through the same procedure by taking my all details I gave him everything by trusting him I made him understand the situation that I cannot pay down payment for the car with zero down payment i need a car so he told me he can do the best with it so I trusted him again he was good but the managers are xxxxed up here they don’t know how to talk the clients last time the manager gave me threat that I should remove the review from the google but people I am letting you know never go to this dealer it’s such a fake company I cannot see the growth of the company it will be still the same if any new management also come ... The new manager who is appointed here he is also worst the same if they cannot do anything don’t do fake promises here ... Last time I was Having 600 credit score and this time I had 629 credit score which I have already in my record because I have the subscription to Fico score and then the manager is telling me that you have 561 credit score which I can’t believe then how the capital bank gave me the credit card this year if I have low score that doesn’t make any sense... Very worst experience I have ever had... I am not happy by any of the sales person... More

Dishonest Salesman They will not tell you an actual price for a vehicle and they will try to haggle you for more money. They don't treat you like a person. More like a p They will not tell you an actual price for a vehicle and they will try to haggle you for more money. They don't treat you like a person. More like a price tag. More

Horrible service Not only is their products horrible, the service is even worse. 2 year old vehicle overheating. Christen was extremely rude when setting up service ap Not only is their products horrible, the service is even worse. 2 year old vehicle overheating. Christen was extremely rude when setting up service appointment. More