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Jersey City Kia

Jersey City, NJ

4.2
108 Reviews

36 Water Street

Jersey City, NJ

07305

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108 Reviews of Jersey City Kia

September 09, 2026

Had to o find a coupon on my own for service . Other than that everything went according to plan. More

by emilchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Abreu
July 30, 2026

I had an outstanding experience at Jersey City Kia! I dropped my car off at 8:15 AM, and to my surprise, it was ready by 9:24 AM. The service was incredibly fast, efficient, and professional. The staff More

by Nilbeth14344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson
Jul 31, 2026 -

Jersey City Kia responded

We're delighted to hear about your outstanding experience at Jersey City Kia! We truly value your time. Thank you for choosing us and recommending our team!

July 04, 2026

Mala experiencia en Kia Service. Me dijeron que no tienen mecánico especializado en híbridos. Espero mejoren el servicio. More

by Jhosafat Orellana Calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwayne Lashley, Ismael Abreu
Jul 07, 2026 -

Jersey City Kia responded

Lamentamos escuchar sobre su experiencia, especialmente con respecto al servicio para vehículos híbridos, Jhosafat. Estamos trabajando continuamente para mejorar y sus comentarios son muy valiosos para nosotros. Si desea discutir más a fondo o necesita asistencia adicional, por favor contáctenos directamente cuando pueda. Gracias, Masood Khan - Business Development Manager - (551) 227-2807

July 03, 2026

I had an outstanding experience at the Kia service center in New Jersey. My car's horn wasn't working, but they fixed it quickly—within an hour! The quality of service was top-notch. I especially want to t More

by Vitali
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 06, 2026 -

Jersey City Kia responded

Vitali, we're glad Louis and our team took excellent care of you at Jersey City Kia. We look forward to seeing you down the road!

June 21, 2026

My experience with Felix at JCKua was exceptional. He greeted me at the door with a smile. He took the time and explained everything I needed to know and I truly appreciated him. More

by Gloria Coleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Carratini, Devin K, Rosa Rojas, Howard Martin
Jun 22, 2026 -

Jersey City Kia responded

Gloria, we are thrilled to read this feedback! It's fantastic knowing Felix made your experience so memorable. Thank you for choosing Jersey City Kia!

June 17, 2026

Jersey Kia is quick and efficient, was able to get us the car that we wanted without any of the nonsense More

by Tmascarinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix
Jun 17, 2026 -

Jersey City Kia responded

Thank you for choosing Jersey City Kia and for sharing your feedback. We will be sure to pass along your thanks to the team, and we hope to see you again down the road. Enjoy the ride!

June 12, 2026

David was excellent. I will come back for another car. David was helpful and made me feel like I know him for a long time. More

by Innablank86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Garcia
Jun 15, 2026 -

Jersey City Kia responded

Thank you for sharing your experience with David! We look forward to seeing you again at Jersey City Kia. Drive safely!

May 20, 2026

Jessica from Jersey City Kia was amazing to work with. She went above and beyond to help my husband and I purchase two vehicles and truly made sure our needs were met. She was patient, professional, and g More

by Jmoet4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Medina
May 21, 2026 -

Jersey City Kia responded

Thank you for sharing your amazing experience with Jessica and her team! We truly appreciate your business, and we hope you and your husband enjoy your new rides. We look forward to working with you again down the road at Jersey City Kia!

May 01, 2026

The service dept is the WORST you will find. Zero follow-ups, unprofessional, and they charge very high prices. Constant excuses and employees rarely are there for a full- work week. The only jo More

by billd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept Louis
May 03, 2026 -

Jersey City Kia responded

Bill, I'm disappointed to hear that our service and sales department left you with such a negative impression. We hold ourselves to high standards of professionalism, and it is concerning to see your feedback regarding zero follow-ups and constant excuses. I'd like the chance to speak with you over the phone and see what I can do to make things right - would you please reach out to me? Thank you, Masood Khan - Business Development Manager - (551) 227-2807

April 23, 2026

I must say everyone is very nice , they were also done with the car within an hour. I am very happy with the service. More

by Couceiro18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Lashley, Ismael Abreu
Apr 24, 2026 -

Jersey City Kia responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Jersey City Kia.

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