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Jerry's Ford of Leesburg

Leesburg, VA

4.7
188 Reviews

847 E Market St

Leesburg, VA

20176

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188 Reviews of Jerry's Ford of Leesburg

March 26, 2015

New Ford Got a great deal on a 2014 F-150. Everyone there was nice and helpful. I was not pushed or bothered to come in and buy when I called to inquire abou More

by wcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Eberle, Stephany Vargas, Laura Ragazzo
Mar 30, 2015 -

Jerry's Ford of Leesburg responded

Thank you for leaving us a 5* review here on DealerRater and letting us know that we provided you with nothing less than an exceptional, zero-pressure experience. We truly value customer feed back as it helps us know what we're doing right and what we could improve on. Enjoy your brand-new F-150!

March 22, 2015

Great experience Mouhammad Gab-allah and Brian Rose were the reason for our return to Jerry's! Both were friendly, knowledgeable and helped us find the vehicles we ne More

by bstraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rose
Mar 30, 2015 -

Jerry's Ford of Leesburg responded

Thank you for taking the time to leave us a review on DealerRater. We truly value customer feedback and are glad to hear Mo and Brian helped you out completely with the purchase of both your Focus and Super Duty. We wish you the best of luck with both vehicle and look forward to seeing you again in the future!

March 16, 2015

SUPERIOR DEALERSHIP We have been to several dealerships in both Virginia and Maryland and this was the BEST dealership we've ever been to. This young man, Travis Stevens More

by EDUARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Stevens and Shawn Price, Laura Ragazzo
Mar 16, 2015 -

Jerry's Ford of Leesburg responded

First off, WOW - Thanks for taking the time to leave us such an awesome, in-depth review! We are thrilled to hear how attentive Travis was to providing you excellent service and more importantly that our entire staff as a whole made your visit great. It is awesome to hear your complete experience with us and we sincerely hope we see you again. From all of us here at Jerry's Ford in Leesburg - our staff thanks you for your business and we wish you safe travels in your new 2015 Ford Mustang!

March 13, 2015

Go to another dealership I found my dreamcar at Jerry's. I called and test drove the car in the same day (Friday), put a down payment on it and was ready to buy on Monday. Whe More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Rose
Mar 16, 2015 -

Jerry's Ford of Leesburg responded

Liz, we are disappointed to read that your recent experience was not satisfactory. Brian worked attentively to be able to provide you nothing less than stellar service, but we are sorry that there seemed to be some short-comings. There seems to be some confusion though - we did not take a deposit for a vehicle and then sell it; this action would have been incredibly unprofessional and we do not condone this type of behavior. Our staff apologizes for the mishap with ordering the wrong floor mats, accidents do happen but our administration did reimburse you for the shipping. Regarding the discount - Ford is responsible for validating the "College Rebate" program. At Jerry's Ford of Leesburg, our focus is to provide consumers excellent customer service. We would like to open up correspondence with you specifically to make sure we can assist you - please give us a phone call at (703) 777-0000 and ask for our General Manager - Mario Eberle. Thank you again for your business and we sincerely look forward to communicating with you!

February 21, 2015

Outstanding experience! Big thanks to Cam Cohen with the purchase of the 2015 EcoBoost mustang! Outstanding customer service and attention to detail! Made the experience a me More

by gjhazlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Cohen
Mar 04, 2015 -

Jerry's Ford of Leesburg responded

Congratulations on your 2015 Ford Mustang, Greg! Thanks for leaving us a review here on Facebook. That is awesome news to hear Cam made your purchase enjoyable. From all of us here at Jerry's, we thank you for your business and wish you safe travels in your new car!

January 04, 2015

Worst buying experience EVER! Terrible experience. Per internet and text messaging pricing agreement confirmed...so I thought. Price NEVER did reduce to what I said I would pay (5 More

by jsapp27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
fake names provided by two-guys; one said he owned the dealership., Michael Bradford
Mar 04, 2015 -

Jerry's Ford of Leesburg responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Jerry's Ford of Leesburg, our focus is to provide consumers excellent customer service.

December 26, 2014

Worth the trip from New Jersey! I highly recommend Mouhammad Gab-allah here at Jerry’s Automotive Group in Leesburg, Virginia. I contacted more than 10 Ford dealers looking for a More

by jjose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Howley, Sarah Eberle
Jan 05, 2015 -

Jerry's Ford of Leesburg responded

Wow! Thanks for leaving us these kind words on our DealerRater page. That is fantastic to hear that Mo provided you with nothing but a stellar experience here at Jerry's Ford in Leesburg, enjoy your new Mustang and we wish you safe travels in it! From all of us here at Jerry's we thank you for your business.

December 14, 2014

Good experience I had a very nice experience and would highly recommend them to my friends. Mouhammad answers all my questions and demo some cool features of my Flex More

by dsantinor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Eberle, Stephany Vargas
November 18, 2014

An amazing team This team worked really well together to make sure I was comfortable, happy and satisfied. They communicated well and exhibited great teamwork ability More

by barberf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 21, 2014

Best experience I bought my first car at Jerry's Ford in Leesburg and it was the best experience. Edmund and all the employees I met were wonderful. Everybody was so More

by kayla.m.petrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Eberle
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