Jerry's Ford of Leesburg
Leesburg, VA
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191 Reviews of Jerry's Ford of Leesburg
I was led to believe the vehicle I was interested in and purchased was all-wheel drive when in reality it was front wheel drive. I had already stated to the saleman I did not want front wheel drive. I fortu purchased was all-wheel drive when in reality it was front wheel drive. I had already stated to the saleman I did not want front wheel drive. I fortunately made the discovery within the first 3 weeks of owning the vehicle because of loosing traction on a wet interstate. I had a mechanic friend look at the vehicle. When I contacted the dealership they assured me the vehicle was all wheel drive. I said I had a mechanic telling me otherwise. They came back and revealed the vehicle was in fact front wheel drive. The salesman did find me a vehicle at another dealership that was all wheel drive. The salesman quoted me a difference that I would have to pay. I agreed the quote was fair. When I reached the dealership to complete the deal, the manager refused to accept the salesman's quote and more than doubled what I was quoted. I am truly disappointed in how this dealership handled this difficult situation. Based upon my experience, I would not recommend them to anyone looking for a new vehicle. More