Jerry's Ford of Leesburg

Special Edition F150 Chris in sales helped me find a super rare Special Edition F150. He’s the best salesman I’ve worked with. He honest and fast. Gets you the lowest pric Chris in sales helped me find a super rare Special Edition F150. He’s the best salesman I’ve worked with. He honest and fast. Gets you the lowest price right away so you don’t have to waste time. He also negotiated my trade in and got the new F150 brought to Leesburg. We’ll definitely be going back when we need another upgrade! More

Wonderful pain free service experience From scheduling my appointment, to driving into the service bay to their very nice waiting area and checkout process it was a wonderful experience all From scheduling my appointment, to driving into the service bay to their very nice waiting area and checkout process it was a wonderful experience all around. More

Sales Dept was Great, Service not so much I took my brand new truck in for an oil change. I also had a couple concerns. I feel they glossed over these concerns and couldn't get me out the do I took my brand new truck in for an oil change. I also had a couple concerns. I feel they glossed over these concerns and couldn't get me out the door fast enough, without any resolution of my issues. I emailed the Serve Dept manager, Jeff Gatlin, but never got a response. I won't be going back to Jerry's. More

Always treated well Feel respected and comfortable with having my truck serviced at Jerry's Ford. Receive helpful recommendations on items that need to be watched or pos Feel respected and comfortable with having my truck serviced at Jerry's Ford. Receive helpful recommendations on items that need to be watched or possibly attended to during my next visit. Also believe I receive good value for my money when getting my service work done. More

Superb experience. The entire experience of acquiring this unit was flawless. From the identification of the unit online, the chatting with a representative and the act The entire experience of acquiring this unit was flawless. From the identification of the unit online, the chatting with a representative and the actual transaction was very smooth. Outstanding sales person Chris Ferrarese and Sales Manager Steve Francisco. More

Superior Service all around? In early January I brought my 2016 Fusion in to Jerry's Ford service because the coolant light kept coming on and I needed an inspection. Come to f In early January I brought my 2016 Fusion in to Jerry's Ford service because the coolant light kept coming on and I needed an inspection. Come to find out, my coolant thing was broken and empty and it along with a laundry list of things needed to be replaced and it was under warranty, so I wouldn't have to pay for it The parts they ordered were going to take 3 weeks or longer to come in for some reason. I was told I wasn't allowed to drive my car, because it was taken apart and a safety risk and I was extremely upset because it's my only car. Before I had a panic attack, Barbara Fisk, the service administrator told me the dealership would give me a loaner car for the duration! Three weeks later I got my baby back, all fixed and they even cleaned the car inside and outside! I will never take my car anywhere else! ?????????? More

Buyer Beware 91 reviews an an under 3 rating says it all. I drove 3.5 hrs to purchase car for daugher in law. Was quoted interest rate by salesman on phone after t 91 reviews an an under 3 rating says it all. I drove 3.5 hrs to purchase car for daugher in law. Was quoted interest rate by salesman on phone after telling credit score. After nego price and down payment interest rate was not what was quoted. Buyer Beware. I wish i had read reviews first. More

Service Dept Scams 2011 Escape Transmission shuttered. Jerry;s told me tarns needed rebuilt tarns. $4800.00 rebuilt $5000.00 new trans. Had car towed to tran shop. Nothi 2011 Escape Transmission shuttered. Jerry;s told me tarns needed rebuilt tarns. $4800.00 rebuilt $5000.00 new trans. Had car towed to tran shop. Nothing wrong with trans. New fluid and added trans additive total cost $371.00 Also got charged $135.00 for this scam! More

Follow up Purchased car 5 weeks ago and still no permanent plate and title. Also was promised reimbursement for getting a spare key programmed and have heard t Purchased car 5 weeks ago and still no permanent plate and title. Also was promised reimbursement for getting a spare key programmed and have heard twice - “the check is in the mail.” Salesman does not respond to my inquiries nor does sales manager. More

customer on 5/28/2018 waited 5 hours for a product specialist promise sale a taurus model SE for 16,000.00 plus tax and fee, but end up come up a price more th on 5/28/2018 waited 5 hours for a product specialist promise sale a taurus model SE for 16,000.00 plus tax and fee, but end up come up a price more then 20,000.00 this lay to us More