Jerry's Ford of Leesburg
Leesburg, VA
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191 Reviews of Jerry's Ford of Leesburg
Seemless car buying experience! My wife and I drove 2 hours to this dealership due to the fact that I had spoken with Chris F on the phone regarding specific incentives they offered. My wife and I drove 2 hours to this dealership due to the fact that I had spoken with Chris F on the phone regarding specific incentives they offered. He was able to guarantee, over the phone, certain incentives that applied to us. Upon arrival I advised him that we were on a time crunch and needed this process to be as quick as possible. From that moment on his feet never stopped moving. The moment we arrived to the moment we drove away with a fantastic deal on a vehicle was less than 3 hours. That included a trade in vehicle assessment and some back and forth with that as well until we were happy with the offered price. Chris F and the rest of the staff we dealt with that day were very friendly and helped make the process seemless. They also weren’t overbearing as I have run into with past experiences at other dealerships. Would definitely recommend purchasing a vehicle from Jerry’s Ford in Leesburg. More
My brand new Ford Fiesta Man I love this car. Great on gas and great customer service when I purchased it. Chris Ferrarese help me with everything I needed to know. You the ma Man I love this car. Great on gas and great customer service when I purchased it. Chris Ferrarese help me with everything I needed to know. You the man Chris! More
Great buying experience! I got the price I wanted in the process of paperwork was seamless. Chris on the sales team really took care of me got the deal I wanted and even went I got the price I wanted in the process of paperwork was seamless. Chris on the sales team really took care of me got the deal I wanted and even went above and beyond what he was required to do. If you’re heading to Jerry’s Ford just ask for Chris, he’ll take care of you . More
Special Edition F150 Chris in sales helped me find a super rare Special Edition F150. He’s the best salesman I’ve worked with. He honest and fast. Gets you the lowest pric Chris in sales helped me find a super rare Special Edition F150. He’s the best salesman I’ve worked with. He honest and fast. Gets you the lowest price right away so you don’t have to waste time. He also negotiated my trade in and got the new F150 brought to Leesburg. We’ll definitely be going back when we need another upgrade! More
Wonderful pain free service experience From scheduling my appointment, to driving into the service bay to their very nice waiting area and checkout process it was a wonderful experience all From scheduling my appointment, to driving into the service bay to their very nice waiting area and checkout process it was a wonderful experience all around. More
Sales Dept was Great, Service not so much I took my brand new truck in for an oil change. I also had a couple concerns. I feel they glossed over these concerns and couldn't get me out the do I took my brand new truck in for an oil change. I also had a couple concerns. I feel they glossed over these concerns and couldn't get me out the door fast enough, without any resolution of my issues. I emailed the Serve Dept manager, Jeff Gatlin, but never got a response. I won't be going back to Jerry's. More
Always treated well Feel respected and comfortable with having my truck serviced at Jerry's Ford. Receive helpful recommendations on items that need to be watched or pos Feel respected and comfortable with having my truck serviced at Jerry's Ford. Receive helpful recommendations on items that need to be watched or possibly attended to during my next visit. Also believe I receive good value for my money when getting my service work done. More
Superb experience. The entire experience of acquiring this unit was flawless. From the identification of the unit online, the chatting with a representative and the act The entire experience of acquiring this unit was flawless. From the identification of the unit online, the chatting with a representative and the actual transaction was very smooth. Outstanding sales person Chris Ferrarese and Sales Manager Steve Francisco. More
Superior Service all around? In early January I brought my 2016 Fusion in to Jerry's Ford service because the coolant light kept coming on and I needed an inspection. Come to f In early January I brought my 2016 Fusion in to Jerry's Ford service because the coolant light kept coming on and I needed an inspection. Come to find out, my coolant thing was broken and empty and it along with a laundry list of things needed to be replaced and it was under warranty, so I wouldn't have to pay for it The parts they ordered were going to take 3 weeks or longer to come in for some reason. I was told I wasn't allowed to drive my car, because it was taken apart and a safety risk and I was extremely upset because it's my only car. Before I had a panic attack, Barbara Fisk, the service administrator told me the dealership would give me a loaner car for the duration! Three weeks later I got my baby back, all fixed and they even cleaned the car inside and outside! I will never take my car anywhere else! ?????????? More
Buyer Beware 91 reviews an an under 3 rating says it all. I drove 3.5 hrs to purchase car for daugher in law. Was quoted interest rate by salesman on phone after t 91 reviews an an under 3 rating says it all. I drove 3.5 hrs to purchase car for daugher in law. Was quoted interest rate by salesman on phone after telling credit score. After nego price and down payment interest rate was not what was quoted. Buyer Beware. I wish i had read reviews first. More