Jerry Ulm Chrysler Dodge Jeep Ram

Everything went smooth until delivery. Truck was taken for detailing and Tarno Cover installation at 3. I waited unafter 5 for it to return. Virtually no detail was needed and then Tarno Truck was taken for detailing and Tarno Cover installation at 3. I waited unafter 5 for it to return. Virtually no detail was needed and then Tarno was not in stock! Over 2hours! Roberto the finance guy was quicker! More

Great experience both before and after my purchase . Very impressed with our salesperson Rondehl , finance dept , parts dept , service dept and customs dept. Very impressed with our salesperson Rondehl , finance dept , parts dept , service dept and customs dept. More

Great service, the state of the art facility has the best technicians available for everything you need technicians available for everything you need More

We came in based on an ad they had referencing a discount they had. Then there was a bait and switch saying I didn’t qualify for all the discounts. We were discussing the cost etc and then one of the sales they had. Then there was a bait and switch saying I didn’t qualify for all the discounts. We were discussing the cost etc and then one of the sales managers we talked to literally accused us of not being flexible - quite rudely at that. My wife took great offense at which point we walked out and got in our truck to leave. Another manager came out and we negotiated a price and ended up purchasing the truck but I am still not comfortable with how the transaction was handled. Probably would not recommend them again to any of my associates. More

Taylor Secor was Excellent! ! He was very courteous and professional answering all of our questions!, ! He was very courteous and professional answering all of our questions!, More

It took longer than expected but I traded two vehicles for the Ram 1500. Justin was very professional and knowledgeable. Also, very patient with me as I decided at last minute to change to a different tr for the Ram 1500. Justin was very professional and knowledgeable. Also, very patient with me as I decided at last minute to change to a different truck! Thank you More

Great experience with Michael Sarlabous and all the team. We always come here to buy our cars as they honor past customers and employees. We always come here to buy our cars as they honor past customers and employees. More

Great people to work with. Purchased 2 vehicles so far with them and have had a great experience overall. Highly recommend Jerry ulm for your next vehicle purchase! Purchased 2 vehicles so far with them and have had a great experience overall. Highly recommend Jerry ulm for your next vehicle purchase! More

from start to finish the process was great and was done in a timely manner in a timely manner More

I did not get the deal I agreed to sign on the car for. But since I really needed a car, I had to just go with it since I had already been there for 4 to 5 hours at this point and had the money set squared But since I really needed a car, I had to just go with it since I had already been there for 4 to 5 hours at this point and had the money set squared aside and I really liked the car. I had agreed on the standing that the sales manager gave me himself saying that I would get three months no payment and a low interest rate as low as they can get and I guess the lowest that they can get for me is 15%, which is absolutely ridiculous. At first, it was only 10%, which is what I signed on with but the next day Came in because they said I had to wait overnight for some information. I then was told that the bank denied my loan and that I would have to go with this bank through them that offered 15%. Obviously, I was pretty frustrated because it just went up 5% more. That’s a lot of interest. On top of that, the finance guy in the back was very rude to me about not wanting the warranty at first and he was just kind of putting me in a bad spotlight being that I’m a mom and I had my kid there saying well. What about this payment that you have on your car if you don’t get this warranty what are you gonna do if you were to break down on the side of the road and you don’t have the funds to fix the car up, now you’re stranded it’s only $12 more per month but the entire time I was there I was explaining to them how I was looking at the total amount not just my monthly payment $12 a month. OK it’s not that bad of an increase on my monthly but once it’s all added up together, it was like a $3200 add-on for my car which makes my loan even more, which makes it also harder to get approved at a good interest rate. But Assuming that I don’t have the money to fix the car that breaks and I have nobody to come and get me if I were to breakdown . Honestly, it was just a bad experience altogether when I was finishing up at the end. I will say I also have my brother there with me and this guy was just giving a very bad attitude towards us because when we denied it that night, he was just kind of angry with us like he didn’t wanna deal with us anymore, which was pretty uncomfortable for me Which made it harder to go there the next day again without my brother there this time. The car is nice. It works, but I wouldn’t come here again. Stephen was really sweet and kind. I would like to see him again, but not at this dealership because I did not get what I was promised Along with the car. Which ideally was mostly the three months no payment So that I had time to build my credit up and hopefully look into a different financing situation. More