Kevin Costello
Sales Advisor
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
Industry Experience
1 yr, 4 mos
23 Reviews
Write a Review23 Reviews of Kevin Costello
May 01, 2024
Kevin is great, so in no way shape or form do I want this to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going on with our Banks. After I unauthorized my credit from continuing to be ran, Jerry Ulm Violated my fair credit reporting rights by running my credit after I already revoked authorization. We have been told so many different things from this company and none of them aligned. I have over eight credit inquiries on my credit, yet the bank that we ended up getting financed through was the bank that I already had with them and was ran on the very first day of us coming into the dealership. So now I have all of these additional inquiries on my account, half of those were not authorized . Kevin has done his best to clean up this mess, but Soony and the finance team need a better process of communication. They also lost the key to our trade in. More
Other Employees Tagged: Soony Siklaoui, Adam Clarke, Roberto Garrido-Acosta, Azam Khaled, Steven Heard, Bobby Gross
April 23, 2024
Everyone was so helpful and informative. They explained things in detail for us and we did not feel pressured to make a decision. They explained things in detail for us and we did not feel pressured to make a decision. More
Other Employees Tagged: Soony Siklaoui
April 06, 2024
Reasonable experience. Took too long but that is typical when buying a car. The experience ended on a bad note when I was told there was only one key fob for the car and no Took too long but that is typical when buying a car. The experience ended on a bad note when I was told there was only one key fob for the car and nothing could be done. Very disappointing. More
Other Employees Tagged: Roberto Garrido-Acosta
April 01, 2024
Great service, highly recommend with this being our second purchase within a year. More to come in the future. second purchase within a year. More to come in the future. More
Other Employees Tagged: Ryan Christian, Adam Clarke, Jerry Clarke, Roberto Garrido-Acosta, Luis Cabrera, Noel Afanador, Bobby Gross, Chad Cummins, Caleb Charles