Jerry Ulm Chrysler Dodge Jeep Ram

Una gran experiencia, excelente atención de todas las personas que fueron parte de la compra de mi nuevo auto, personas que fueron parte de la compra de mi nuevo auto, More

Top class people. From start to finish this was an easy and simple process. I would 10/10 recommend going here. From start to finish this was an easy and simple process. I would 10/10 recommend going here. More

Malik the salesman was excellent. I had issues with Robert in F&I and he walked out on the deal because I would not accept a warranty and other reasons. Robert made a mistake on my in I had issues with Robert in F&I and he walked out on the deal because I would not accept a warranty and other reasons. Robert made a mistake on my interest rate and my gross income and the Credit Union rejected the deal as was sent. Fortunately Youssef Chafik took over in F&I and we completed the deal. Youssef completed with my pre approval draft from the Credit Union and the Credit Union will complete the contract with me. More

It not right how my truck I just bought is not registered with no hard plates after 45 day now I have to pay truck payment for none registration with no hard plates after 45 day now I have to pay truck payment for none registration More

So far I have had an amazing experience with everyone at this dealership including but not limited to Devonte Myles and Noel Afandor. this dealership including but not limited to Devonte Myles and Noel Afandor. More

Jerry Ulm has been great for my last 2 leases. No pressure but they always get me to where I need to be price wise. No pressure but they always get me to where I need to be price wise. More

Very friendly and welcoming staff. Straight forward process. Thank you for your help in getting into my new car. Straight forward process. Thank you for your help in getting into my new car. More

Purchase the truck 18 December. Came dented, which I had to coordinate to fix. Wasn’t detailed when I drove home. Had maintenance issues from day one and took 3 attempts to get Came dented, which I had to coordinate to fix. Wasn’t detailed when I drove home. Had maintenance issues from day one and took 3 attempts to get it fix. Dropped off on 7 Jan to get the issue resolved and as of 21 Jan 2025, the dealership has had the truck longer than me for repairs. Paid for a new truck and got a lemon that I don’t get to drive. Yes they are “working” on it… Yes, I got a rental. But who wants to spend that kind of money to drive a rental. Yes, I want to return it already for a reliable vehicle.. More

Our salesman was nice, but BEWARE of pricing games, undisclosed dealer add-ons, and overall scamming to charge more money. BEWARE of a $3000 add-on that they spring on you when in financing. First, w undisclosed dealer add-ons, and overall scamming to charge more money. BEWARE of a $3000 add-on that they spring on you when in financing. First, we chose the Grand Cherokee that we wanted from 3 similar vehicles. They negotiated on that vehicle and tried to slip-in an additional $500 charge. After that was discovered, they then tried to charge an additional $1300 for the alleged difference between the vehicle we chose and the one they presented to us on paper. When that trick didn't work, they added a $3000 dealer charge for "Window tint, nitrogen in the tires and LoJack." Every vehicle in the place has nitrogen, window tint comes from the manufacturer, and we didn't ask for LoJack, didn't want it and wasn't disclosed to us at all. They just added a $3000 charge onto the final price and tried to tell us they were losing money on the sale. This dealership is sleazy and the entire process was not enjoyable. Be very careful buying a vehicle from Jerry Ulm and read everything they put in front of you. They will screw you if they can. No integrity at all. More

From begining to end, the process was upfront and honest. Drove to Tampa from Orlando and closed the deal, while dealers in my own area played games. Drove to Tampa from Orlando and closed the deal, while dealers in my own area played games. More