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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.4
267 Reviews

267 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

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August 11, 2025

Been in twice for check engine light. 2 oxygen sensors and maybe another issue now. More

by LARDAVMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lardavmor, thank you for bringing your concerns to our attention. We understand how frustrating repeat visits can be, and our priority is to thoroughly diagnose and repair your vehicle so you can drive with confidence. Our service team will review your vehicle’s history to ensure we address not only the symptoms but also the root cause of the issue. Please reach out to us directly so we can schedule a time to recheck your vehicle and work toward a lasting solution.

August 09, 2025

The only dealership that I will purchase a vehicle at. We have purchased 3 from them. Jesse Harsin is the very best! Service dept is also amazing! More

by sunnysmith0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sunnysmith0927, we are very happy to have provided you with such a positive experience! Thank you for your loyalty and kind words! We’re honored to be your go-to dealership and truly appreciate your continued trust over the years. We’ll be sure to share your compliments with Jesse and our service team—they’ll be thrilled to hear it! Enjoy your vehicle, and we look forward to helping you again in the future.

August 09, 2025

It’s a great experience they will work with you on trying to get you the right car for you and your family More

by julian.angle69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Julian.angle69, thank you for sharing your positive experience and for your kind words! We’re happy to hear you had a great experience and that we could help you find the right car for you and your family. Enjoy your new vehicle!

August 08, 2025

They were very polite and courteous and made sure I had everything thing I needed that's a thumbs up for me More

by Queenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Queenb, thank you for your kind review; we are happy to pass along your comments to the team here at Jeremy Franklin Mitsubishi! Thank you, and have a fantastic day!

August 08, 2025

Great job great job great job great job great job great job great job great job great job More

by Bob Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Bob Taylor, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2025

I didn't have to wait long and the service was good and on time. More

by timothiken1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Timothiken1952, we're so glad that we were able to go above and beyond your expectations! Thank you for your feedback! We’re glad you experienced prompt and timely service. We appreciate your business and look forward to serving you again.

July 30, 2025

Very nice people great service very knowledgeable about the cars and trucks very grateful to have chosen them More

by waynecoleman1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Waynecoleman1972, thank you for the high star rating! Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team and that you found everyone to be knowledgeable and helpful. We're grateful you chose us and appreciate the opportunity to earn your business. Enjoy your new vehicle, and don't hesitate to reach out if you ever need anything!

July 29, 2025

Appointment was set pretty easily. The service people tried their best accommodated my request to get fine quickly More

by no25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

No25, thank you for the high star rating! Thank you for your review! We're glad to hear that setting up your appointment was easy and that our service team did their best to accommodate your request and get you taken care of quickly. We appreciate your feedback and look forward to serving you again in the future! Thank you, and have a fantastic day!

July 28, 2025

Quick and easy Reliable and efficient made it stress free for me It was good More

by traviscurry2022
Recommend Dealer
Yes
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Traviscurry2022, we are glad we could help! Thank you for your review! We're so glad to hear your experience was quick, easy, and stress-free. Providing reliable and efficient service is what we aim for, and we're happy we could deliver that for you. We appreciate your business and hope to see you again!

July 27, 2025

My visit was just ok. Attendant let me know i may have vehicle recalls and I appreciate that More

by Dave Wibbenmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dave Wibbenmeyer, we're glad you had such a wonderful experience with us! Thank you for sharing your feedback. While we're glad to hear our team was able to inform you about possible recalls—that’s an important part of keeping your vehicle safe—we're always striving to provide more than just an "okay" experience. If there’s anything we can do to improve your next visit, we’d love the opportunity. We appreciate your business and look forward to serving you better in the future! Thank you, and have a fantastic day!

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