Jeffrey Kia

Very helpful. Answered all my questions and called back to see if I was satisified with the answers (Without being pushy). I would recommend this dealership to my friends and family. to see if I was satisified with the answers (Without being pushy). I would recommend this dealership to my friends and family. More

Brad greeted me with a great big smile and make me feel comfortable with talking with him. He was very knowledgeable about the vehicle I was interested in buying (a Kia Forte hatchback) and was familiar w comfortable with talking with him. He was very knowledgeable about the vehicle I was interested in buying (a Kia Forte hatchback) and was familiar with my approved lender, Capital One Auto Finance. We talked about my reason for selecting this vehicle and he informed me that Jeffrey Group had 3 other car dealerships besides Kia that I could consider purchasing in my price range; I told him I had my heart set on the Kia but had previously considered the Nissan Sentra. He presented the Kia for me to take a test drive, explaining some of the exterior features, and then the interior features as first he drove then I drove. When I confirmed I wanted the Kia Forte, he showed me my estimated monthly payment both with Kia financing and Capital One financing, which there was only $2 difference. I went with the Capital One, as it had already been approved. Brad was friendly, listened patiently to my car needs, showed me every step he was taking for me to acquire the Kia, as well as helped me to find a car transporter to transport the vehicle to Massachusetts. When completing the deal, he again went over all aspects of the car, asking me to try the all accessories out to make sure I knew how to operate them. I have bought several cars over my lifetime, and I have never had such good service from a Sales Consultant before. Brad is a good representative for the Jeffrey Group and I was very happy to have him for my Sales Consultant. When shopping for a car in the future, I surely will come to Jeffrey and recommend Brad Klein to my family & friends. Dianne Smith More

Everything was great! From this time I pulled up someone immediately directed me to where I needed to go to service my vehicle, as this was my first time there. They promptly completed the paperwork and eve immediately directed me to where I needed to go to service my vehicle, as this was my first time there. They promptly completed the paperwork and even notified me of updates that were available to the keys. I did not have to wait very long at all and when the car was returned to me after the service, it was very clean. More

I have always been very satisfied with the service on my Kia Sportage at Jeffrey. The staff is very friendly and helpful. My last oil change was extremely fast. I had windshield wipers replaced in December Kia Sportage at Jeffrey. The staff is very friendly and helpful. My last oil change was extremely fast. I had windshield wipers replaced in December and the one on the driver's side was not clearing the window well...as per great service that wiper was replaced this time. More

I had an overall great experience. Jeffrey Kia has helpful salespeople that make sure you understand everything that is going on with your car. Clean waiting area also helps. helpful salespeople that make sure you understand everything that is going on with your car. Clean waiting area also helps. More

Everythings was good, But the wait was to long and I had a appointment for a Oil Change., And I got there on time. I had to go check Two time to see why it was taking so long.,to do just a Oil Change. The a appointment for a Oil Change., And I got there on time. I had to go check Two time to see why it was taking so long.,to do just a Oil Change. The work on my car was good, but my car smoking all that day from the oil change. I wish the service could have been a little fast then it was. Thank you. More

A great car buying experience. I would recommend this dealership to anyone looking for a new car. Very honest and helpful. Explained the whole process patiently. dealership to anyone looking for a new car. Very honest and helpful. Explained the whole process patiently. More

I love my Kia Spectra and I have been completely satisfied with the customer service at Jeffrey Kia. Fortunately I have not had any problems with my car so far, but my regular maintenance has been satisfied with the customer service at Jeffrey Kia. Fortunately I have not had any problems with my car so far, but my regular maintenance has been a wonderful experience. More

1. Courtesy Inspection did not include brakes, as it says in your brochure and newsletters. 2. Should show measured tire pressures on final inspection form. 3.No floor protective paper was used--grease in your brochure and newsletters. 2. Should show measured tire pressures on final inspection form. 3.No floor protective paper was used--grease marks on carpeting.(workers seemed too rushed.) More

Chuck V. was quite good. His service was patient and pleasant. The lobby was ok while i sat in there waiting. Had cable. OK. Bryan pleasant. The lobby was ok while i sat in there waiting. Had cable. OK. Bryan More