Jeffrey Kia

It amazes me that the service I received on Jan,11, 2013 was so different from the service I received on Dec.19, 2012. I know not everything can be fixed quickly, but in December it took 2 1/2 days before m was so different from the service I received on Dec.19, 2012. I know not everything can be fixed quickly, but in December it took 2 1/2 days before my car was finished. The most maddening thing was that the service department didn't even have the courtesy to call and tell me the car wasn't finished. I drove to the dealership twice only to be told that it was not ready. My appointment was for 8AM Wednesday morning and I was told the job would take all day. Repairs were finally finished Friday at noon. I question the competency of the technician who could not give a more accurate estimation of the amount of time needed and I fault the manager for not informing me of the additional time needed to complete the job. All I ask is an honest appraisal of the problem and the time needed or at least an explanation for the delay. More

Great experience from start to finish. Quick responses, and extremely friendly staff. Thorough product knowledge and demonstration. I am already referring friends and family to Jeffrey Kia. and extremely friendly staff. Thorough product knowledge and demonstration. I am already referring friends and family to Jeffrey Kia. More

My Fiancé took my Kia Soul! in to have my passenger side fog light replaced. We called to set up an appointment and to get a price check and Ken was very helpful and professional over the phone. My Fia side fog light replaced. We called to set up an appointment and to get a price check and Ken was very helpful and professional over the phone. My Fiancé told me that everyone was very nice and friendly on the day of his visit. Of course, we truly appreciate that!! More

Parts had to be ordered for the repair and the dealership was supposed to call when the parts came in. After 2 weeks I acalled and the parts were in with no word from the dealership. The repair was done in a was supposed to call when the parts came in. After 2 weeks I acalled and the parts were in with no word from the dealership. The repair was done in a day so the service was good but would have liked a call from the dealership instead of having to call myself. More

Purchasing my Optima at Jeffrey was truly a stress-free experience. From the scheduling of my test drive, to getting my trade-in appraised through signing the agreement, it was done professionally and ope experience. From the scheduling of my test drive, to getting my trade-in appraised through signing the agreement, it was done professionally and openly. I did not feel there was constant running to the "manager" as was the case at other dealerships I visited. I was given clear and understandable language and everything was explained to me in detail. I loved my experience at Jeffrey and would highly recommend to my friends and family. More

I am thoroughly happy with the service on my Soul. I got to let my 1 year old daughter run around the dealership and stretch her legs while my car was being worked on. It was so nice not to have to appease to let my 1 year old daughter run around the dealership and stretch her legs while my car was being worked on. It was so nice not to have to appease her while she sat strapped in the car seat during an oil change like I would have to at another oil change shop. I would like to mention that it would be nice if the servicemen would remove the paper floormat, the number that hung from the rearview mirror, and the number on my keychain. It was just extra things I had to take care of. It would be nice if I didnt have to take the time to dispose of those things while juggling two kids. Thank you so much for all of the friendly smiles and great attitudes. I will definitely be back for service!! More

Made appointment for oil change on Internet for 7:30am. Arrived there at 7:20am and was immediately taken care of by Mr. Odom. My car was ready, car wash and all, at 8:00am. My wife and I both purchased ca Arrived there at 7:20am and was immediately taken care of by Mr. Odom. My car was ready, car wash and all, at 8:00am. My wife and I both purchased cars from your dealership. We could not be happier with the service but more than that the overall way we are treated. Everyone that I have met at Jeffrey Kia remembers me and seems to go out of their way to make sure that I am satisfied. Your dealership stands out as a model which other dealerships should emulate. More

I love the personal service that I have been given at Jeffrey. I have no complaints and they are always courtious and let me know exactly what they are going to go and get and ok before service is done. Jeffrey. I have no complaints and they are always courtious and let me know exactly what they are going to go and get and ok before service is done. This is a great place to purchase your car and have service done. More

I have been working with Brad Klein and he has been amazing. Honest, prompt, straight forward and professional. Super great service and straight, honest answers. Not pushy and no "high-pressure"! W amazing. Honest, prompt, straight forward and professional. Super great service and straight, honest answers. Not pushy and no "high-pressure"! Wow. Hope to work with him again when I am shopping for a truck. Thanks Brad! More

Pleasant people, pleasant experience. Bought an Alien Green 2012 Kia Soul and am super happy with the purchase. Brandon and Fernando told us the way things were honestly and openly, explained the entire Green 2012 Kia Soul and am super happy with the purchase. Brandon and Fernando told us the way things were honestly and openly, explained the entire process and answered all questions without any redirections. They made the dealer experience a pleasant open experience rather than the stereotypical feeling of being taken advantage of that is often felt at many other dealers. I would recommend that anybody in the market for a car come see these guys and at the very least let them shoot a price and discuss it with them. We will definitely be coming back in the future when the time comes for another car. Really can't say anything more than if you want honesty, integrity, and straightforward sales people that truly seem to care, look no further! More