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Jay Buick GMC

Bedford, OH

4.8
231 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 231 reviews

January 06, 2026

Listened to my problem. Understood the problem and got me right into the service. All very friendy and hopful More

by NAED6973
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Yes
Employees Worked With
Allon
January 04, 2026

They were very nice and helpful. They treated us with respect. They made the whole process very easy. They were very considerate of our situation. More

by zuravagail
Sales Price Transparency
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Yes
Employees Worked With
Alann was so helpful. He has followed up with me quite a few times.
January 04, 2026

After initial vehicle selection it is the service department that counts. I have been more than happy with the service department. The gentlemen behind the counter are courteous and informative. Th More

by ANYKAZA
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Yes
Employees Worked With
Dave
January 04, 2026

Brian Mixson is the absolute best. This isn’t my first review of him and his assistance as he has consistently and patiently helped me whenever I’ve encountered issues. He makes the ex More

by anjaliatulmehta
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Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mixson
January 03, 2026

As always very happy with Service and Loaner. John handled the appt, Alvin? was service technician and Dave may have gone thru a portion of service print-out or payment. Also a shout-out to ? More

by DPATRICIAREISINGER
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Yes
Employees Worked With
I included all service dept employees in my comments
January 01, 2026

Your Customer Service is Top Notch. David Richmond provides excellent service. Customer sitting area Great More

by ERMAGORDON221
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Yes
Employees Worked With
David Richmond, Alan Sawyer
December 30, 2025

This dealership treated me with respect and kindness and with the swiftness but alot of my thanks goes to Mr Tariq King for selling me my 2026 Buick Encore gx thank you Mr King More

by BULLARDCOREY45
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Yes
Employees Worked With
Tariq king
December 25, 2025

Prompt, kelp informed of progress , nice waiting area for customers tv and magazines for customers, service of vehicle and great. More

by BLAZER01
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Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2025

The saleman Tariq Q was awesome and very customer service oriented. Determined to make the customer happy as well as received his sale. More

by Desi
Sales Price Transparency
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Yes
Employees Worked With
Tariq Q
December 17, 2025

This Dealership is excellent service staff are always polite and courteous never have a problem. More

by adaworley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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