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Jay Buick GMC
Bedford, OH
197 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 197 reviews
November 03, 2025
Friendly staff and clean waiting room washed my car and it was just an all around great location for an oil change I will go back for sure ! it was just an all around great location for an oil change I will go back for sure ! More
by FIONASMOMMY
Verified CustomerEmployees Worked With
Sec dept unsure of name
November 02, 2025
So kind, understanding, and patient. Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! More
by chauntellejacobs
November 01, 2025
Mr. Bryan, the service rep. , take care of my scheduled oil change. He was professional and informed me of how long it would take to be completed. oil change. He was professional and informed me of how long it would take to be completed. More
by TDHARRIS3471
Employees Worked With
Brian, service representative
October 31, 2025
Professional, friendly, knowledgeable. Everyone, including our salesperson was very patient with us even when we were processing after hours. Everyone, including our salesperson was very patient with us even when we were processing after hours. More
by ajoh212
Employees Worked With
Tariq King
October 28, 2025
Always excellent. Easy to schedule, and they make the experience as pain free as possible. Easy to schedule, and they make the experience as pain free as possible. More
by K.PAPESH
October 27, 2025
I was well satisfied with my sales person and I would highly recommend all of my friends to Michael Croom!💕 highly recommend all of my friends to Michael Croom!💕 More
by dianehancock1960
Employees Worked With
