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Jay Buick GMC
Bedford, OH
265 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 265 reviews
Verified Customer
March 08, 2026
Two hours for an oil change is ridiculous. Can't solve my car problems. Very expensive Can't solve my car problems. Very expensive More
by Raywillis4808
Employees Worked With
February 28, 2026
Awanswered all my questions , very patient, and kind. Good sell person. Would came back again. Good sell person. Would came back again. More
by W.reese1
February 27, 2026
Great service awesome salesman very kind and helpful made my car buying experience memorable Didn't take all day made my car buying experience memorable Didn't take all day More
by ellenwitten6
Employees Worked With
February 25, 2026
Awesome,my car is fixed and I'm very pleased of the speedy time , thank you for everything speedy time , thank you for everything More
by joycemack1965
February 25, 2026
Top notch Sales Department! Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone l Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone looking to purchase a vehicle. More
by MIKEJ
Employees Worked With
February 23, 2026
Tariq was amazing. Very helpful. He truly cared about making sure his customers are happy. Highly recommend recommended to work with him. Also huge shoutout to Caroline Very helpful. He truly cared about making sure his customers are happy. Highly recommend recommended to work with him. Also huge shoutout to Caroline, she helped me connect my phone and showed me how to navigate everything in the car. She was very informed. More
by david.f
Employees Worked With
Tariq, Carloline and Melissa
