Jay Buick GMC

Very good service and communications, Impressed with the Service Departments Video Vehicle Inspection an Diagnostics. Service Departments Video Vehicle Inspection an Diagnostics. More

Arnaldo and the team were able to get me into my dream vehicle for my expanding family. vehicle for my expanding family. More

Nice staff! Extremely helpful and dealership. Glad to see diversity that was not there in the past.! Extremely helpful and dealership. Glad to see diversity that was not there in the past.! More

Timely and professional. Met my needs at the time of my visit. Very satisfied with my visit Met my needs at the time of my visit. Very satisfied with my visit More

DALTON was like Christmas gave me his loaner while my car was being serviced both him an serviced department met my needs an concerns over tailgate issue an first service car was being serviced both him an serviced department met my needs an concerns over tailgate issue an first service More

DO NOT TRUST WITH AN OUT OF STATE PURCHASE I had an awful experience buying a used car from Sean & Dalton. Long story short, I bought a vehicle from them out of state, and they lied about its condition awful experience buying a used car from Sean & Dalton. Long story short, I bought a vehicle from them out of state, and they lied about its condition in order to get me to buy it. They sent a video walk-around of the car, which conveniently didn’t zoom in on an area that had a major scratch. After I reviewed the video, I asked Sean to confirm that there were not any dents, dings, or scratches. He said, and I quote “no scratches - this vehicle is NICE!!!”. I also had him confirm all of that verbally. He told me multiple times that there were zero issues with the car. And then it arrived — only to have a big scratch on the hood that goes through the paint layer (and multiple small dings). My local body shop quoted me almost 1k to fix it. When I called Dalton to complain, he tried to tell me it was my own fault for approving the video with the scratch in it. Thankfully for me, Sean and I had been communicating mainly over text which meant I had proof in writing that he lied — and confirmation from Dalton that they knew about the scratch when they sold it to me. He also tried to tell me that they already took money off for the problem, which would perhaps be okay IF THEY HAD BEEN HONEST THAT THERE WAS A PROBLEM. The deal we made was for a car with no issues, which is not the car they sold me. In the end they agreed to send me a $250 “customer good will” check — a literal fraction of what it’s going to cost me to fix it. And of course it took multiple follow up phone calls to actually get it. I can’t say this gave me any good will at all. DO NOT trust these guys to be honest with you if you’re buying a car out of state! I learned my lesson for next time. More

Both Dalton and Tariq took the time to understand my needs and concerns and managed to work a deal for me to drive away with my new truck. The staff at Jay are friendly and everyone speaks. My experie needs and concerns and managed to work a deal for me to drive away with my new truck. The staff at Jay are friendly and everyone speaks. My experience was fantastic! More

david was great and got me out fast. the waiting experience was easy and the coffee was great the waiting experience was easy and the coffee was great More

Michael Croom went above and beyond to provide us with an acceptable offer. Thank you Michael. acceptable offer. Thank you Michael. More

The service department was so wonderful, my car was having problems and I pulled in to the service department without an appointment, I was taken care of with hesitation. having problems and I pulled in to the service department without an appointment, I was taken care of with hesitation. More