Jay Buick GMC

Want a go-to guy? Mike Crooms is your man. He is knowledgeable, and helpful and worked hard to make the numbers work. I was able to convert my lease to a buy of Bui Mike Crooms is your man. He is knowledgeable, and helpful and worked hard to make the numbers work. I was able to convert my lease to a buy of Buick Encore. Service department is great too. More

I have had my vehicle serviced many times at jay Buick .I'm not impressed by there technicians except allen who gets it right.the other technicians need better training or hire more compantent ones.the re .I'm not impressed by there technicians except allen who gets it right.the other technicians need better training or hire more compantent ones.the reason I still give them a 5 star rating is there service writers Rick and John they make my experience amazing.Where Jay Buick lacks they make up for it ten fold.I will not deal with anybody else they are very informative and really care about the customer.if it wasn't for them I would take my bussiness elsewhere they are the reason I'm thinking of getting my next vehicle from Jay Buick. More

Tristan Holmes and Mike Croom were great working with me to purchase my 2019 Buick Encore. I just wish someone had shown me how to work some of the features. Also wish they had put gas in the car; was almos to purchase my 2019 Buick Encore. I just wish someone had shown me how to work some of the features. Also wish they had put gas in the car; was almost on E. More

2015 Ford Escape I have to start by saying Lue Vascek was vary nice and helpful when I bought my Vehicle. About a week later I noticed my car was starting hard. The n I have to start by saying Lue Vascek was vary nice and helpful when I bought my Vehicle. About a week later I noticed my car was starting hard. The next morning dead will not start or crank. Jumped started drove 1 hour to work shut my car off and would not start again! I called Lue first to give them the chance to take care of a customer as they should. They said they would not do anything for me that they checked the battery during service and it was fine it was on me. I find this completely unacceptable 8 days after purchase. I will not be returning for service or any sales. I understand that this car is "As is" but 8 days after purchase is unacceptable and to not even offer to take care of me in any way is unacceptable. This will take a possible life long customer in to someone who will tell everyone he meets About there poor customer service. I worked at Ganley Village for 4 years as a tech and we would do anything to take care of a customer to make sure they return. That is customer service there are to many dealerships out there to go to a dealer that will not take care of it's customer. I am extremely disappointed in this experience if I could give 0 stars I would. More

Trouble service Jay Buick they are trouble they try to make me pay 1400 for a guess the dealer suppose to tell u what wrong with your car not to guess and make u send Jay Buick they are trouble they try to make me pay 1400 for a guess the dealer suppose to tell u what wrong with your car not to guess and make u send money trouble service. I bought a 2014 impala from jay had it for 16months and I have put over 2,000dollars in this car in the past 16months they will sale u anything More

Highly recommend. It was time to turn in my 2015 Buick Regal and I was exploring options for a new car or whether to buy out my old lease. George Breckling was very kno It was time to turn in my 2015 Buick Regal and I was exploring options for a new car or whether to buy out my old lease. George Breckling was very knowledgeable, supportive, and patient. He answered all of my questions and cheerfully spent an afternoon taking me on 3 test drives. At first, I wasn't "in love" with the Buick Encore that George recommended (I've never really cared for SUV-type vehicles), & had made the decision to go home & continue my search another day. However, he worked with the sales manager to get me a great discount package (loyalty bonus, factory incentive, educator discount) & a monthly payment that is $35 less than what I've been paying. A.J. Borisa, the Finance Manager, made the paperwork process efficient & easy to understand. The cherry on the sundae, though, was when the Products Specialist (I'm so sorry, I've forgotten his name!) walked me through all of the amazing features & technology of the Encore. He made me really excited about the car & glad I had made the decision to lease it. Overall, it was a great experience without the high-pressure sales tactics & guilt trips that many dealerships use. I've ended up with a vehicle that better fits my budget and driving habits & needs- even my insurance premiums have gotten much lower. This is my third time leasing with Jay Buick. The first experience was not good (high-pressure sales tactics & guilt trips!), but the last two with Mr. Breckling have been outstanding, and I look forward to working with Jay Buick again in the future. More

positive,helpfull,efficient Clean dealership and offices.Staff not overbearing. Sales process streamlined. Preparation of vehicle was quick. Balance of mature and young staff mem Clean dealership and offices.Staff not overbearing. Sales process streamlined. Preparation of vehicle was quick. Balance of mature and young staff members..Met my expectations. More

Shopping for a new car My wife and I were out scouting for a new car for me. We really had no intentions of buying anything that day, we were just trying to get ideas. We ha My wife and I were out scouting for a new car for me. We really had no intentions of buying anything that day, we were just trying to get ideas. We happened upon Brandon Beck who took the time to get us some ideas in the price range we were looking along with helping us decide a lease would be a better way to go with the budget we we're setting. He took us on and test drive and was informative and courteous through out the whole process. AJ in finance also couldn't have been more pleasant and helpful to deal with. Overall we were very satisfied with how we were treated at Jay. Something we couldn't say in our past car dealings. More

MY GMC EXPERIENCE IM SO GLAD I WENT TO GMC SEAN PRUDE WAS. A GREAT SALESMAN HE WAS WORKED WIT ME BCUS I DIDNT HAVE THE BEST CREDIT AND MADE SURE I LEFT OUT WITH A NICE IM SO GLAD I WENT TO GMC SEAN PRUDE WAS. A GREAT SALESMAN HE WAS WORKED WIT ME BCUS I DIDNT HAVE THE BEST CREDIT AND MADE SURE I LEFT OUT WITH A NICE TRUCK N LOW MONTHLY PAYMENTS NOW IM RIDING GOOD ....THANK YOU MR.PRUDE ...WHAT ARE YALL WAITING FOR GET TO GMC More