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James Wood AutoPark - Service Center

Denton, TX

4.7
2,732 Reviews

2,732 Reviews of James Wood AutoPark - Service Center

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April 19, 2025

Mike did a great job of keeping me informed of the service process and continues to be a pleasure to work with. More

by FINCK.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're glad to hear that Mike provided excellent service and kept you informed during the process. At James Wood Chevrolet Denton, we strive to make every experience a positive one. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2025

Tim Takes real good care of me,He keeps me informed on how my truck is doing. More

by DANDR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

James Wood AutoPark responded

Thank you for your glowing review! We’re thrilled to hear that Tim is taking such great care of you and keeping you informed about your truck. At James Wood Chevrolet Denton, we pride ourselves on providing top-notch service. We appreciate your support and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

April 17, 2025

Mike is always great to work with and very informative and communicative throughout the service process. More

by kellijester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with exceptional service at James Wood Chevrolet Denton. We appreciate your kind words about his communication and support during the service process. We look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

April 16, 2025

I will never buy anything else from this place, very unprofessional management in pre owned. Bought a car and instantly had issues the next day, then the managers want to argue with me! Do not buy here More

by brandondennington17
Recommend Dealer
No
Employees Worked With
Jason Gattenby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience, Brandon. We understand your frustration regarding the issues you faced with your pre-owned vehicle and the management's response. Your feedback is essential, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly at James Wood Chevrolet Denton so we can discuss your concerns further and learn more about your experience. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

Apr 20, 2025 -

brandondennington17 responded

I called and talked to the managers already and they were just disrespectful. They don’t care about anything but making money. Like I said I will not be back and we’ll be telling people to not buy from here. I deal with over 200+ people daily and have been telling them not to buy here. Keith is a great salesmen but the managers are horrible and disrespectful. If y’all want to make it right y’all should give me the 1k dollars I had to spend on the car after owning it for 1 day.

April 15, 2025

Good service no waiting friendly service technician truck was cleaned when it was delivered back to me after the service More

by rickyhenslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback, Ricky! We're thrilled to hear that you experienced good service with no waiting and that our technician provided friendly assistance. It's also great to know your truck was cleaned before returning it to you! We appreciate your support and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

April 15, 2025

Rachel is great at listening and suggesting the best way to take care of my service needs. She also lets me know when the service will be complete and keeps me updated on the progress. More

by gwater247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service and that Rachel was able to provide you with excellent care and communication. At James Wood Chevrolet Denton, we strive to keep our customers informed and satisfied. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 15, 2025

I appreciate the time and effort that Jesse Salazar took to communicate with me during the time I had my truck worked on at the dealership. I was delighted with the result. More

by kcasarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Jesse Salazar during your truck's service at James Wood Chevrolet Denton. It's great to know you were delighted with the results. We appreciate your feedback and look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

April 15, 2025

Always welcoming and professional. DeAnn P. most always comes to visit with me to see how I am while waiting for my routine service to be completed. More

by KNIGHT.DIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We appreciate your kind words about our team at James Wood Chevrolet Denton, and I'm glad to hear that you feel welcomed and valued. It's great to know that DeAnn takes the time to check in with you during your service visits. We look forward to seeing you again for your next routine service! Sincerely, James Wood AutoPark Management | 940-591-9663

April 14, 2025

My service advisor was amazing. and I would recommend him. I really enjoyed my experience. More

by CLAUDE717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cucovatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're delighted to hear that you had an amazing experience with your service advisor at James Wood Chevrolet Denton. It's always great to know that our efforts are appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 14, 2025

Jarrett Abel is very good as our representative. Scheduling is easy. Communication during visit is good. Costs are a bit high. That is my only issue. More

by uvdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that Jarrett provided excellent service and that you found scheduling and communication to be easy during your visit to James Wood Chevrolet Denton. We appreciate your honesty regarding costs and value your input as we strive to offer competitive pricing. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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