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James Wood AutoPark - Service Center

Denton, TX

4.7
2,089 Reviews

2,089 Reviews of James Wood AutoPark - Service Center

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October 19, 2024

This dealership always goes out of their way to make me feel special. Tim is the best service advisor! More

by mbrewer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about Tim and the exceptional service you’ve received at James Wood Chevrolet Denton. Our team is dedicated to making every customer feel special, and we’re thrilled to know we’ve succeeded with you. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

Taylor is always courteous and knowledgeable regarding the servicing of my Cadillac. She always keeps me advised during the process. More

by JIMLCMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your feedback about Taylor and are thrilled to hear that she has been courteous and knowledgeable while servicing your Cadillac. At James Wood Chevrolet Denton, we strive to keep our customers informed and satisfied. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

Gavin communicated very well with me to let me know that the shop was very busy and that we would run longer than the 2 hours that was scheduled. Because we were an hour long he helped me with the cost of r More

by b_d_lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're glad to hear that our team member communicated effectively and assisted you during your service at James Wood Chevrolet Denton. We truly appreciate your understanding and are always here to help. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

It was wonderful working with Gavynn as he made it happen with the warranty company! More

by Jeremy Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience working with Gavynn at James Wood Chevrolet Denton. It’s great to know he was able to assist you with the warranty company. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

I waited from 9:30 (appt time) till 3:30. I don't think it was taken back till 11 am. The seats in my car were to be replaced because the sliding on the bottom of both seats were broken. More

by DARBYDLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the service duration and the cost of the seat repairs at James Wood Chevrolet Denton. It's important to us that our customers feel informed and satisfied throughout their service journey. If you have any further questions or need to discuss this matter in more detail, please feel free to reach out to us directly. Your feedback is valuable, and we appreciate you bringing this to our attention. We hope to have the opportunity to serve you better in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2024

Mike at James Wood GMC Denton makes service easy. Great communication the whole way through. More

by dshaw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that Mike provided you with great service and communication at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2024

Samantha was great to work with. She communicated throughout the process and made sure we knew what was happening. More

by pretti22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience working with us at James Wood Chevrolet Denton. Communication is key, and we're glad Samantha was there to guide you through the process. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2024

During my vehicle servicing date on Oct. 14th, i was treated with professional, knowledgeable, kind treatment from Jarrett. Thank you so much. More

by JODYWILLIAMS2422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you received professional and kind service from Jarrett during your visit on October 14th. At James Wood Chevrolet Denton, we strive to provide the best experience for our customers. We appreciate your support and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2024

Friendly, helpful service I never received notification/message/text that my vehicle was ready for pickup. More

by DCSCHLUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We're glad to hear you experienced friendly and helpful service at James Wood Chevrolet Denton. We understand your concern about not receiving notification when your vehicle was ready for pickup. We appreciate your input, as it helps us improve our communication. Please feel free to reach out to us directly with any further concerns. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2024

Service did a great job of getting me in and out in 45 minutes for oil change and fuel filter change. More

by RBARR1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! We’re thrilled to hear that our service team at James Wood Chevrolet Denton was able to get you in and out quickly for your oil change and fuel filter change. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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