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James Wood AutoPark - Service Center

Denton, TX

4.7
2,086 Reviews

2,086 Reviews of James Wood AutoPark - Service Center

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October 30, 2024

Everything is always awesome there! Rachel is the best, don't ever lose her! Always has a huge smile, very welcoming, great personality. More

by JIMMUNAFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London drove me and my daughter home and she was amazing as well
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Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at James Wood Chevrolet Denton. Rachel truly is a valuable part of our team, and we appreciate your kind words about her welcoming nature and great personality. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Jared was very helpful from our first conversation to our last. James Wood never disappoints! More

by loritred66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that Jared was able to assist you throughout your experience at James Wood Chevrolet Denton. Your satisfaction is our top priority, and we appreciate your continued trust in us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Excellent service visit. Samantha took very good care of the whole process. It’s worth the extra drive. More

by BKWRM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear you had an excellent service visit at James Wood Chevrolet Denton. Samantha is indeed dedicated to providing great care for our customers. We appreciate you making the extra drive to see us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Jared was great about communicating with me and letting me know what was going on More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Jared provided excellent communication during your experience at James Wood Chevrolet Denton. We strive to keep our customers informed every step of the way. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Tim was receptive and responsive to my concerns and worked to address them, providing clear communication along the way More

by JENNPHONE830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Tim was able to address your concerns effectively and provide clear communication throughout your experience at James Wood Chevrolet Denton. We value your feedback and appreciate you taking the time to share it. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Great customer service by everyone at the dealership. Easy to schedule, wait times are reasonable. More

by jeriharwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and found scheduling easy with reasonable wait times at James Wood Chevrolet Denton. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Excellent service, fast service, great communication. Taylor took excellent care of me and my car. Highly recommend!! More

by jamesrhey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton are thrilled to hear that you had an excellent experience with us. It's great to know that Taylor provided you with fast, effective service and great communication. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

I felt 3 1/2 to do lube and rear end differential was way to long. More

by WILSON1724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at James Wood Chevrolet Denton. We understand that waiting for services can sometimes be frustrating, and we strive to improve our efficiency. If you have any further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you better in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Totally disagree with James Woods policy of charging for use of credit card!! Should END this! More

by NANCYLAYTHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate your opinion regarding our credit card policy. At James Wood Chevrolet Denton, we continuously strive to provide the best service possible. Your comments help us evaluate our practices. Please feel free to reach out to us directly if you would like to discuss this further. Thank you for your input! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

Service was great! Great communication. Requiring 15 words is not cool and will impact survey responses. More

by MRSKAYLATEIXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

James Wood AutoPark responded

Thank you for your positive feedback about the service and communication at James Wood Chevrolet Denton! We appreciate your insight and will take note of your concern regarding feedback requirements. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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