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James Wood AutoPark - Service Center
Denton, TX
2,357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,357 Reviews of James Wood AutoPark - Service Center
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January 18, 2025
Rachel is great; she is very attentive, patient and knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service depar knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service department very quickly. More
by CRISSYFINLEY53
Verified CustomerEmployees Worked With
January 18, 2025
My contact was very nice. It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at the time I picked up car, which was disappointing. More
by JDCROMER
Employees Worked With
January 18, 2025
I had hoped to get a report of the status of my vehicle such as the life left for front and rear brakes, battery, belts and hoses, fluid levels and filters but that was not part of the Paperwork. I was di such as the life left for front and rear brakes, battery, belts and hoses, fluid levels and filters but that was not part of the Paperwork. I was disappointed. More
by peterjtomaszewski
January 18, 2025
Bad service and no regard for your vehicle. My truck was damaged twice while in their possession. My truck was damaged twice while in their possession. More
by jbennett2352
Employees Worked With
January 18, 2025
Always an easy and great experience. My service advisor Gavynn is always a pleasure to deal with. Great experience working with this company. My service advisor Gavynn is always a pleasure to deal with. Great experience working with this company. More
by kdaulton
Employees Worked With
January 17, 2025
Excellent service Samantha was great and all work was completed. Also cleaned the truck after service! completed. Also cleaned the truck after service! More
by BROGERS15
Employees Worked With
January 17, 2025
Great service - had my trailer brake switch replaced to address a nagging System Trailer Brake warning and the regular oil change and tire rotation service. They had the switch brought in before I arrived address a nagging System Trailer Brake warning and the regular oil change and tire rotation service. They had the switch brought in before I arrived that helped make sure the replacement could be done quickly. More
by jdmangum
Employees Worked With
January 17, 2025
Great kept me informed answer all my questions ask me if needed any thing will work with her next time needed any thing will work with her next time More
by lindastone01
Employees Worked With
January 16, 2025
Not happy advisor handicapped and service xxxxxxxxxxx not to the work. Took to another place and they found a different result. to the work. Took to another place and they found a different result. More
by USMC166262
Employees Worked With
January 16, 2025
Everything was completed on time. I was kept informed about status. The waiting room was clean and stocked with coffee and treats. I was kept informed about status. The waiting room was clean and stocked with coffee and treats. More
by DONALDCREW47
