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James Wood AutoPark - Service Center
Denton, TX
2,356 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,356 Reviews of James Wood AutoPark - Service Center
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February 22, 2025
Was there for oil change and tire rotation. Waited in lobby which was comfortable and had snacks for those waiting and a phone charging station. Also got free car wash. Waited in lobby which was comfortable and had snacks for those waiting and a phone charging station. Also got free car wash. More
by scrogdog
Verified Customer
February 22, 2025
good actitud,great service ; Rachel was great she answered all my questions and she take care everthing good'. answered all my questions and she take care everthing good'. More
by BERNALPETE
Employees Worked With
February 22, 2025
Jared was very helpful. In and out quickly. Checked a couple extra items I was concerned about while I was there. No issues. Online appointment scheduling is great for a In and out quickly. Checked a couple extra items I was concerned about while I was there. No issues. Online appointment scheduling is great for after business hours. Thank You. More
by bryan.mason67
Employees Worked With
February 22, 2025
Have purchased my last 3 vehicles from James Wood. Personally acquainted with several long-time employees and trust them implicitly. Personally acquainted with several long-time employees and trust them implicitly. More
by BHJ.GMG
February 22, 2025
STOP EMAILING ME I DONT DO BUISNESS WITH YOU! !!! THIS IS VERY IRATETING STOP NOW OR IM CALLING A LAWYER !!! THIS IS VERY IRATETING STOP NOW OR IM CALLING A LAWYER More
by JIMENEZC74
February 21, 2025
Easy straight forward buying process. Excellent selection, knowlegable staff. Noah wasj great to workmwith. No upselling with finance. Excellent selection, knowlegable staff. Noah wasj great to workmwith. No upselling with finance. More
by cmiller004
February 21, 2025
Rachel is BEYOND my favorite SA! She is smart, friendly, and always able to make sure my vehicle has what it needs to keep running! In truth though, the ENTIRE team is exceptional! She is smart, friendly, and always able to make sure my vehicle has what it needs to keep running! In truth though, the ENTIRE team is exceptional! Side note suggestion: Get a small desk for us who need to work while waiting for our cars to be serviced. Please & thank you! More
by JTay
Employees Worked With
February 21, 2025
I have, unfortunately, had to be at the collision center with several of my family's vehicles. Each time I have felt cared for and received excellent service over each continued service. with several of my family's vehicles. Each time I have felt cared for and received excellent service over each continued service. More
by ANDYWILLIS
February 20, 2025
I WOULD NOT RECOMMEND THIS DEALERSHIP. 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSH 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSHIP PUT AN OLD COOLANT PUMP ON A BRAND-NEW MOTOR. I PERSONALLY, WOULD HAVE CALLED THE CUSTOMER TO ASK IF THEY WANTED A NEW PUMP ON A NEW MOTOR. IT WAS A NIGHTMARE. ZERO FOLLOW UP CALLS, THE SERVICE TECH WOULD NOT RETURN CALLS OR ANSWER THE PHONE. ONCE I FINALLY GOT UPSET THE SERVICE MANAGER STEPPED UP (DOUG) THANK YOU.. More
by mikejames0
February 20, 2025
Have always been really satisfied anytime I’ve have felt with James Wood. Brandon is the best. with James Wood. Brandon is the best. More
by kenny.landi
