James Wood AutoPark - Service Center

The only dealership in TX that we use to purchase new vehicles. Always a great, easy experience! vehicles. Always a great, easy experience! More

Jame Wood Team were awesome, they were responsive, communicative and helpful. Went with concerns about my vehicle they were to help take care of the issues. communicative and helpful. Went with concerns about my vehicle they were to help take care of the issues. More

It's absolutely amateur hour at James Woods service these days. They took far longer than quoted for an oil change and then neglected to tell me when my truck was done. So it sat in the bay, finished, and I days. They took far longer than quoted for an oil change and then neglected to tell me when my truck was done. So it sat in the bay, finished, and I sat in the waiting area with no communication whatsoever. And then, I finally get my truck back only to find a gnarly scratch on my door. More

Everything was good when my car was ready I only had to wait a couple of minutes for them to bring it up. Fixed my car’s issue in a timely manner for as busy as they stay wait a couple of minutes for them to bring it up. Fixed my car’s issue in a timely manner for as busy as they stay More

Jerret was extremely helpful even though Thor situation was unfortunate and they were way behind which took several weeks to even look at my truck. Once they finally did he was about to get me a loaner so was unfortunate and they were way behind which took several weeks to even look at my truck. Once they finally did he was about to get me a loaner so I no longer had to walk to work and home everyday. More

Service was fast and accurate. Parts shipping from the OEM could be faster, but the local staff was courteous, helpful, and communicative. Parts shipping from the OEM could be faster, but the local staff was courteous, helpful, and communicative. More

Taylor and the Cadillac service department is great. Finished everything that was on the list satisfactory! Thanks again. Finished everything that was on the list satisfactory! Thanks again. More

Jared and the team fit my oil change in last minute to get my truck serviced before a long road trip next week. Thanks. get my truck serviced before a long road trip next week. Thanks. More

Excellent service and workmanship as always. Prompt response and updates from Samantha. I will use James wood service in the future. Prompt response and updates from Samantha. I will use James wood service in the future. More

Really appreciate the professional and quick service last week, had my truck in and out same day and cleaned my truck too week, had my truck in and out same day and cleaned my truck too More