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James Wood AutoPark - Service Center

Denton, TX

4.7
2,672 Reviews

2,672 Reviews of James Wood AutoPark - Service Center

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June 04, 2025

they were quick to get the job done after parts were ordered but didn't have the parts on hand More

by RANDYTRAVIS214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

All was good. Just waited for my car and it was ready in a timely manner . More

by TNHALABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Good experience and Jared was great getting me in and out. Service cost was as quoted. All positive More

by KIMELLUM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Something landed on my windshield, and when the wipers were turned on, it just smeared everything. To make matters worse, it was left that way, so I had to grab the Windex and clean it myself. More

by luisaviles72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

great customer service and support. ... edwin chan service writer a winner for sure... good over all service More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I was pleased with service today. Friendly and courteous in all areas. shuttle drivers were great also. More

by tltittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

As soon as I left, my low wiper fluid indicator came on. I assumed they would have checked all the fluids when the car was brought in for oil change and tire rotation. More

by jimmy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Alvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The service advisor, Rachel, was personable and attentive to my needs. The service was timely and addressed all of my concerns. I was appreciative of their attention to detail during my appointment. More

by info@deardrj.com
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that Rachel provided you with personable and attentive service, and that we could address all your concerns in a timely manner. At James Wood Chevrolet Denton, we strive for attention to detail and appreciate your recognition of our efforts. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2025

I’ve purchased my last few new vehicles from James Wood. I e had their garage do all maintenance on my vehicles. I have been pleased with the sales experiences as well as the maintenance experiences. Th More

by RAJOHNSON0012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with both the sales and maintenance services at James Wood Chevrolet Denton. It's great to know that our team has consistently met your expectations. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2025

The GMC service guys are great to work with, particularly Edwin Chen. Honest & great communication too! Thanks! More

by TOMREED01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review, Tom! We truly appreciate your kind words about our GMC service team and specifically Edwin. At James Wood Chevrolet Denton, we strive to provide honest and clear communication, and we're glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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