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James Wood AutoPark - Service Center
Denton, TX
2,480 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
2,480 Reviews of James Wood AutoPark - Service Center
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April 01, 2025
The service team, especially Jarrett Able, are top notch. Great communication and quick to resolve. Great communication and quick to resolve. More
by PAUL.BORDELON
Verified CustomerEmployees Worked With
April 01, 2025
Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. trying to use play on words to mislead Customers. More
by UYGD03
April 01, 2025
Quickly assessed my problem and let me know how long it would take to repair. Stayed in communication throughout process. would take to repair. Stayed in communication throughout process. More
by cljfit
Employees Worked With
April 01, 2025
Overall I was pleased with my service reps attention to taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $ taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $90) for paying with a credit card. I wish someone had advised me of this charge before arriving to make payment, or at the time of payment. The service rep said nothing, the sales staff said nothing. I also don't like that the dealership told me 3 different times I would get this survey request & to be sure to give them 5 stars. I don't appreciate being harassed multiple times just to be sure you get a good review. More
by BILLBROWNLEE
Employees Worked With
April 01, 2025
Rachel is the best! ! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new! ! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new! More
by gwater247
Employees Worked With
April 01, 2025
My sales person was fabulous and the service department was great too when I waited to have my key programmed. was great too when I waited to have my key programmed. More
by natha.cox
April 01, 2025
Amazing service every time from the Cadillac team! James Wood Autopark is the best out there! James Wood Autopark is the best out there! More
by beattie.taylor
Employees Worked With
April 01, 2025
Only dealership I have used for the last 30 years. Gavynn has been my service contact for most of the last 15 years. He is always professional and friendly. Gavynn has been my service contact for most of the last 15 years. He is always professional and friendly. More
by rkroberts127
Employees Worked With
March 31, 2025
Outstanding service in all aspects. I was totally pleased with the service I received on my last visit I was totally pleased with the service I received on my last visit More
by RSHAW_51
Employees Worked With
