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James Wood AutoPark
Denton, TX
3,867 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,867 reviews
April 17, 2021
I wanted to buy a truck everything was going great until I told them I was from New Jersey they said I could not buy it I had the money ready to go and a transporter. They advertise on the Internet on true I told them I was from New Jersey they said I could not buy it I had the money ready to go and a transporter. They advertise on the Internet on true car.com all over United States unfortunately when you contact him to buy it out of state they refused to sell it to you More
by Tricountyservices0831
Employees Worked With
Sales manager
March 22, 2021
Not happy at all with my purchase of a new gmc truck. Truck was not what I was told . Equipment on truck I was told it just works when it wants to . Conditions have to be right for certain things to func Truck was not what I was told . Equipment on truck I was told it just works when it wants to . Conditions have to be right for certain things to function. Mileage is not what I was told it would be. More
by David
Employees Worked With
Rice
September 18, 2020
Oh, no! After waiting three weeks for an appointment, they took my Chevy Malibu back to the service bay for a GM recall issue they came back and said it will be 1.5 hours before they can get to it and th they took my Chevy Malibu back to the service bay for a GM recall issue they came back and said it will be 1.5 hours before they can get to it and the software update takes 2 hours. So, we're supposed to wait in the COVID-city waiting room because they can't schedule properly or tell people in advance that you should be prepared to leave the car for 3 to 4 hours? No one is doing the socially distancing thing in here while Denton virus numbers are so high. NO WAY will I ever buy a car from them or use their service again. Upon asking for my car back, the service attendant just said "Oh, OK, whatever." Tammy was nice but totally powerless to help. The scheduling people should TELL customers about the expected wait time even when you have an appointment! What a sloppy, stupid system and poor customer service. I guess because they make no money off of a recall, you don't matter. More
by Mo Most
Employees Worked With
Tammy
August 26, 2020
UPDATE to Review posted 8/15/2020.: I returned to Jamea Wood Service, Denton, TX the very next morning. I spoke with the Service Manager and had the botched tire patch addressed satisfactorily. I veried t Wood Service, Denton, TX the very next morning. I spoke with the Service Manager and had the botched tire patch addressed satisfactorily. I veried the engine filter replacement by asking them to pull and show me filter.. The only item that wasn't taken care of is the tire stem cap was not replaced. It is still missing. Unfortunately, I did not check this before I left. I will have to stop by another day to get this. The Service Manager and I visited by phone a couple days after my return for service corrections. I appreciate that my concerns were addressed. More
by Janell
Employees Worked With
Don't have it handy
March 22, 2020
Buying with James Wood was the fastest car buying experience ever! No pressure, got exactly what I wanted. Super friendly and personable. Melanie is awesome and I highly recommend. I’ve bought many c experience ever! No pressure, got exactly what I wanted. Super friendly and personable. Melanie is awesome and I highly recommend. I’ve bought many cars in my life, including four GMC’s at another dealer in Plano, and I am glad I made the switch (and drive) to James Wood! More
by RBower80
Employees Worked With
Melanie Gregg
August 09, 2019
Great Service, Very Friendly!!! Great Service!!! Shellie Tait, the sales agent, was very nice, and friendly. She was very quick to respond to calls and emails and was very helpful. S Great Service!!! Shellie Tait, the sales agent, was very nice, and friendly. She was very quick to respond to calls and emails and was very helpful. She made the car buying experience very easy and pleasant. We were very satisfied with our experience at James Wood Autopark and glad we made the 4 hour drive to purchase a truck. More
by d-c dodd
Employees Worked With
Shellie Tait
November 09, 2018
Best Car Buying Experience Ever! Car buying experiences are typically something to be dreaded. However, working with Josh Jones has become something to look forward to. He is straight Car buying experiences are typically something to be dreaded. However, working with Josh Jones has become something to look forward to. He is straight forward and makes the process seamless. We are on our third vehicle purchase from him and I have zero complaints. If you want a streamlined process with someone who is honest and communicates the process he is your guy! More
by Andrea519
Employees Worked With
Josh Jones
April 02, 2018
Service department leaves a lot to be desired My daughter took her vehicle to the dealership in Denton. They kept the car overnight (and used nearly a 1/2 tank of gas in the process) to try and f My daughter took her vehicle to the dealership in Denton. They kept the car overnight (and used nearly a 1/2 tank of gas in the process) to try and find the problem. The only solution they had to her car stalling was to replace the negative battery cable. The very next day the problem occurred again but they were unable to fit her in. I called another dealership several hours away and they quickly scheduled her in and identified the problem within an hour. More
by CReily61
Employees Worked With
Don't remember
February 16, 2018
Very skilled technicians but unbelievably expensive The techs at James Woods know their stuff and will fix your vehicle for sure. That said, they are so EXTREMELY EXPENSIVE I pretty much expect them to The techs at James Woods know their stuff and will fix your vehicle for sure. That said, they are so EXTREMELY EXPENSIVE I pretty much expect them to come back with $2000+ worth of stuff to be fixed every time the check engine light is on. I'm tempted to take a perfectly working vehicle in there under a fake name just to see if they come up with a whole list of things that need to be replaced. So if you don't worry about dropping huge amounts of cash, then go here. If not, try someplace else. Or better yet, don't buy Chevy's or GM vehicles all together because they will suck you dry eventually of every dollar you have. More
by ca2txguy
Employees Worked With
Tammy
