James Wood AutoPark

Great service. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. More

We had an amazing experience. Rossie was friendly and knowledgeable, she took the time to make sure we understood all the features of the vehicle. Rossie was friendly and knowledgeable, she took the time to make sure we understood all the features of the vehicle. More

They are always very nice and get my car done in a timely manner ! Nice waiting area also! manner ! Nice waiting area also! More

Great experience. Had everything ready and in order upon our arrival. Would recommend them for your vehicle purchase. Had everything ready and in order upon our arrival. Would recommend them for your vehicle purchase. More

Is been a. Good place for us since 2019 and the best attention of the best salesperson Carlos Sandate Good place for us since 2019 and the best attention of the best salesperson Carlos Sandate More

Samantha was awesome and explained everything in the new vehicle and the process on our trade in was very smooth! vehicle and the process on our trade in was very smooth! More

The people are friendly and professional. It’s a pleasure to do business with you. It’s a pleasure to do business with you. More

Good communication but unwilling to move lower on their asking price. Car has been on the lot almost two months. Good luck. asking price. Car has been on the lot almost two months. Good luck. More

I think they are a good dealership I just hate I couldn’t get a lower payment on the vehicle I wanted get a lower payment on the vehicle I wanted More

The problem I’m having at James Wood GMC is the service department. I bought a new GMC AT4 and on my first oil change o came home and after the truck sit in my driveway overnight I noticed I had an oil lea department. I bought a new GMC AT4 and on my first oil change o came home and after the truck sit in my driveway overnight I noticed I had an oil leak. I drove the truck back to James Wood and informed them of the problem and also that the mechanic noted that he check my air filters and with all the dust on my engine I asked them to explain to me how that was done with no hand prints on the air filter compartment. Also I had caulked the left rear tire and it was noted that they rotated my tires yet the left rear was still on the same spot. The service manager gave me a $25 master card to fix mr problem haha. Now o have to bring the truck in to gave the transmission checked because it is slipping. I’m told to bring it in tomorrow Monday but it will sit for at least 2 days before they get around to looking at it and I get no loaner so I will be without a car for at least 2 days or longer. The service manager advices me of this. So I had taken it for another iPod charge a week ago and xxxx after backing out of my driveway last night I see I have another leak. So we will see what happens tomorrow morning when I take it in. The sales department is good but the service department is horrible. My daughters are both looking to but new cars one wants a Yukon but now she will look to another dealership. I will also be looking for a different dealership as I’m looking to but another TA4 2023 More